Question 1

Standardization of work and wage incentives are characteristics of:

Accepted Answer

A)  bureaucratic organizations. 
B)  scientific management. 
C)  quantitative management. 
D)  administrative management. 
E)  behavioral science. 
A)  bureaucratic organizations. 
B)  scientific management. 
C)  quantitative management. 
D)  administrative management. 
E)  behavioral science.

Question 2

_____ refer to the aspects of a culture that guide and influence relationships among people.

Accepted Answer

The answer of _____ refer to the aspects of a...

Question 3

The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

Accepted Answer

Fayol is associated with the Administrat

Question 4

The assembly line is most consistent with which of the following general principles of management?

Accepted Answer

A)  Unity of command 
B)  Division of work 
C)  Authority 
D)  Scalar chain 
E)  Quality management 
A)  Unity of command 
B)  Division of work 
C)  Authority 
D)  Scalar chain 
E)  Quality management

Question 5

Systems thinking is a management concept that considers all the interrelated parts of the system that function as a whole and in common. Changes in any one part of the system affect the whole organization and, in fact, the whole is greater than the sum of its parts. Write a short paragraph in which you explain how change in one part of a system (or organization or product or community) can affect the whole system (or organization or product or community) either to its benefit or detriment. List some contingencies that might influence a manager's decision making. Use your imagination In choosing system that is "managed."

Accepted Answer

The paragraph should explain the relatio

Question 6

A significant contribution of Chester Barnard was the concept of:

Accepted Answer

A)  bureaucracy. 
B)  the informal organization. 
C)  total quality management. 
D)  scientific management. 
E)  traditional theory of authority. 
A)  bureaucracy. 
B)  the informal organization. 
C)  total quality management. 
D)  scientific management. 
E)  traditional theory of authority.

Question 7

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as:

Accepted Answer

A)  unity of command. 
B)  division of work. 
C)  unity of direction. 
D)  scalar chain. 
E)  quality management. 
A)  unity of command. 
B)  division of work. 
C)  unity of direction. 
D)  scalar chain. 
E)  quality management.

Question 8

_____ specifies a goal of no more than 3.4 defects per million parts.

Accepted Answer

A)  Benchmarking 
B)  Total quality management 
C)  Six sigma 
D)  Balanced scorecard 
E)  Jugaad 
A)  Benchmarking 
B)  Total quality management 
C)  Six sigma 
D)  Balanced scorecard 
E)  Jugaad

Question 9

In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives?

Accepted Answer

A)  Participative view 
B)  Universalist view 
C)  Autonomy view 
D)  Contingency view 
E)  Humanist view 
A)  Participative view 
B)  Universalist view 
C)  Autonomy view 
D)  Contingency view 
E)  Humanist view

Question 10

Scientific management developed a standard method for performing each job.

Accepted Answer

A) True 
 B)False

Question 11

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

Accepted Answer

A) True 
 B)False

Question 12

A subfield of the classical management perspective that focused on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called _____.

Accepted Answer

administra

Question 13

_____ focuses on managing the whole organization to deliver quality to customers.

Accepted Answer

A)  Bureaucracy 
B)  Theory Z 
C)  Management-by-objective 
D)  Total quality management 
E)  Organization-customer relationship 
A)  Bureaucracy 
B)  Theory Z 
C)  Management-by-objective 
D)  Total quality management 
E)  Organization-customer relationship

Question 14

Supply chain management refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not a criticism of scientific management?

Accepted Answer

A)  It does not appreciate the social context of work. 
B)  It does not appreciate the higher needs of workers. 
C)  It does not appreciate the careful study of tasks and jobs. 
D)  It does not acknowledge variance among individuals. 
E)  It tends to regard workers as uninformed and ignored their ideas and suggestions. 
A)  It does not appreciate the social context of work. 
B)  It does not appreciate the higher needs of workers. 
C)  It does not appreciate the careful study of tasks and jobs. 
D)  It does not acknowledge variance among individuals. 
E)  It tends to regard workers as uninformed and ignored their ideas and suggestions.

Question 16

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of which of the following perspectives?

Accepted Answer

A)  Efficiency perspective 
B)  Universalist perspective 
C)  Contingency perspective 
D)  Scientific management perspective 
E)  Quantitative perspective 
A)  Efficiency perspective 
B)  Universalist perspective 
C)  Contingency perspective 
D)  Scientific management perspective 
E)  Quantitative perspective

Question 17

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a:

Accepted Answer

A)  theory X manager. 
B)  theory Y manager. 
C)  theory Z manager. 
D)  theory A manager. 
E)  contingency theory manager. 
A)  theory X manager. 
B)  theory Y manager. 
C)  theory Z manager. 
D)  theory A manager. 
E)  contingency theory manager.

Question 18

The Hawthorne studies resulted in the movement towards scientific management.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

Accepted Answer

A)  Time and Work chart 
B)  Gantt chart 
C)  Time and Motion chart 
D)  Production and Delivery chart 
E)  Gilbreth chart 
A)  Time and Work chart 
B)  Gantt chart 
C)  Time and Motion chart 
D)  Production and Delivery chart 
E)  Gilbreth chart

Question 20

The _____ refers to a chain of authority extending from top to the bottom of the organization and including every employee.

Accepted Answer

A)  unity of command 
B)  division of labor 
C)  unity of direction 
D)  scalar chain 
E)  none of these 
A)  unity of command 
B)  division of labor 
C)  unity of direction 
D)  scalar chain 
E)  none of these

Standardization of work and wage incentives are characteristics of:

_____ refer to the aspects of a culture that guide and influence relationships among people.

The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

The assembly line is most consistent with which of the following general principles of management?

A significant contribution of Chester Barnard was the concept of:

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as:

_____ specifies a goal of no more than 3.4 defects per million parts.

In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives?

Scientific management developed a standard method for performing each job.

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

A subfield of the classical management perspective that focused on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called _____.

_____ focuses on managing the whole organization to deliver quality to customers.

Supply chain management refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Which of the following is not a criticism of scientific management?

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of which of the following perspectives?

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a:

The Hawthorne studies resulted in the movement towards scientific management.

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

The _____ refers to a chain of authority extending from top to the bottom of the organization and including every employee.

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 2: The Evolution of Management Thinking

Standardization of work and wage incentives are characteristics of:

_____ refer to the aspects of a culture that guide and influence relationships among people.

The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

The assembly line is most consistent with which of the following general principles of management?

A significant contribution of Chester Barnard was the concept of:

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as:

_____ specifies a goal of no more than 3.4 defects per million parts.

In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives?

Scientific management developed a standard method for performing each job.

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

A subfield of the classical management perspective that focused on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called _____.

_____ focuses on managing the whole organization to deliver quality to customers.

Supply chain management refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Which of the following is not a criticism of scientific management?

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of which of the following perspectives?

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a:

The Hawthorne studies resulted in the movement towards scientific management.

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

The _____ refers to a chain of authority extending from top to the bottom of the organization and including every employee.

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters