Exam 6: Organization Structure and Design

_____ encompasses the conversion processes used to transform inputs (such as materials or information) into outputs (such as products or services).

Which of the following is a characteristic of Weber's bureaucracy?

Organizational size is defined as:

_____ was developed to increase the total number of tasks workers perform. As a result, all workers perform a wide variety of tasks, which presumably reduces the level of job dissatisfaction.

_____ involves systematically moving employees from one job to another.

Jeanne owns a boutique in Paris and is best known for the formal suits that she stitches for working women. She makes customized suits for each of her customers, keeping their age, body type, and their appearance in mind. Which of the following technologies is Jeanne using in her boutique?

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Helicopter pilots perform preflight and post flight checks, fly, give safety briefs, communicate with air traffic controllers and plan flights.

Which of the following is one of the characteristics of Weber's bureaucracy?

A _____ organization works to facilitate the lifelong personal development of all of its employees while continually transforming itself to respond to changing demands and needs.

_____ is the process by which a manager assigns a portion of his or her total workload to others.

_____ is the process of systematically retaining power and authority in the hands of higher-level managers.

Gemini Motors has an assembly-line structure. Workers combine separate parts into standardized finished motorbikes. Gemini Motors is most likely to be using _____ technology.

_____ is the process of systematically delegating power and authority throughout the organization to middle- and lower-level managers.

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Systematically moving workers through a series of jobs

Janice owns a bakery that has only ten employees, out of which three are bakers, four are waiters, and the rest belong to the housekeeping staff. Which of the following approaches to departmentalization would work best for the bakery?

Gadgetbug Inc. manufactures home appliances. All the decisions are made by the top managers at the company. The middle and lower managers follow the instructions given by top managers rather than making decisions by themselves. Which of the following concepts is illustrated in the scenario?

A virtual organization:

_____ exists when activities flow both ways between units.

Jimmy owns an ice cream parlor. He designs a schedule for the different tasks the employees have to perform in order to prevent monotony at work. According to the schedule, if an employee makes waffle cones on a day, he serves ice creams the next day and clears the tables on the day after that. Jimmy is using the _____ approach at his ice cream parlor.

Alba Inc. has consulting offices throughout the world. Each office has to follow local laws and customs. This is an example of the use of _____ departmentalization.