Exam 10: Groups and Intergroup Processes

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Ethical issue about groups in organizations: Managers are required to inform recruits about all ______________ in the organization.

(Short Answer)
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Virtual groups present organizations and managers with distinct challenges such as ______________ and ______________.

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People from different groups have similar orientations to goals, tasks, and time, reducing the possibility of intergroup conflict.

(True/False)
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Diverse groups that effectively ______________ their differences can have many ______________ effects.

(Short Answer)
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Minority (deviant) group members use which of the following methods to affect majority opinion?

(Multiple Choice)
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Managers should choose people for self-managing teams with ______________ and who are comfortable ______________ with other people.

(Short Answer)
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Minority members ______________ in the position to which they are ______________.

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Low absence and turnover help social interaction.

(True/False)
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The group roles of follower, gatekeeper, and encourager are

(Multiple Choice)
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Factors allowing and restricting social interaction affect cohesive group formation between which of the following parts of the group formation model?

(Multiple Choice)
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Managers who have self-managing teams reporting to them play a(n) ______________ role and a(n) ______________ role.

(Short Answer)
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People from different groups have similar orientations to ______________, raising the potential of intergroup ______________.

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The stage of group development where members accept the group's norms and are goal oriented is the ______________ stage.

(Short Answer)
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Which of the following is a virtual group characteristic?

(Multiple Choice)
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Groups in organizations have few effects on people's behavior.

(True/False)
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Which of the following statements is false about the effects of workforce diversity on group development and functioning?

(Multiple Choice)
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Individual roles focus on individual needs and behavior that are tightly tied to the group's task.

(True/False)
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Which of the following statements is false about organizational factors that affect cohesive group formation?

(Multiple Choice)
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The ______________ type of conformity means an individual's beliefs and attitudes are congruent with group norms.

(Short Answer)
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Electronic meeting systems or group decision support systems support virtual groups.

(True/False)
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