Exam 9: Basic Elements of Individual Behavior in Organizations

A(n) _____ is the overall set of expectations held by an individual with respect to what he or she will contribute to the organization and what the organization will provide in return.

Consequences of organizational stress include _____.

The General Adaptation Syndrome (GAS) represents the normal process by which an individual reacts to _____.

Amelia believes that recreation management, as a specification, can be understood only outside the confines of a classroom. However, she is required to fulfill a certain number of classroom hours to graduate as a recreation specialist. In this scenario, Amelia is likely to experience _____.

Christine admires her friend Paul's extraverted nature. She knows that he is always ready to meet with her and other colleagues to share ideas. Christine's knowledge about Paul portrays the _____ component of her attitude.

James gets his energy from other people, likes the big picture, and completes work before moving on to the next project. His traits illustrate the _____ dimension of the Myers-Briggs framework.

Claudia is trying to develop a communications plan for a new plant opening. She puts in many hours of overtime and eventually gives up and goes home without finishing the project. She is most likely in the _____ stage of the General Adaptation Syndrome (GAS).

A tendency to be relatively upbeat and optimistic, have an overall sense of wellbeing, and to be in a good mood is called _____.

When Caryl feels stress, anxiety, fear, or anger, she prays so that her emotions do not interfere with her work. Afterward she is more productive. Identify the emotional intelligence (EQ) dimension illustrated by Caryl's praying.

_____ is the extent to which a person believes that power and status differences are appropriate within hierarchical social systems like organizations.

Patricia, a joyful personality, is disgruntled on hearing that Terry, a subordinate, has moved ahead of her for a promotion. Realizing that Terry has been rewarded for his potential, she congratulates him and returns to her normal self. Patricia's mood swing portrays a high degree of _____.

_____ is the relatively stable set of psychological and behavioral attributes that distinguish one person from another.

Identify the reason why organizations are unable to achieve a perfect person-job fit.

_____ refers to a person's rigidity of beliefs and range of interests.

_____ is a person's beliefs about his or her capabilities to perform a task.

_____ is an attitude that reflects the extent to which an individual is gratified by or fulfilled in his or her work.

Martha Sizemore, a senior analyst at BigWorks Inc., remains calm and poised in spite of being scrutinized for the errors made by her subordinates. Her ways of handling stress portray that Martha has _____.

An individual who experiments with new ideas and gambles on new products is said to have a(n) _____.

Avida Sports developed a sensor system that swimmers wear in the water and get computerized analysis of their stroke. Avida signed an agreement with a swim club to test the product before increasing production. Avida is in the _____ stage of the creative process.

The ability of an individual to generate new ideas or to conceive of new perspectives on existing ideas is called _____.