Exam 10: Groups and Intergroup Processes

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______________ roles focus on a group member's needs and behavior that have little to do with the group's task.

(Short Answer)
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Cohesive groups tend to perform better than noncohesive groups, despite the group's size.

(True/False)
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Group norms have little effect of defining a group's social structure.

(True/False)
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The ______________ are not discrete, clearly identifiable states. They are ______________ in the group's evolution from beginning to end.

(Short Answer)
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Employees who have the freedom to leave their work areas will have less social interaction than those who do not.

(True/False)
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Temporary groups that are formed to carry out specific projects are ______________ groups.

(Short Answer)
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Potential conflict levels in groups raise an ethical issue about assigning low conflict tolerant people to such groups.

(True/False)
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The correct sequence in the model of cohesive group formation is

(Multiple Choice)
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Organizations that use self-managing teams typically do which of the following?

(Multiple Choice)
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The sucker effect occurs when a person perceives his or her effort in the group as unimportant.

(True/False)
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The powerful socialization effects of cohesive groups do not raise any ethical issues.

(True/False)
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Which of the following statements is false about workgroup socialization?

(Multiple Choice)
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Empirical research shows that self-managing teams have higher work performance than either individuals or other types of workgroups.

(True/False)
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Which of the following is interaction?

(Multiple Choice)
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______________ happen when members of two or more groups must interact to finish a task.

(Short Answer)
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In the process of getting information from the research librarian, a college professor decides that he does not care for the librarian because their perspectives differ greatly. This example shows which of the following links in the model of cohesive group formation?

(Multiple Choice)
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Members of self-managing teams manage most aspects of their work, including making ______________ and ______________.

(Short Answer)
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Which of the following is a false statement about cohesive groups with norms supportive of management?

(Multiple Choice)
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The benefit of team members' different technical and social abilities is an important feature of self-managing teams.

(True/False)
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The stages of group development clearly distinguish themselves from each other.

(True/False)
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