Exam 2: The Evolution of Management Thinking

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A management perspective that emerged around the late nineteenth century that emphasized understanding human behavior, needs, and attitudes in the workplace is referred to as a(n) _____.

(Short Answer)
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The Systems Thinking approach develops theories about human behavior based on scientific methods and study.

(True/False)
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The bureaucratic organizations approach is a subfield within the _____.

(Multiple Choice)
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The use of specialization to produce more and better work with the same level of effort is consistent with the administrative management principle of:

(Multiple Choice)
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A process whereby companies find out how others do something better than they do and then try to imitate or improve on it refers to outsourcing.

(True/False)
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Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

(True/False)
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Which of the following refers to financial managers and others who base their decisions on complex quantitative analysis, under assumption that using advanced mathematics and technology can accurately predict how the market works?

(Multiple Choice)
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The nineteenth and early twentieth centuries saw the development of which management perspective?

(Multiple Choice)
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With clear definitions of authority and responsibility, division of labor is one of the six characteristics of the ideal bureaucracy.

(True/False)
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Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

(True/False)
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Matrix Dress Designs operates using the concept of empowerment, where employees act independently and with management facilitating rather than controlling workers. These qualities represent which management approach?

(Multiple Choice)
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A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational, scientific approach to the study of management and sought to make organizations efficient operating machines is called _____.

(Short Answer)
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______ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

(Short Answer)
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A social group within an organization is part of the informal organization.

(True/False)
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The _____ emphasized the importance of understanding human behaviors, needs, and attitudes in the workplace as well as social interactions and group processes.

(Multiple Choice)
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Organization development is a specific set of management techniques based in the behavioral science approach.

(True/False)
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The early study of management as we know it today began with what is now called the technology-driven workplace.

(True/False)
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A contingency view argues that there is one best way to manage an organization.

(True/False)
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Scientific management evolved with the use of precise procedures in place of tradition and rules of thumb.

(True/False)
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From the 1950s until today, which management perspective has remained the most prevalent?

(Multiple Choice)
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