Question 1

During the term of a labor contract, disputes are resolved by

Accepted Answer

A)  the union, which goes on strike. 
B)  the union members, who vote on the issues. 
C)  the National Labor Relations Board. 
D)  the grievance procedure. 
E)  management. 
A)  the union, which goes on strike. 
B)  the union members, who vote on the issues. 
C)  the National Labor Relations Board. 
D)  the grievance procedure. 
E)  management.

Question 2

You are reading a document with the following information: "Workers will work in an office environment using a computer. Some lifting will be involved but will not exceed five pounds." You are reading part of a job

Accepted Answer

A)  analysis. 
B)  description. 
C)  specification. 
D)  design. 
E)  requirement. 
A)  analysis. 
B)  description. 
C)  specification. 
D)  design. 
E)  requirement.

Question 3

When managers decide to pay the firm's administrative assistants above-average wages for the city in which the firm is located, they have made a wage-structure decision.

Accepted Answer

A) True 
 B)False

Question 4

Organizations holding federal contracts exceeding a certain dollar value must have affirmative action plans according to

Accepted Answer

A)  Title VII of the 1964 Civil Rights Act. 
B)  the Labor-Management Relations Act (Taft-Hartley Act). 
C)  the Fair Labor Standards Act. 
D)  executive orders. 
E)  ERISA. 
A)  Title VII of the 1964 Civil Rights Act. 
B)  the Labor-Management Relations Act (Taft-Hartley Act). 
C)  the Fair Labor Standards Act. 
D)  executive orders. 
E)  ERISA.

Question 5

Executive orders require all organizations to actively pursue affirmative action.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following actions would violate the intent of the Equal Pay Act?

Accepted Answer

A)  Refusing to hire women 
B)  Paying a man more than a woman doing the same job because he had worked for the company longer than she 
C)  Paying a man more than a woman doing the same work simply because he has qualifications she does not have 
D)  Paying a woman less than a man doing the same work because she is the second wage earner in a dual-career family 
E)  Using performance differences as justification for pay differences between men and women doing the same job 
A)  Refusing to hire women 
B)  Paying a man more than a woman doing the same job because he had worked for the company longer than she 
C)  Paying a man more than a woman doing the same work simply because he has qualifications she does not have 
D)  Paying a woman less than a man doing the same work because she is the second wage earner in a dual-career family 
E)  Using performance differences as justification for pay differences between men and women doing the same job

Question 7

If overstaffing is expected, the main options are all EXCEPT which of the following?

Accepted Answer

A)  To transfer employees 
B)  To not replace people who quit 
C)  To encourage early retirement 
D)  To limit production 
E)  To lay people off 
A)  To transfer employees 
B)  To not replace people who quit 
C)  To encourage early retirement 
D)  To limit production 
E)  To lay people off

Question 8

A beer company used ____ to fire an employee for drinking a competitor's beer in public. Courts are increasingly ruling against such a justification for firing an employee.

Accepted Answer

A)  employment-at-will 
B)  affirmative action 
C)  affirmative disconfirmation 
D)  reactionary reinforcement 
E)  progenitor laws 
A)  employment-at-will 
B)  affirmative action 
C)  affirmative disconfirmation 
D)  reactionary reinforcement 
E)  progenitor laws

Question 9

Which of the following is NOT a factor that affects the wage-level decision?

Accepted Answer

A)  Industry averages 
B)  Law of supply and demand 
C)  What other employers in the area are paying 
D)  Job evaluation 
E)  Ability to pay 
A)  Industry averages 
B)  Law of supply and demand 
C)  What other employers in the area are paying 
D)  Job evaluation 
E)  Ability to pay

Question 10

Considering current employees as applicants for higher-level jobs in the organization is ____________________.

Accepted Answer

The answer of Considering current employees as applicants for higher-level...

Question 11

A labor agreement is enforced by the

Accepted Answer

A)  grievance procedure. 
B)  union rights clause. 
C)  management rights clause. 
D)  union security clause. 
E)  strike/lockout clause. 
A)  grievance procedure. 
B)  union rights clause. 
C)  management rights clause. 
D)  union security clause. 
E)  strike/lockout clause.

Question 12

The ____ requires payment of overtime to employees who work more than 40 hours per week.

Accepted Answer

A)  Equal Pay Act 
B)  Workmen's Compensation Act 
C)  Fair Labor Standards Act 
D)  National Labor Relations Act (Wagner Act) 
E)  Labor-Management Relations Act (Taft-Hartley Act) 
A)  Equal Pay Act 
B)  Workmen's Compensation Act 
C)  Fair Labor Standards Act 
D)  National Labor Relations Act (Wagner Act) 
E)  Labor-Management Relations Act (Taft-Hartley Act)

Question 13

The Equal Employment Opportunity Commission protects many groups. Who are they?

Accepted Answer

The Equal Employment Opportunity Commiss

Question 14

Title VII of the 1964 Civil Rights Act is enforced by

Accepted Answer

A)  the executive branch. 
B)  the judicial branch. 
C)  the Equal Employment Opportunity Commission. 
D)  the press. 
E)  the National Labor Relations Board. 
A)  the executive branch. 
B)  the judicial branch. 
C)  the Equal Employment Opportunity Commission. 
D)  the press. 
E)  the National Labor Relations Board.

Question 15

Perhaps the most important consideration in developing a training plan is to

Accepted Answer

A)  select who will be trained. 
B)  select the method of training to be used. 
C)  determine the training budget. 
D)  hire the trainer. 
E)  select the content. 
A)  select who will be trained. 
B)  select the method of training to be used. 
C)  determine the training budget. 
D)  hire the trainer. 
E)  select the content.

Question 16

Steve sells traffic signs and tape to municipalities. In his region he has a few affluent communities that order the best items. Carla has even more communities in her region that are affluent, and she sells even more items. If their supervisor does not use some adjustment factor to account for the differences in regions when evaluating the performance of the two workers, the evaluations will exhibit

Accepted Answer

A)  adverse impact. 
B)  halo effect. 
C)  recency effect. 
D)  opportunity bias. 
E)  global bias. 
A)  adverse impact. 
B)  halo effect. 
C)  recency effect. 
D)  opportunity bias. 
E)  global bias.

Question 17

Most organizations provide regular training and development programs for managers and employees.

Accepted Answer

A) True 
 B)False

Question 18

____________________ was once relegated to second-class status in many organizations, but its importance has grown dramatically in the last two decades.

Accepted Answer

Human reso

Question 19

What must happen first before employees can form a new local union?

Accepted Answer

A)  Employees must become interested in having a union. 
B)  The NLRB must set up a vote. 
C)  The Teamsters must make speeches. 
D)  The employer must become interested in having a union. 
E)  Thirty percent of employees must sign authorization cards. 
A)  Employees must become interested in having a union. 
B)  The NLRB must set up a vote. 
C)  The Teamsters must make speeches. 
D)  The employer must become interested in having a union. 
E)  Thirty percent of employees must sign authorization cards.

Question 20

Advantages of contingent workers include all EXCEPT

Accepted Answer

A)  flexibility. 
B)  wage reduction. 
C)  benefit reduction. 
D)  performance improvement. 
E)  reduced need for career planning. 
A)  flexibility. 
B)  wage reduction. 
C)  benefit reduction. 
D)  performance improvement. 
E)  reduced need for career planning.

During the term of a labor contract, disputes are resolved by

You are reading a document with the following information: "Workers will work in an office environment using a computer. Some lifting will be involved but will not exceed five pounds." You are reading part of a job

When managers decide to pay the firm's administrative assistants above-average wages for the city in which the firm is located, they have made a wage-structure decision.

Organizations holding federal contracts exceeding a certain dollar value must have affirmative action plans according to

Executive orders require all organizations to actively pursue affirmative action.

Which of the following actions would violate the intent of the Equal Pay Act?

If overstaffing is expected, the main options are all EXCEPT which of the following?

A beer company used ____ to fire an employee for drinking a competitor's beer in public. Courts are increasingly ruling against such a justification for firing an employee.

Which of the following is NOT a factor that affects the wage-level decision?

Considering current employees as applicants for higher-level jobs in the organization is ____________________.

A labor agreement is enforced by the

The ____ requires payment of overtime to employees who work more than 40 hours per week.

The Equal Employment Opportunity Commission protects many groups. Who are they?

Title VII of the 1964 Civil Rights Act is enforced by

Perhaps the most important consideration in developing a training plan is to

Most organizations provide regular training and development programs for managers and employees.

____________________ was once relegated to second-class status in many organizations, but its importance has grown dramatically in the last two decades.

What must happen first before employees can form a new local union?

Advantages of contingent workers include all EXCEPT

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 13: Managing Human Resources

During the term of a labor contract, disputes are resolved by

You are reading a document with the following information: "Workers will work in an office environment using a computer. Some lifting will be involved but will not exceed five pounds." You are reading part of a job

When managers decide to pay the firm's administrative assistants above-average wages for the city in which the firm is located, they have made a wage-structure decision.

Organizations holding federal contracts exceeding a certain dollar value must have affirmative action plans according to

Executive orders require all organizations to actively pursue affirmative action.

Which of the following actions would violate the intent of the Equal Pay Act?

If overstaffing is expected, the main options are all EXCEPT which of the following?

A beer company used ____ to fire an employee for drinking a competitor's beer in public. Courts are increasingly ruling against such a justification for firing an employee.

Which of the following is NOT a factor that affects the wage-level decision?

Considering current employees as applicants for higher-level jobs in the organization is ____________________.

A labor agreement is enforced by the

The ____ requires payment of overtime to employees who work more than 40 hours per week.

The Equal Employment Opportunity Commission protects many groups. Who are they?

Title VII of the 1964 Civil Rights Act is enforced by

Perhaps the most important consideration in developing a training plan is to

Most organizations provide regular training and development programs for managers and employees.

____________________ was once relegated to second-class status in many organizations, but its importance has grown dramatically in the last two decades.

What must happen first before employees can form a new local union?

Advantages of contingent workers include all EXCEPT

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters