Question 1

_____ is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it.

Accepted Answer

A)  TQM 
B)  Continuous improvement 
C)  Benchmarking 
D)  Empowerment 
E)  MBO 
A)  TQM 
B)  Continuous improvement 
C)  Benchmarking 
D)  Empowerment 
E)  MBO

Question 2

The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity.

Accepted Answer

A) True 
 B)False

Question 3

List three of the basic ideas of scientific management.

Accepted Answer

Any three of the following develop stand

Question 4

Although developed by a Japanese business manager, the quality movement is strongly associated with American companies.

Accepted Answer

A) True 
 B)False

Question 5

According to Fayol, similar activities in an organization should be grouped together under one manager. This administrative principle is known as _____.

Accepted Answer

The answer of According to Fayol, similar activities in an...

Question 6

Elements of TQM include:

Accepted Answer

A)  employee detachment. 
B)  focus on profits. 
C)  benchmarking. 
D)  accidental improvement. 
E)  all of these. 
A)  employee detachment. 
B)  focus on profits. 
C)  benchmarking. 
D)  accidental improvement. 
E)  all of these.

Question 7

Frederick W. Taylor developed Systems Thinking and emphasized the fourteen principles of management that should guide managerial behavior.

Accepted Answer

A) True 
 B)False

Question 8

_____ refers to the field of management that specializes in the physical production of goods or services.

Accepted Answer

Operations

Question 9

Which of the following is identified as a recent trend that has staying power?

Accepted Answer

A)  Corporate takeovers 
B)  Hedging 
C)  Insourcing 
D)  Relationship management 
E)  Task management 
A)  Corporate takeovers 
B)  Hedging 
C)  Insourcing 
D)  Relationship management 
E)  Task management

Question 10

Discuss the advantages and disadvantages of Taylor's Scientific Management.

Accepted Answer

The advantages of scientific management

Question 11

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

Accepted Answer

A) True 
 B)False

Question 12

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was _____.

Accepted Answer

A)  money 
B)  days off 
C)  human relations 
D)  lighting 
E)  free food 
A)  money 
B)  days off 
C)  human relations 
D)  lighting 
E)  free food

Question 13

Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

Accepted Answer

A)  Supply Chain Management 
B)  Learning Organizations 
C)  Scientific Management 
D)  Customer Relationship Management 
E)  The Humanistic Approach 
A)  Supply Chain Management 
B)  Learning Organizations 
C)  Scientific Management 
D)  Customer Relationship Management 
E)  The Humanistic Approach

Question 14

Which of the following is often considered the "father of the quality movement?"

Accepted Answer

A)  Weber 
B)  Gilbreth 
C)  Follett 
D)  Deming 
E)  Gehrke 
A)  Weber 
B)  Gilbreth 
C)  Follett 
D)  Deming 
E)  Gehrke

Question 15

Benchmarking involves finding out what the customer wants.

Accepted Answer

A) True 
 B)False

Question 16

The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

Accepted Answer

A) True 
 B)False

Question 17

Weber's vision of organizations that would be managed on an impersonal, rational basis is called a(n) _____.

Accepted Answer

The answer of Weber's vision of organizations that would be...

Question 18

_____ refer to the influence of political and legal institutions on people and organizations.

Accepted Answer

The answer of _____ refer to the influence of political...

Question 19

Information technology is the most recent subfield of the quantitative perspective.

Accepted Answer

A) True 
 B)False

Question 20

Within his role as a financial accountant, Roger uses the capital asset pricing model and other mathematical tools to help clients keep track of their finances. Which perspective or approach does Roger apply most at his work?

Accepted Answer

A)  Quantitative perspective 
B)  Qualitative perspective 
C)  Humanistic approach 
D)  Behavioral science approach 
E)  Scientific management approach 
A)  Quantitative perspective 
B)  Qualitative perspective 
C)  Humanistic approach 
D)  Behavioral science approach 
E)  Scientific management approach

_____ is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it.

The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity.

List three of the basic ideas of scientific management.

Although developed by a Japanese business manager, the quality movement is strongly associated with American companies.

According to Fayol, similar activities in an organization should be grouped together under one manager. This administrative principle is known as _____.

Elements of TQM include:

Frederick W. Taylor developed Systems Thinking and emphasized the fourteen principles of management that should guide managerial behavior.

_____ refers to the field of management that specializes in the physical production of goods or services.

Which of the following is identified as a recent trend that has staying power?

Discuss the advantages and disadvantages of Taylor's Scientific Management.

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was _____.

Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

Which of the following is often considered the "father of the quality movement?"

Benchmarking involves finding out what the customer wants.

The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

Weber's vision of organizations that would be managed on an impersonal, rational basis is called a(n) _____.

_____ refer to the influence of political and legal institutions on people and organizations.

Information technology is the most recent subfield of the quantitative perspective.

Within his role as a financial accountant, Roger uses the capital asset pricing model and other mathematical tools to help clients keep track of their finances. Which perspective or approach does Roger apply most at his work?

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 2: The Evolution of Management Thinking

_____ is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it.

The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity.

List three of the basic ideas of scientific management.

Although developed by a Japanese business manager, the quality movement is strongly associated with American companies.

According to Fayol, similar activities in an organization should be grouped together under one manager. This administrative principle is known as _____.

Elements of TQM include:

Frederick W. Taylor developed Systems Thinking and emphasized the fourteen principles of management that should guide managerial behavior.

_____ refers to the field of management that specializes in the physical production of goods or services.

Which of the following is identified as a recent trend that has staying power?

Discuss the advantages and disadvantages of Taylor's Scientific Management.

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was _____.

Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

Which of the following is often considered the "father of the quality movement?"

Benchmarking involves finding out what the customer wants.

The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

Weber's vision of organizations that would be managed on an impersonal, rational basis is called a(n) _____.

_____ refer to the influence of political and legal institutions on people and organizations.

Information technology is the most recent subfield of the quantitative perspective.

Within his role as a financial accountant, Roger uses the capital asset pricing model and other mathematical tools to help clients keep track of their finances. Which perspective or approach does Roger apply most at his work?

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters