Exam 11: Effective Work Groups and Teams

When group members A, B, and C make independent contributions to group performance, and their contributions are added together to measure the group's performance, it is referred to as reciprocal task interdependence.

Group cohesiveness is MOST OFTEN ________ when group goals are not aligned with organization goals.

Managers and work groups need to strive to ensure that a group's actual performance comes as close as possible to its potential performance.

Managers can BEST reduce social loafing in groups where individual effort cannot be separated from the group performance by ________.

Homogeneous groups tend to be the most cohesive.

The ________ is the team of managers who report to the chief executive officer (CEO).

Pooled task interdependence occurs when each member of the group makes a separate and independent contribution to group performance.

In order for an organization to achieve its goals, managers and work groups need to strive to ensure that a group's ________ performance comes as close as possible to its ________ performance.

A "skunk works" is a research and development team created to expedite new product designs and promote innovation in an organization.

As the level of task interdependence increases, so does the potential for both process gains and process losses.

Dwayne is in charge of a large group and was given the authority to choose its members. He chose Leeza because he has always been impressed with her efforts, but within a few weeks he notices Leeza isn't meeting his expectations. To improve Leeza's performance, it would be BEST for him to ________.

Which of the following is NOT a benefit of maintaining small groups, as opposed to larger groups?

Define and discuss the following concepts as they pertain to effective work groups: potential performance, process losses, and process gains.

What would a CEO NOT do to reduce process losses associated with a top management team characterized by reciprocal task interdependence?

Organizations use virtual teams to help people in different places and/or time zones work together.

Which of the following is LEAST LIKELY an exclusive group?

The defining characteristic of self-managed work teams is a high degree of autonomy in deciding what the team will do and how it will go about doing it.

If the diversity of the group's members helps them achieve goals, then diversity, rather than similarity, is likely to facilitate group cohesiveness.

Groups tend to be MOST cohesive when members are ________.

All of the following are signs that a group has a very high level of cohesiveness EXCEPT ________.