Exam 13: Managing Human Resources

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Briefly describe the purposes of job analysis and the two documents that often result from it.

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Wegmans has a reputation for paying higher than the prevailing wages in its industry. This is an example of a(n) ____ decision by its management.

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Responsibility for HR activities is shared between the HR department and line managers.

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While some employers are upset by regulations that set the legal limit on how far apart the risers on a ladder can be, OSHA safety standards are intended to

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Drug tests are becomingly increasingly popular as a selection technique.

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Given the environment in which organizations must function today, which of the following statements about human resource management (HRM) is FALSE?

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When a test measures knowledge, skills, or activities used in a job, the test will have ____________________ validity for that job.

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The California Highway Patrol Academy has all of its candidates for promotion attend a multiple-day evaluation session during which they undergo a battery of tests, interviews, and simulated work experiences. This is an example of

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Describe an example of a company or industry where human resource capital is very important and one where it is not so important.

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What is your dream job? What attracts you to the job? How will a recruiter know you are qualified for that job?

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Ed contracts with various engineering companies to work on specific jobs. When the jobs are concluded, he may begin work for another company or for the same company on a different job. Ed is an example of a contingent worker.

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____________________ reflects the organization's investment in attracting, retaining, and motivating an effective workforce.

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Jan is an average salesperson. She tends to make her sales quota four out of every five months. Last month she closed the largest sale that her company has ever made in its history. Even though there is no indication that she is now an exceptional salesperson, her supervisor ranked her as one. This is an example of how a ____ error can influence a performance appraisal.

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In human resource management terminology, presenting a group of managers with a course on leadership would be called ____________________.

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Ranking differs from rating in that it compares each employee with a fixed standard rather than comparison with other employees.

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Apple co-founder Steve Jobs resigned as CEO for health reasons. Tim Cook took over. Cook had been with Apple for 13 years. This promotion resulted in

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Job descriptions contain duties, working conditions, tools, materials, and equipment used to perform the job.

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____ is used to determine the relative importance of jobs within the organization.

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A commonly used technique for planning specific human resource requirements in higher-level positions is the

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Which of the following labor laws increases management's rights during union organizing campaigns?

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