Question 1

The three subfields of the classical perspective include:

Accepted Answer

A)  quantitative management, behavioral science, and administrative management. 
B)  bureaucratic organization, quantitative management, and the human relations movement. 
C)  administrative management, bureaucratic organization, and scientific management. 
D)  scientific management, quantitative management, and administrative management. 
E)  none of these. 
A)  quantitative management, behavioral science, and administrative management. 
B)  bureaucratic organization, quantitative management, and the human relations movement. 
C)  administrative management, bureaucratic organization, and scientific management. 
D)  scientific management, quantitative management, and administrative management. 
E)  none of these.

Question 2

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs, and attitudes in the workplace as well as social interactions and group processes.

Accepted Answer

A) True 
 B)False

Question 3

UPS is successful in the small package delivery market. One important reason for this success is the concept of:

Accepted Answer

A)  globalization. 
B)  employee flexibility. 
C)  loose standards. 
D)  bureaucracy. 
E)  non-bureaucratic organizational system. 
A)  globalization. 
B)  employee flexibility. 
C)  loose standards. 
D)  bureaucracy. 
E)  non-bureaucratic organizational system.

Question 4

Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

Accepted Answer

A)  E-commerce 
B)  E-business 
C)  Supply chain management 
D)  Knowledge management 
E)  Customer relationship management 
A)  E-commerce 
B)  E-business 
C)  Supply chain management 
D)  Knowledge management 
E)  Customer relationship management

Question 5

Standardization of work and wage incentives are characteristics of behavioral science.

Accepted Answer

A) True 
 B)False

Question 6

The human relations movement is also referred to as the dairy farm view of management, meaning that contented cows give more milk, and satisfied workers will give more work.

Accepted Answer

A) True 
 B)False

Question 7

Briefly describe what happened in the Hawthorne Studies and explain the results and conclusions of these studies.

Accepted Answer

Harvard researchers, working under the d

Question 8

Political forces are aspects of a culture that guide and influence relationships among people.

Accepted Answer

A) True 
 B)False

Question 9

The behavioral sciences approach is based on which of the following disciplines?

Accepted Answer

A)  Anthropology 
B)  Economics 
C)  Sociology 
D)  Psychology 
E)  All of these 
A)  Anthropology 
B)  Economics 
C)  Sociology 
D)  Psychology 
E)  All of these

Question 10

When the shop foreman receives and rewards valuable suggestions from its workers, and this leads to continual improvement of production, synergy has occurred.

Accepted Answer

A) True 
 B)False

Question 11

Mary Parker Follett contributed to which field?

Accepted Answer

A)  Humanistic approach 
B)  Scientific management approach 
C)  Total quality management approach 
D)  Quantitative approach to management 
E)  Systems approach to management 
A)  Humanistic approach 
B)  Scientific management approach 
C)  Total quality management approach 
D)  Quantitative approach to management 
E)  Systems approach to management

Question 12

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) _____.

Accepted Answer

management

Question 13

Operations research grew out of World War II groups and is based on _____.

Accepted Answer

A)  group dynamics 
B)  employees in crisis 
C)  production in turbulent times 
D)  mathematical equations 
E)  a humanistic approach 
A)  group dynamics 
B)  employees in crisis 
C)  production in turbulent times 
D)  mathematical equations 
E)  a humanistic approach

Question 14

The most recent subfield of the quantitative perspective is _____, which is reflected in management information systems designed to provide relevant information to managers in a timely and cost-efficient manner.

Accepted Answer

A)  operations research 
B)  operations management 
C)  information technology 
D)  systems thinking 
E)  infrastructure development 
A)  operations research 
B)  operations management 
C)  information technology 
D)  systems thinking 
E)  infrastructure development

Question 15

The management science perspective emerged after World War II to treat problems associated with:

Accepted Answer

A)  modern global warfare. 
B)  environmental issues. 
C)  employee involvement. 
D)  Germany. 
E)  improving manufacturing. 
A)  modern global warfare. 
B)  environmental issues. 
C)  employee involvement. 
D)  Germany. 
E)  improving manufacturing.

Question 16

Georgia, an airline CEO, often looks for patterns of movement within the airline industry, focusing on the qualities of rhythm, flow, direction, shape, and networks of relationships. This type of activity, referred to as _____ thinking, allows Georgia to see the structures that underlie complex situations within the industry and company.

Accepted Answer

A)  systems 
B)  qualitative 
C)  quantitative 
D)  conceptual 
E)  contingency 
A)  systems 
B)  qualitative 
C)  quantitative 
D)  conceptual 
E)  contingency

Question 17

The classical perspective emphasizes managing with a rational, scientific approach. The humanistic perspective emphasizes understanding the behavior, needs, and attitudes of those involved in the work process. Isolate two main characteristics of each approach and combine them to form your own hybrid management perspective.

Accepted Answer

Classical perspective main characteristi

Question 18

_____ forces refer to those aspects of a culture that guide and influence relationships among people.

Accepted Answer

A)  Social 
B)  Political 
C)  Economic 
D)  Technological 
E)  Legal 
A)  Social 
B)  Political 
C)  Economic 
D)  Technological 
E)  Legal

Question 19

The field of management that specializes in the physical production of goods or services refers to operations management.

Accepted Answer

A) True 
 B)False

Question 20

The classical perspective on management emerged during the 1800s.

Accepted Answer

A) True 
 B)False

The three subfields of the classical perspective include:

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs, and attitudes in the workplace as well as social interactions and group processes.

UPS is successful in the small package delivery market. One important reason for this success is the concept of:

Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

Standardization of work and wage incentives are characteristics of behavioral science.

The human relations movement is also referred to as the dairy farm view of management, meaning that contented cows give more milk, and satisfied workers will give more work.

Briefly describe what happened in the Hawthorne Studies and explain the results and conclusions of these studies.

Political forces are aspects of a culture that guide and influence relationships among people.

The behavioral sciences approach is based on which of the following disciplines?

When the shop foreman receives and rewards valuable suggestions from its workers, and this leads to continual improvement of production, synergy has occurred.

Mary Parker Follett contributed to which field?

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) _____.

Operations research grew out of World War II groups and is based on _____.

The most recent subfield of the quantitative perspective is _____, which is reflected in management information systems designed to provide relevant information to managers in a timely and cost-efficient manner.

The management science perspective emerged after World War II to treat problems associated with:

_____ forces refer to those aspects of a culture that guide and influence relationships among people.

The field of management that specializes in the physical production of goods or services refers to operations management.

The classical perspective on management emerged during the 1800s.

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 2: The Evolution of Management Thinking

The three subfields of the classical perspective include:

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs, and attitudes in the workplace as well as social interactions and group processes.

UPS is successful in the small package delivery market. One important reason for this success is the concept of:

Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

Standardization of work and wage incentives are characteristics of behavioral science.

The human relations movement is also referred to as the dairy farm view of management, meaning that contented cows give more milk, and satisfied workers will give more work.

Briefly describe what happened in the Hawthorne Studies and explain the results and conclusions of these studies.

Political forces are aspects of a culture that guide and influence relationships among people.

The behavioral sciences approach is based on which of the following disciplines?

When the shop foreman receives and rewards valuable suggestions from its workers, and this leads to continual improvement of production, synergy has occurred.

Mary Parker Follett contributed to which field?

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) _____.

Operations research grew out of World War II groups and is based on _____.

The most recent subfield of the quantitative perspective is _____, which is reflected in management information systems designed to provide relevant information to managers in a timely and cost-efficient manner.

The management science perspective emerged after World War II to treat problems associated with:

_____ forces refer to those aspects of a culture that guide and influence relationships among people.

The field of management that specializes in the physical production of goods or services refers to operations management.

The classical perspective on management emerged during the 1800s.

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters