Question 1

____________________ is intentionally seeking and hiring employees from groups that are underrepresented in the organization.

Accepted Answer

The answer of ____________________ is intentionally seeking and hiring employees...

Question 2

As training programs are being developed, the manager should set specific and measurable goals specifying what participants are to learn.

Accepted Answer

A) True 
 B)False

Question 3

The process for determining compensation requires employers to go through which process?

Accepted Answer

A)  Job evaluation, job analysis, and performance appraisal 
B)  Wage-level, wage structure, and individual wage 
C)  Wage-level, wage structure, individual wage and benefits level 
D)  Job evaluation and job analysis 
E)  Job evaluation, job analysis, and benefit level 
A)  Job evaluation, job analysis, and performance appraisal 
B)  Wage-level, wage structure, and individual wage 
C)  Wage-level, wage structure, individual wage and benefits level 
D)  Job evaluation and job analysis 
E)  Job evaluation, job analysis, and benefit level

Question 4

A performance appraisal system in which managers are evaluated by everyone around them ⎯ their boss, their peers, and their subordinates ⎯ is called ____________________.

Accepted Answer

The answer of A performance appraisal system in which managers...

Question 5

The increasing use of knowledge workers has made human resources even more important.

Accepted Answer

A) True 
 B)False

Question 6

Performance appraisals are a formal assessment of employees that should be conducted regularly because they

Accepted Answer

A)  validate selection methods. 
B)  establish a basis for rewards. 
C)  provide feedback to help employees improve performance. 
D)  help determine training and development needs. 
E)  All of these choices 
A)  validate selection methods. 
B)  establish a basis for rewards. 
C)  provide feedback to help employees improve performance. 
D)  help determine training and development needs. 
E)  All of these choices

Question 7

The systematic collection and recording of information about jobs in the organization is known as

Accepted Answer

A)  job evaluation. 
B)  job analysis. 
C)  job specification. 
D)  staffing. 
E)  the selection process. 
A)  job evaluation. 
B)  job analysis. 
C)  job specification. 
D)  staffing. 
E)  the selection process.

Question 8

Imagine you have been hired to teach one semester as an adjunct professor at your college or university. You have the choice to join the adjunct professor's union. Would you join? Why or why not?

Accepted Answer

As an adjunct professor, I would definit

Question 9

The most appropriate training technique for PepsiCo to teach its employees to make ethical decisions would be

Accepted Answer

A)  web-based training. 
B)  case discussion groups. 
C)  on-the-job training. 
D)  assigned readings. 
E)  programmed instruction. 
A)  web-based training. 
B)  case discussion groups. 
C)  on-the-job training. 
D)  assigned readings. 
E)  programmed instruction.

Question 10

Often the most difficult part of performance appraisal is

Accepted Answer

A)  feedback. 
B)  compensation. 
C)  rating actual performance. 
D)  job evaluation. 
E)  management by objectives. 
A)  feedback. 
B)  compensation. 
C)  rating actual performance. 
D)  job evaluation. 
E)  management by objectives.

Question 11

Match between columns
                        Premises: All candidates should be given the same directions, time, and environment
Organizations have to attract individuals to apply for jobs that are open
Provides the applicant with a real picture of the job
Biases inherent in the way people perceive and judge others at a first meeting affect subsequent evaluations
Temporary workers are cheaper to employ
They should not contain questions about areas not related to the job, such as gender, religion, or national origin
Some temporary workers, people who work well, but make only ok first impressions, can still get jobs
Agencies for temporary workers may absorb the cost of creating skilled workers
Instead of firing an employee, which courts have been limiting the ability of organizations to do, the organization can let the contract expire
The process of determining the predictive value of information
Temporary workers' injuries tend to go untreated
Temp agencies need to keep a list of employee skills, experience and career aspirations

Accepted Answer

The Answer of Employment-at-will and Benefits and Validation and Training is...

Question 12

Discuss the performance appraisal process and include a description of two specific performance appraisal techniques.

Accepted Answer

The performance appraisal process is a s

Question 13

GE requires managers to fire the bottom 10% of employees each year. GE is using

Accepted Answer

A)  a judgmental method of performance appraisal. 
B)  an objective measure of performance appraisal. 
C)  a ranking system of performance appraisal. 
D)  management by objectives. 
E)  role-playing and case discussion groups. 
A)  a judgmental method of performance appraisal. 
B)  an objective measure of performance appraisal. 
C)  a ranking system of performance appraisal. 
D)  management by objectives. 
E)  role-playing and case discussion groups.

Question 14

In unionized firms, internal recruitment methods are

Accepted Answer

A)  required by the National Labor Relations Act (Wagner Act). 
B)  usually required in the labor agreement. 
C)  strictly a management prerogative. 
D)  part of the labor contract only when seniority is not the basis for promotion. 
E)  rarely, if ever, used. 
A)  required by the National Labor Relations Act (Wagner Act). 
B)  usually required in the labor agreement. 
C)  strictly a management prerogative. 
D)  part of the labor contract only when seniority is not the basis for promotion. 
E)  rarely, if ever, used.

Question 15

List the federal laws dealing with compensation and benefits, and briefly describe the provisions of each of them.

Accepted Answer

There are several federal laws that deal

Question 16

A recent survey found false or inflated information in which of the following?

Accepted Answer

A)  Job applications 
B)  Interviews 
C)  Skills tests 
D)  Assessment centers 
E)  Drug tests 
A)  Job applications 
B)  Interviews 
C)  Skills tests 
D)  Assessment centers 
E)  Drug tests

Question 17

A major challenge of managing ____________________ workers is that they soon leave to accept sign-on bonuses with competitors.

Accepted Answer

The answer of A major challenge of managing ____________________ workers...

Question 18

A good compensation system can stimulate high performance at a cost reasonable for one's industry.

Accepted Answer

A) True 
 B)False

Question 19

A(n) ____________________ is made up of two parts. The job description lists the duties of a job, the job's working conditions, and the tools, materials, and equipment used to perform it. The job specification lists the skills, abilities, and other credentials needed to do the job.

Accepted Answer

The answer of A(n) ____________________ is made up of two...

Question 20

Assessment center procedures for selecting employees typically demonstrate low-content validity.

Accepted Answer

A) True 
 B)False

____________________ is intentionally seeking and hiring employees from groups that are underrepresented in the organization.

As training programs are being developed, the manager should set specific and measurable goals specifying what participants are to learn.

The process for determining compensation requires employers to go through which process?

A performance appraisal system in which managers are evaluated by everyone around them ⎯ their boss, their peers, and their subordinates ⎯ is called ____________________.

The increasing use of knowledge workers has made human resources even more important.

Performance appraisals are a formal assessment of employees that should be conducted regularly because they

The systematic collection and recording of information about jobs in the organization is known as

Imagine you have been hired to teach one semester as an adjunct professor at your college or university. You have the choice to join the adjunct professor's union. Would you join? Why or why not?

The most appropriate training technique for PepsiCo to teach its employees to make ethical decisions would be

Often the most difficult part of performance appraisal is

Discuss the performance appraisal process and include a description of two specific performance appraisal techniques.

GE requires managers to fire the bottom 10% of employees each year. GE is using

In unionized firms, internal recruitment methods are

List the federal laws dealing with compensation and benefits, and briefly describe the provisions of each of them.

A recent survey found false or inflated information in which of the following?

A major challenge of managing ____________________ workers is that they soon leave to accept sign-on bonuses with competitors.

A good compensation system can stimulate high performance at a cost reasonable for one's industry.

A(n) ____________________ is made up of two parts. The job description lists the duties of a job, the job's working conditions, and the tools, materials, and equipment used to perform it. The job specification lists the skills, abilities, and other credentials needed to do the job.

Assessment center procedures for selecting employees typically demonstrate low-content validity.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 13: Managing Human Resources

____________________ is intentionally seeking and hiring employees from groups that are underrepresented in the organization.

As training programs are being developed, the manager should set specific and measurable goals specifying what participants are to learn.

The process for determining compensation requires employers to go through which process?

A performance appraisal system in which managers are evaluated by everyone around them ⎯ their boss, their peers, and their subordinates ⎯ is called ____________________.

The increasing use of knowledge workers has made human resources even more important.

Performance appraisals are a formal assessment of employees that should be conducted regularly because they

The systematic collection and recording of information about jobs in the organization is known as

Imagine you have been hired to teach one semester as an adjunct professor at your college or university. You have the choice to join the adjunct professor's union. Would you join? Why or why not?

The most appropriate training technique for PepsiCo to teach its employees to make ethical decisions would be

Often the most difficult part of performance appraisal is

Discuss the performance appraisal process and include a description of two specific performance appraisal techniques.

GE requires managers to fire the bottom 10% of employees each year. GE is using

In unionized firms, internal recruitment methods are

List the federal laws dealing with compensation and benefits, and briefly describe the provisions of each of them.

A recent survey found false or inflated information in which of the following?

A major challenge of managing ____________________ workers is that they soon leave to accept sign-on bonuses with competitors.

A good compensation system can stimulate high performance at a cost reasonable for one's industry.

A(n) ____________________ is made up of two parts. The job description lists the duties of a job, the job's working conditions, and the tools, materials, and equipment used to perform it. The job specification lists the skills, abilities, and other credentials needed to do the job.

Assessment center procedures for selecting employees typically demonstrate low-content validity.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters