Exam 9: Basic Elements of Individual Behavior in Organizations

Gerald assumes the Lucy is a poor performer and never takes her work seriously, based on his previous experiences. In spite of exhibiting better performances in other projects, he refuses to work with her based on his assumptions. Gerald's behavior is an example of _____.

_____ are work-related behaviors that can be derived from the psychological contract.

Individuals become aware of and interpret information about their environment through a set of processes called _____.

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Danielle is supremely self-confident and has a "can do" attitude for any task

The creative process typically begins with a period of _____.

What is emotional intelligence? Describe the various dimensions associated with it.

Physical demands are stressors associated with _____.

Travis observes that one of his employees always refuses to look him in the eye. He wonders if the employee lacks respect for him. Later, Travis sees that other employees also fail to look him in the eye. Travis decides that the employees are not disrespectful of him, but rather that he must be intimidating them. Travis makes this attribution based on _____.

Periodic Inc. provides formal training to newly recruited Business Developers to guide them in designing new business initiatives. The new recruits are in the _____ stage of the creative process.

Someone who is content with a low level job, is not confident, and focuses on extrinsic rewards has _____.

_____ is the process of observing behavior and attributing causes to it.

Jessica, a university student, accepts everything Prof. Hendricks has to say solely because he is the professor. It can be inferred that Jessica has _____.

Eleanor, a scientist at Medivac Inc., develops a prototype for a new vaccine to determine whether the vaccine works as designed. Eleanor is in the _____ stage of the creative process.

Jared called in sick so that he could go golfing. Jared's action is an example of:

Compared to extraverts, intraverts are more:

Creativity within organizations can be enhanced by:

_____ is the process of categorizing or labeling people on the basis of a single attribute.

Which of the following is a dysfunctional behavior?

Susan places an order for printer ink cartridges from an office supply firm. A majority of the cartridges were found to be defective. In spite of repeated queries to the supply firm, Susan had to deal with poor customer service. The experience led Susan in believing that the firm is not a reliable supplier. This reflects the _____ component of her attitude about the supply firm.

An organization is said to achieve a perfect person-job fit if: