Question 1

All of the following are characteristics of Weberian bureaucracy except:

Accepted Answer

A)  labor is divided with clear definitions of authority and responsibility that are legitimized as official duties. 
B)  positions are organized in a hierarchy of authority, with each position under the authority of a higher one. 
C)  all personnel are selected and promoted based on technical qualifications. 
D)  administrative acts and decisions are recorded in writing. 
E)  management is the same as the ownership of the organization. 
A)  labor is divided with clear definitions of authority and responsibility that are legitimized as official duties. 
B)  positions are organized in a hierarchy of authority, with each position under the authority of a higher one. 
C)  all personnel are selected and promoted based on technical qualifications. 
D)  administrative acts and decisions are recorded in writing. 
E)  management is the same as the ownership of the organization.

Question 2

The Forestville Freeze is regionally known for its employee training programs. Managers at the Freeze conduct research to determine the best candidate interviewing techniques. This involves the use of which management approach?

Accepted Answer

A)  Administrative principles approach 
B)  Bureaucratic approach 
C)  Behavioral sciences approach 
D)  Humanistic approach 
E)  Scientific management approach 
A)  Administrative principles approach 
B)  Bureaucratic approach 
C)  Behavioral sciences approach 
D)  Humanistic approach 
E)  Scientific management approach

Question 3

Describe the assumptions behind McGregor's Theory X and Theory Y. How do the theories relate to the classical perspective on management and early human relations ideas?

Accepted Answer

Refer to Exhibit 2.4 in the text for the

Question 4

Genex Dynamics is a ballistics company that uses the unity of command, scalar chain, and division of work principles. These are part of which management philosophy?

Accepted Answer

A)  Administrative principles approach 
B)  Bureaucratic approach 
C)  Scientific management approach 
D)  Humanistic approach 
E)  Behavioral sciences approach 
A)  Administrative principles approach 
B)  Bureaucratic approach 
C)  Scientific management approach 
D)  Humanistic approach 
E)  Behavioral sciences approach

Question 5

Which of these forces pertain to the availability, production, and distribution of resources in a society?

Accepted Answer

A)  Social 
B)  Political 
C)  Economic 
D)  Technological 
E)  Legal 
A)  Social 
B)  Political 
C)  Economic 
D)  Technological 
E)  Legal

Question 6

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

Accepted Answer

A)  benchmarking. 
B)  empowerment. 
C)  systems theory. 
D)  contingency perspective. 
E)  continuous improvement. 
A)  benchmarking. 
B)  empowerment. 
C)  systems theory. 
D)  contingency perspective. 
E)  continuous improvement.

Question 7

The management science approach uses qualitative data in management decision making.

Accepted Answer

A) True 
 B)False

Question 8

Jessica is a recent college graduate who is seeking a job that includes telecommuting, shared jobs, flextime, and organization-sponsored sabbaticals. Based on this information, Jessica most likely belongs to which demographic group?

Accepted Answer

A)  Baby Boomer 
B)  Generation X 
C)  Generation Y 
D)  Generation Z 
E)  Tweener 
A)  Baby Boomer 
B)  Generation X 
C)  Generation Y 
D)  Generation Z 
E)  Tweener

Question 9

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

Accepted Answer

A) True 
 B)False

Question 10

An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible.

Accepted Answer

A) True 
 B)False

Question 11

The management science perspective applies all of the following to managerial problems EXCEPT:

Accepted Answer

A)  statistics. 
B)  qualitative techniques. 
C)  mathematics. 
D)  quantitative techniques. 
E)  all of these are correct. 
A)  statistics. 
B)  qualitative techniques. 
C)  mathematics. 
D)  quantitative techniques. 
E)  all of these are correct.

Question 12

Chester Bernard felt that _____ could help a poorly managed organization.

Accepted Answer

A)  bureaucracy 
B)  line managers 
C)  efficiencies 
D)  informal relations 
E)  top/down flow of information 
A)  bureaucracy 
B)  line managers 
C)  efficiencies 
D)  informal relations 
E)  top/down flow of information

Question 13

A social group within an organization is part of the:

Accepted Answer

A)  formal organizational structure. 
B)  informal organization. 
C)  scalar chain. 
D)  reorganization process. 
E)  top management level. 
A)  formal organizational structure. 
B)  informal organization. 
C)  scalar chain. 
D)  reorganization process. 
E)  top management level.

Question 14

Who is considered the "first lady of management?"

Accepted Answer

A)  Mary Parker Follett 
B)  Lillian Gilbreth 
C)  Carly Fiorona 
D)  Maxine Weber 
E)  Anne Adams 
A)  Mary Parker Follett 
B)  Lillian Gilbreth 
C)  Carly Fiorona 
D)  Maxine Weber 
E)  Anne Adams

Question 15

The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as _____.

Accepted Answer

The answer of The process by which companies find out...

Question 16

Contingency theory suggests that managers are more successful if they learn the best way to manage and motivate their employees, and then apply this knowledge in a universally consistent way.

Accepted Answer

A) True 
 B)False

Question 17

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by _____.

Accepted Answer

A)  Edward Deming 
B)  Henry Gantt 
C)  Max Weber 
D)  Mary Parker Follett 
E)  Frank Gilbreth 
A)  Edward Deming 
B)  Henry Gantt 
C)  Max Weber 
D)  Mary Parker Follett 
E)  Frank Gilbreth

Question 18

A(n) _____ perspective provides a broader way of thinking, a way of searching for patterns, and determining whether they recur across time periods.

Accepted Answer

A)  analytical 
B)  futuristic 
C)  systematic 
D)  methodical 
E)  historical 
A)  analytical 
B)  futuristic 
C)  systematic 
D)  methodical 
E)  historical

Question 19

After decades of being a manager, Jeffrey has learned that an organizational structure that is effective for one company is likely to be ineffective for a different company. This knowledge reflects which current management perspective?

Accepted Answer

A)  Systems thinking 
B)  Contingency view 
C)  Total quality management 
D)  Benchmarking 
E)  Scientific management view 
A)  Systems thinking 
B)  Contingency view 
C)  Total quality management 
D)  Benchmarking 
E)  Scientific management view

Question 20

Which of these refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity?

Accepted Answer

A)  Scientific management perspective 
B)  Human resource perspective 
C)  Management science perspective 
D)  Behavioral sciences approach 
E)  Human relations movement 
A)  Scientific management perspective 
B)  Human resource perspective 
C)  Management science perspective 
D)  Behavioral sciences approach 
E)  Human relations movement

All of the following are characteristics of Weberian bureaucracy except:

The Forestville Freeze is regionally known for its employee training programs. Managers at the Freeze conduct research to determine the best candidate interviewing techniques. This involves the use of which management approach?

Describe the assumptions behind McGregor's Theory X and Theory Y. How do the theories relate to the classical perspective on management and early human relations ideas?

Genex Dynamics is a ballistics company that uses the unity of command, scalar chain, and division of work principles. These are part of which management philosophy?

Which of these forces pertain to the availability, production, and distribution of resources in a society?

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

The management science approach uses qualitative data in management decision making.

Jessica is a recent college graduate who is seeking a job that includes telecommuting, shared jobs, flextime, and organization-sponsored sabbaticals. Based on this information, Jessica most likely belongs to which demographic group?

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible.

The management science perspective applies all of the following to managerial problems EXCEPT:

Chester Bernard felt that _____ could help a poorly managed organization.

A social group within an organization is part of the:

Who is considered the "first lady of management?"

The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as _____.

Contingency theory suggests that managers are more successful if they learn the best way to manage and motivate their employees, and then apply this knowledge in a universally consistent way.

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by _____.

A(n) _____ perspective provides a broader way of thinking, a way of searching for patterns, and determining whether they recur across time periods.

After decades of being a manager, Jeffrey has learned that an organizational structure that is effective for one company is likely to be ineffective for a different company. This knowledge reflects which current management perspective?

Which of these refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity?

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 2: The Evolution of Management Thinking

All of the following are characteristics of Weberian bureaucracy except:

The Forestville Freeze is regionally known for its employee training programs. Managers at the Freeze conduct research to determine the best candidate interviewing techniques. This involves the use of which management approach?

Describe the assumptions behind McGregor's Theory X and Theory Y. How do the theories relate to the classical perspective on management and early human relations ideas?

Genex Dynamics is a ballistics company that uses the unity of command, scalar chain, and division of work principles. These are part of which management philosophy?

Which of these forces pertain to the availability, production, and distribution of resources in a society?

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

The management science approach uses qualitative data in management decision making.

Jessica is a recent college graduate who is seeking a job that includes telecommuting, shared jobs, flextime, and organization-sponsored sabbaticals. Based on this information, Jessica most likely belongs to which demographic group?

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible.

The management science perspective applies all of the following to managerial problems EXCEPT:

Chester Bernard felt that _____ could help a poorly managed organization.

A social group within an organization is part of the:

Who is considered the "first lady of management?"

The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as _____.

Contingency theory suggests that managers are more successful if they learn the best way to manage and motivate their employees, and then apply this knowledge in a universally consistent way.

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by _____.

A(n) _____ perspective provides a broader way of thinking, a way of searching for patterns, and determining whether they recur across time periods.

After decades of being a manager, Jeffrey has learned that an organizational structure that is effective for one company is likely to be ineffective for a different company. This knowledge reflects which current management perspective?

Which of these refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity?

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters