Exam 1: Communicating in the Digital Age Workplace

Your boss is giving instructions for a new method of keeping expense accounts. However, you find it difficult to concentrate because you think the change is unnecessary. What type of barrier to effective listening are you experiencing?

(Multiple Choice)

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Question 21

Zach's company does business globally. By associating with people from diverse cultures, Zach can widen his knowledge of intercultural messages and can increase his tolerance of differences.

(True/False)

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Question 22

The U.S. workplace is expected to remain dominated by males and be Anglo-oriented.

(True/False)

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Question 23

Understanding a message involves listening to only the spoken words.

(True/False)

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Question 24

Physical barriers to listening include only environmentally produced noises.

(True/False)

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Question 25

____________________ such as the ability to communicate, work well with others, solve problems, make ethical decisions, and appreciate diversity are essential career attributes in today's workplace.

(Short Answer)

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Question 26

Which of the following statements is most accurate?

(Multiple Choice)

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Question 27

The belief in the superiority of one's own culture is known as ____________________. This natural attitude is found in all cultures.

(Short Answer)

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Question 28

Ryan has an upcoming business meeting with a person from Germany. Because Ryan has never met this person, he is worried about traveling there to do business for his company. Ryan could reduce his worry by assuming that his German associate is similar to him.

(True/False)

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Question 29

Ethnocentrism can be found in all cultures.

(True/False)

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Question 30

Nonverbal communication includes

(Multiple Choice)

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Question 31

According to research, what percentage of our work time is spent listening?

(Multiple Choice)

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Question 32

To improve your listening ability, focus both on what is spoken and what is unspoken.

(True/False)

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Question 33

According to researchers, most people listen at what level of proficiency?

(Multiple Choice)

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Question 34

When speaking with someone for whom English is a second language, you should talk slowly, enunciate clearly, check frequently for comprehension, observe eye messages, listen without interrupting, and

(Multiple Choice)

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Question 35

Many of us are poor listeners because

(Multiple Choice)

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Question 36

The manager noticed that Stephen slammed his desk drawer right after he said that he was happy to work late. The manager should

(Multiple Choice)

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Question 37

Which statement about the effect of social media and communication technology on culture is most accurate?

(Multiple Choice)

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Question 38

Which of the following countries represents a high-context culture?

(Multiple Choice)

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Question 39

Which of the following statements about nonverbal communication is most accurate?

(Multiple Choice)

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Question 40

Showing 21 - 40 of 100

Your boss is giving instructions for a new method of keeping expense accounts. However, you find it difficult to concentrate because you think the change is unnecessary. What type of barrier to effective listening are you experiencing?

Zach's company does business globally. By associating with people from diverse cultures, Zach can widen his knowledge of intercultural messages and can increase his tolerance of differences.

The U.S. workplace is expected to remain dominated by males and be Anglo-oriented.

Understanding a message involves listening to only the spoken words.

Physical barriers to listening include only environmentally produced noises.

____________________ such as the ability to communicate, work well with others, solve problems, make ethical decisions, and appreciate diversity are essential career attributes in today's workplace.

Which of the following statements is most accurate?

The belief in the superiority of one's own culture is known as ____________________. This natural attitude is found in all cultures.

Ryan has an upcoming business meeting with a person from Germany. Because Ryan has never met this person, he is worried about traveling there to do business for his company. Ryan could reduce his worry by assuming that his German associate is similar to him.

Ethnocentrism can be found in all cultures.

Nonverbal communication includes

According to research, what percentage of our work time is spent listening?

To improve your listening ability, focus both on what is spoken and what is unspoken.

According to researchers, most people listen at what level of proficiency?

When speaking with someone for whom English is a second language, you should talk slowly, enunciate clearly, check frequently for comprehension, observe eye messages, listen without interrupting, and

Many of us are poor listeners because

The manager noticed that Stephen slammed his desk drawer right after he said that he was happy to work late. The manager should

Which statement about the effect of social media and communication technology on culture is most accurate?

Which of the following countries represents a high-context culture?

Which of the following statements about nonverbal communication is most accurate?

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

the Job Search and Resumes in the Digital Age

Interviewing and Following up

Correction Symbols and Proofreading Marks

Document Format Guide

Documentation Formats

Filters