Question 1

Researchers have found that a flat organization structure _____.

Accepted Answer

A)  fosters more communication problems 
B)  is more expensive to maintain than a tall structure 
C)  leads to higher levels of employee morale 
D)  fosters bureaucracy 
E)  leads to lower levels of employee productivity 
A)  fosters more communication problems 
B)  is more expensive to maintain than a tall structure 
C)  leads to higher levels of employee morale 
D)  fosters bureaucracy 
E)  leads to lower levels of employee productivity

Question 2

In _____, the jobs do not change, but instead workers move from job to job.

Accepted Answer

A)  job rotation 
B)  job specialization 
C)  job enrichment 
D)  job deskilling 
E)  job enlargement 
A)  job rotation 
B)  job specialization 
C)  job enrichment 
D)  job deskilling 
E)  job enlargement

Question 3

The term span of management refers to the:

Accepted Answer

A)  extent to which authority is delegated at the individual level. 
B)  extent to which authority is systematically delegated to middle and lower levels of management. 
C)  number of people reporting to a particular manager. 
D)  process of grouping jobs according to some logical pattern. 
E)  number of managers assigned to a department. 
A)  extent to which authority is delegated at the individual level. 
B)  extent to which authority is systematically delegated to middle and lower levels of management. 
C)  number of people reporting to a particular manager. 
D)  process of grouping jobs according to some logical pattern. 
E)  number of managers assigned to a department.

Question 4

One of the benefits of job specialization is that:

Accepted Answer

A)  it makes employees proficient at a task. 
B)  it significantly increases employee satisfaction. 
C)  it offers new challenges and stimulation to the workers. 
D)  it decreases boredom and absenteeism among workers. 
E)  it eliminates job monotony and fatigue. 
A)  it makes employees proficient at a task. 
B)  it significantly increases employee satisfaction. 
C)  it offers new challenges and stimulation to the workers. 
D)  it decreases boredom and absenteeism among workers. 
E)  it eliminates job monotony and fatigue.

Question 5

The _____ design is an arrangement based on the job purpose approach to departmentalization.

Accepted Answer

U-form
The functional design i

Question 6

Sequential interdependence:

Accepted Answer

A)  typically involves no interaction among departments. 
B)  generally involves one-way interdependence. 
C)  is the most complex form of interdependence. 
D)  is a level of interdependence in which the performance of one department is not affected by the performance of other departments. 
E)  represents the lowest level of interdependence. 
A)  typically involves no interaction among departments. 
B)  generally involves one-way interdependence. 
C)  is the most complex form of interdependence. 
D)  is a level of interdependence in which the performance of one department is not affected by the performance of other departments. 
E)  represents the lowest level of interdependence.

Question 7

Which of the following concepts suggests that there must be a clear and unbroken line of authority that extends from the lowest to the highest position in the organization?

Accepted Answer

A)  The scalar principle 
B)  Unity of command 
C)  Entropy 
D)  Synergy 
E)  Decentralization 
A)  The scalar principle 
B)  Unity of command 
C)  Entropy 
D)  Synergy 
E)  Decentralization

Question 8

According to the job characteristics approach, task identity is _____.

Accepted Answer

A)  the number of things a person does in a job 
B)  the extent to which a worker does a complete portion of the total job 
C)  the extent to which a worker knows how well the job is being performed 
D)  the perceived importance of the task 
E)  the degree of control a worker has over how the work is performed 
A)  the number of things a person does in a job 
B)  the extent to which a worker does a complete portion of the total job 
C)  the extent to which a worker knows how well the job is being performed 
D)  the perceived importance of the task 
E)  the degree of control a worker has over how the work is performed

Question 9

Define a bureaucracy. State the five characteristics that an ideal bureaucracy exhibits.

Accepted Answer

A bureaucracy is a model of organization

Question 10

At Supertech Inc., a technology company, employees are given more authority and are allowed to make their own decisions. Supertech operates in a business environment that is not predictable. The middle managers, supervisors, and employees have a degree of autonomy and are encouraged to make decisions. Which of the following concepts is illustrated in the scenario?

Accepted Answer

A)  Deskilling 
B)  High power distance 
C)  Micromanagement 
D)  Decentralization 
E)  Job specialization 
A)  Deskilling 
B)  High power distance 
C)  Micromanagement 
D)  Decentralization 
E)  Job specialization

Question 11

Match the following numbered items with the most correct response letter.
A response may be used once, more than once, or not at all.
-Giving workers more things to do in their jobs

Accepted Answer

A) Job enlargement 
B) Job enrichment 
C) Job rotation 
D) Job specialization 
A) Job enlargement 
B) Job enrichment 
C) Job rotation 
D) Job specialization

Question 12

If Dominique works as a welder for a week, a drill press operator the next week, a lathe operator the following week, and is back to welding again the following week, her supervisor is using the alternative to job specialization known as _____.

Accepted Answer

job rotation
Job rotation is a

Question 13

Which of the following statements is true about mechanistic organizations?

Accepted Answer

A)  They have a very flexible and informal structure. 
B)  They have the lowest level of job specialization. 
C)  They are highly decentralized. 
D)  They are most frequently found in unpredictable and unstable environments. 
E)  They structure their activities in predictable ways. 
A)  They have a very flexible and informal structure. 
B)  They have the lowest level of job specialization. 
C)  They are highly decentralized. 
D)  They are most frequently found in unpredictable and unstable environments. 
E)  They structure their activities in predictable ways.

Question 14

A wide span of management in a flat organization may result in a manager having _____.

Accepted Answer

A)  less authority over subordinates 
B)  more administrative responsibility 
C)  less accountability to a higher-up 
D)  less supervisory responsibility 
E)  more officers at different levels to report to 
A)  less authority over subordinates 
B)  more administrative responsibility 
C)  less accountability to a higher-up 
D)  less supervisory responsibility 
E)  more officers at different levels to report to

Question 15

Which of the following is an advantage of job specialization?

Accepted Answer

A)  It decreases transfer time between tasks. 
B)  It increases the level of employee satisfaction. 
C)  It eliminates monotony and boredom. 
D)  It provides stimulation and challenges to employees. 
E)  It significantly reduces employee turnover rates. 
A)  It decreases transfer time between tasks. 
B)  It increases the level of employee satisfaction. 
C)  It eliminates monotony and boredom. 
D)  It provides stimulation and challenges to employees. 
E)  It significantly reduces employee turnover rates.

Question 16

One disadvantage of using product departmentalization is that:

Accepted Answer

A)  decision making tends to become slower and more bureaucratic. 
B)  the performance of individual products or product groups becomes difficult to assess. 
C)  administrative costs rise because each department must have its own functional specialists. 
D)  all activities associated with one product or product group cannot be easily integrated and coordinated. 
E)  accountability of departments becomes very difficult to monitor. 
A)  decision making tends to become slower and more bureaucratic. 
B)  the performance of individual products or product groups becomes difficult to assess. 
C)  administrative costs rise because each department must have its own functional specialists. 
D)  all activities associated with one product or product group cannot be easily integrated and coordinated. 
E)  accountability of departments becomes very difficult to monitor.

Question 17

When compared to tall organizations, flat organizations:

Accepted Answer

A)  are more expensive. 
B)  place more supervisory responsibilities on managers. 
C)  have more layers of managers. 
D)  place minimal administrative responsibilities on managers. 
E)  have lower levels of employee morale and productivity. 
A)  are more expensive. 
B)  place more supervisory responsibilities on managers. 
C)  have more layers of managers. 
D)  place minimal administrative responsibilities on managers. 
E)  have lower levels of employee morale and productivity.

Question 18

In _____ technology, raw materials are transformed to a finished product by a series of machine transformations in such a way that the composition of the materials themselves is changed.

Accepted Answer

A)  product-customization 
B)  large-batch 
C)  mass-production 
D)  continuous-process 
E)  small-batch 
A)  product-customization 
B)  large-batch 
C)  mass-production 
D)  continuous-process 
E)  small-batch

Question 19

A finding of Woodward's study about forms of technology was that:

Accepted Answer

A)  mass-production organizations tended to have the lowest level of specialization. 
B)  small-batch organizations tended to have minimal bureaucracy. 
C)  mass-production organizations tended to be the least bureaucratic. 
D)  continuous-process technology was the simplest of all forms of technology. 
E)  continuous-process organizations tended to be the most bureaucratic. 
A)  mass-production organizations tended to have the lowest level of specialization. 
B)  small-batch organizations tended to have minimal bureaucracy. 
C)  mass-production organizations tended to be the least bureaucratic. 
D)  continuous-process technology was the simplest of all forms of technology. 
E)  continuous-process organizations tended to be the most bureaucratic.

Question 20

Which of the following is a disadvantage of functional departmentalization?

Accepted Answer

A)  Supervision becomes difficult as managers will need to have skills in several areas. 
B)  Coordinating activities inside each department becomes difficult. 
C)  Decision making may tend to become slower as the organization grows. 
D)  Employees tend to focus on the overall organization rather than their specific jobs. 
E)  Functional departmentalization cannot be implemented for smaller organizations. 
A)  Supervision becomes difficult as managers will need to have skills in several areas. 
B)  Coordinating activities inside each department becomes difficult. 
C)  Decision making may tend to become slower as the organization grows. 
D)  Employees tend to focus on the overall organization rather than their specific jobs. 
E)  Functional departmentalization cannot be implemented for smaller organizations.

Researchers have found that a flat organization structure _____.

In _____, the jobs do not change, but instead workers move from job to job.

The term span of management refers to the:

One of the benefits of job specialization is that:

The _____ design is an arrangement based on the job purpose approach to departmentalization.

Sequential interdependence:

Which of the following concepts suggests that there must be a clear and unbroken line of authority that extends from the lowest to the highest position in the organization?

According to the job characteristics approach, task identity is _____.

Define a bureaucracy. State the five characteristics that an ideal bureaucracy exhibits.

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Giving workers more things to do in their jobs

If Dominique works as a welder for a week, a drill press operator the next week, a lathe operator the following week, and is back to welding again the following week, her supervisor is using the alternative to job specialization known as _____.

Which of the following statements is true about mechanistic organizations?

A wide span of management in a flat organization may result in a manager having _____.

Which of the following is an advantage of job specialization?

One disadvantage of using product departmentalization is that:

When compared to tall organizations, flat organizations:

In _____ technology, raw materials are transformed to a finished product by a series of machine transformations in such a way that the composition of the materials themselves is changed.

A finding of Woodward's study about forms of technology was that:

Which of the following is a disadvantage of functional departmentalization?

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Managing Decision Making

Entrepreneurship and New Venture Management

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Leadership and Influence Processes

Communication in Organizations

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Filters

Exam 6: Organization Structure and Design

Researchers have found that a flat organization structure _____.

In _____, the jobs do not change, but instead workers move from job to job.

The term span of management refers to the:

One of the benefits of job specialization is that:

The _____ design is an arrangement based on the job purpose approach to departmentalization.

Sequential interdependence:

Which of the following concepts suggests that there must be a clear and unbroken line of authority that extends from the lowest to the highest position in the organization?

According to the job characteristics approach, task identity is _____.

Define a bureaucracy. State the five characteristics that an ideal bureaucracy exhibits.

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Giving workers more things to do in their jobs

If Dominique works as a welder for a week, a drill press operator the next week, a lathe operator the following week, and is back to welding again the following week, her supervisor is using the alternative to job specialization known as _____.

Which of the following statements is true about mechanistic organizations?

A wide span of management in a flat organization may result in a manager having _____.

Which of the following is an advantage of job specialization?

One disadvantage of using product departmentalization is that:

When compared to tall organizations, flat organizations:

In _____ technology, raw materials are transformed to a finished product by a series of machine transformations in such a way that the composition of the materials themselves is changed.

A finding of Woodward's study about forms of technology was that:

Which of the following is a disadvantage of functional departmentalization?

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Managing Decision Making

Entrepreneurship and New Venture Management

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Leadership and Influence Processes

Communication in Organizations

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Filters