Exam 11: Managing Change and Innovation

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as ____________________.

Originality, authoritarianism, and disciplined exploration are among the characteristics of the creative individuals.

Forces for organizational change exist both in the external environment and within the organization.

After the need for change has been perceived, the next part of the change process is implementing change.

Vivek is one of several middle managers sent to a training course on leadership skills. Through this effort, the organization is attempting:

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as entrepreneurship.

An approach that brings together participants from all parts of the organization (and may include key outside stakeholders as well) to discuss problems or opportunities and plan for major change is called ___________________________________.

A(n) _________________________ is a person who sees the need for and champions productive change within the organization.

According to MANAGER'S SHOPTALK in Chapter 11, the eight-step plan for implementing change in an organization includes all of the following EXCEPT:

A fund providing resources from which individuals and groups draw to develop new ideas, products, or businesses is referred to as a(n)

Reasons employees resist change include self-interest, lack of understanding and trust, uncertainty, and different assessments and goals.

What is force field analysis?

Some observers of business trends suggest that the knowledge economy of the late 1900s and early 2000s is rapidly being transformed into the creativity economy.

A _________________________ is a change in the organization's product or service outputs.

Which of these uses formal bargaining to win acceptance and approval of a desired change?

Refreezing is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization.

Idea champions feel very passionate and committed to a new product or idea despite rejection to others.

Mergers/acquisitions, organizational decline, and conflict management are the three types of current problems that organizational development managers face.

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as

Centralization and short time horizon are primarily used by creative organizations.