Exam 10: Groups and Intergroup Processes

Workgroup socialization phases have a distinctly _____________ quality in the interaction between a newcomer and group members.

The most powerful type of conformity is ______________.

______________ roles focus on the group's issues or problems.

Which of the following is an example of a task group?

The stage of group development in which the group has an identifiable culture is the ______________ stage.

During the group cohesion stage (norming), the group defines its roles and role relationships. Members accept each other, and an identifiable group culture emerges.

Groups in organizations have ______________ effects on people's behavior.

Groups that strive for consensus at the risk of sacrificing decision quality are experiencing

The group roles of aggressor, blocker, and joker are

Team members share their ______________ with other members and help ______________ new members.

Minority group members promote divergent (broader) thinking among majority group members.

Large teams typically perform better than small teams.

Diversity in workgroups can create high ______________ potential and take longer to become ______________.

______________ behavior can lead to ______________.

A potential newcomer to a group develops an image of group participation during the _____________ phase of workgroup socialization.

Virtual groups are Internet-connected electronic groups.

The stage of group development characterized by acceptance of group norms and a well-defined division of labor is

Cooperative behavior in a cohesive group helps members do interdependent tasks.

Ethical issue about groups in organizations: Managers should make membership on self-managing teams ______________.

Cultures vary in the intensity with which they reject deviates.