Exam 18: Managing Work Groups and Teams

Which of the following is NOT a type of role conflict?

In most compromise situations, everyone wins.

Rodolfo is trying to stay ahead of a major project at work. He's also coach of his daughter's soccer team, and a member of his church choir. He is finding little time to sleep. He is experiencing

____ conflict occurs when there is conflict between two or more roles.

Increased interdependence makes coordination more difficult, it also increases the potential for ____________________.

____________________ occurs when a single source sends clear but contradictory messages.

State University has 106 professors. Ninety-eight of them are Democrats. The eight Republicans are all in the same department, which gets ostracized by the others. This example shows pressure for

Well-designed and implemented teams will result in

Wilson has determined that the department he supervises has too much negative cohesion.  What are the primary risks if he decideds to stimulate conflict?

Interest groups

Liz is an executive assistant. She recently changed executives. The new executive keeps telling her to stop checking on him when he travels. If there is a problem he will call her, otherwise no news is good news. The new executive is trying to decrease

People with autism have a difficult time reading the social clues from other people.  This affects the way they perceive ____________________, which define the boundaries between acceptable and unacceptable behavior.

Group members on the assembly line in a factory want new employees to accept their norms for production levels. This is known as the ____ role.

The head of the management department formed a committee and charged them to develop a policy document for evaluating faculty members. The committee will disband when this task is completed. What kind of group is this?

A group created by an organization to accomplish a limited number of goals within a stated time is a(n)

An informal leader is likely to be a person capable of carrying out both the task specialist and socioemotional roles within groups effectively.

Natalie's boss wants her to write a memo telling employees to back into parking spaces at work.  Natalie's subordinates heard about the demand and think it is ridiculous.  They want her to convince her boss to change his mind.  Natalie is experiencing ____ conflict.

When Carol showed up for a meeting, people were still mingling about and wandering in. Thirty minutes later the meeting started. For the next meeting of the same group Carol showed up 20 minutes late. Her ____ role changed.

Special Exercises An Executive Masters in Business Administration class has the responsibility to design, produce, and evaluate marketing campaigns. There are six groups, each with five students. Group A has an IT manager who grew up in India and now works for Gartner, a PR president from Siemens who served in the German Army, a logistics director from Iron Mountain who retired from the U.S. Navy, an operations director for Cintas, and a management consultant from Right Management Consultants. Use this information and what you have learned in the chapter on managing work groups and teams to mark whether the following statements are True or False. Role ambiguity will occur when the group assumes that the management consultant will type the final report, and she refuses.

Informal leaders are not powerful because they draw only from referent power.