Question 1

Explain the difference between the One-Way Model,the Circular Model,and the Transaction Model of Communication​

Accepted Answer

Each model gets increasingly more complex and more sophisticated in its explanation of how communication works.
*The One-Way model is the simplest.Communication is a linear process going from person A to person B.
*The Circular Model seems communication as an interactive process that includes some feedback,but sees the process as a step-by-step process
*The Transaction model sees communication as simultaneous,transactional process that includes environmental influences.​

Question 2

Breakdowns in communication often occur due to inaccurate encoding and decoding because we use our own background and experience which is also referred to as:_____________:​

Accepted Answer

A) Noise 
B) Frame of Reference 
C) Channel richness 
D) ​Distorted feedback 
A) Noise 
B) Frame of Reference 
C) Channel richness 
D) ​Distorted feedback B

Question 3

The term channel richness refers to:

Accepted Answer

A) The depth of information and research ​ 
B) How expensive it is to use that channel 
C) The amount of information a channel can carry 
D) ​A high risk of miscommunication 
A) The depth of information and research ​ 
B) How expensive it is to use that channel 
C) The amount of information a channel can carry 
D) ​A high risk of miscommunication C

Question 4

Of the three basic communication codes,which one refers to all intentional and unintentional means other than writing and speaking by which a person sends a message,including gestures,appearance,posture and so forth?

Accepted Answer

A) Nonverbal 
B) Paralanguage 
C) Language 
D) ​Conveyors 
A) Nonverbal 
B) Paralanguage 
C) Language 
D) ​Conveyors

Question 5

Immediately before the meeting the supervisor received a troubling phone call.Upon starting the meeting,she said to her employees,"You did a great job last week." Her nonverbal facial expression,however,reflected the feelings she was experiencing about the phone call,and,consequently,contradicted her attempt to praise her employees with positive words. They interpreted her message based on what they saw,not on what they heard,and concluded she was unhappy with them. This unfortunate miscommunication was a result of​

Accepted Answer

A) Channel 
B) Encoding 
C) Noise 
D) ​Feedback 
A) Channel 
B) Encoding 
C) Noise 
D) ​Feedback

Question 6

Consider the transaction communication model and describe at least two places in the model where your personal communication problems usually occur.​

Accepted Answer

While answers may vary,they may consider

Question 7

Senders are often referred to as decoders.​

Accepted Answer

A) True 
 B)False

Question 8

Your text defines "horizontal communication" as​

Accepted Answer

A) Messages that flow from managers and supervisors to subordinates. 
B) Messages that flow from subordinates to supervisors and managers. 
C) Messages that flow along the official paths prescribed by the chain of command.​ 
D) ​Messages that flow between persons of the same rank or position. 
A) Messages that flow from managers and supervisors to subordinates. 
B) Messages that flow from subordinates to supervisors and managers. 
C) Messages that flow along the official paths prescribed by the chain of command.​ 
D) ​Messages that flow between persons of the same rank or position.

Question 9

People in the field of nursing have consistently been ranked among the highest in honesty and ethical standards.​

Accepted Answer

A) True 
 B)False

Question 10

According to the transactional model of communication the sender must be _________ and ________ before he/she wants to send a message.​

Accepted Answer

A) Stimulated/motivated 
B) Stimulated/encouraged 
C) Encouraged/listened to 
D) ​Received/motivated 
A) Stimulated/motivated 
B) Stimulated/encouraged 
C) Encouraged/listened to 
D) ​Received/motivated

Question 11

Which of the following is an example of paralanguage?​

Accepted Answer

A) Frowning 
B) Clothes you are wearing 
C) An angry tone of voice 
D) ​Hand formed into a fist 
A) Frowning 
B) Clothes you are wearing 
C) An angry tone of voice 
D) ​Hand formed into a fist

Question 12

If an organization is healthy,what type of information will be carried by its grapevine?​

Accepted Answer

A) Anticipated changes in management 
B) Pending layoffs of employees 
C) Personal interest items 
D) ​Salary cuts or increases for the next pay period 
A) Anticipated changes in management 
B) Pending layoffs of employees 
C) Personal interest items 
D) ​Salary cuts or increases for the next pay period

Question 13

Of the three basic communication codes,which is the least important in conveying meaning?

Accepted Answer

A) Nonverbal 
B) Paralanguage 
C) Language. 
D) ​Conveyors 
A) Nonverbal 
B) Paralanguage 
C) Language. 
D) ​Conveyors

Question 14

​List and discuss several advantages and disadvantages of feedback.

Accepted Answer

Feedback advantages include
*improves ac

Question 15

Compare formal and informal routes of communication in organizations.How are they different? Why do informal networks exist? Formal communication flows in three directions.What are those directions?​

Accepted Answer

Informal communication networks (also kn

Question 16

Which of the following channel carries more than one of the basic communication codes?

Accepted Answer

A) Email 
B) Text messages 
C) Blogs 
D) ​Radio 
A) Email 
B) Text messages 
C) Blogs 
D) ​Radio

Question 17

​When considering ethics,which rule says that we should do unto others as you would have them do unto you?

Accepted Answer

A) Utilitarian Rule 
B) Moral Rights Rule 
C) Justice Rule 
D) ​Practical Rule 
A) Utilitarian Rule 
B) Moral Rights Rule 
C) Justice Rule 
D) ​Practical Rule

Question 18

If I justify my act based on the fact that other people have done far worse,I have fallen for which ethics trap?​

Accepted Answer

A) The trap of relative filth 
B) The trap of necessity 
C) The trap of self-deception​ 
D) ​The trap of rationalization 
A) The trap of relative filth 
B) The trap of necessity 
C) The trap of self-deception​ 
D) ​The trap of rationalization

Question 19

There are three basic communication codes: language,paralanguage,and nonverbal.​

Accepted Answer

A) True 
 B)False

Question 20

Which statement is true about feedback?

Accepted Answer

A) Feedback is easy to elicit. 
B) Feedback can cause people to feel psychologically under attack. 
C) Feedback should be directed toward people rather than behavior. 
D) ​Feedback decreases employee satisfaction with the job. 
A) Feedback is easy to elicit. 
B) Feedback can cause people to feel psychologically under attack. 
C) Feedback should be directed toward people rather than behavior. 
D) ​Feedback decreases employee satisfaction with the job.

Explain the difference between the One-Way Model,the Circular Model,and the Transaction Model of Communication

Breakdowns in communication often occur due to inaccurate encoding and decoding because we use our own background and experience which is also referred to as:_____________:

The term channel richness refers to:

Of the three basic communication codes,which one refers to all intentional and unintentional means other than writing and speaking by which a person sends a message,including gestures,appearance,posture and so forth?

Consider the transaction communication model and describe at least two places in the model where your personal communication problems usually occur.

Senders are often referred to as decoders.

Your text defines "horizontal communication" as

People in the field of nursing have consistently been ranked among the highest in honesty and ethical standards.

According to the transactional model of communication the sender must be _ and before he/she wants to send a message.

Which of the following is an example of paralanguage?

If an organization is healthy,what type of information will be carried by its grapevine?

Of the three basic communication codes,which is the least important in conveying meaning?

List and discuss several advantages and disadvantages of feedback.

Compare formal and informal routes of communication in organizations.How are they different? Why do informal networks exist? Formal communication flows in three directions.What are those directions?

Which of the following channel carries more than one of the basic communication codes?

When considering ethics,which rule says that we should do unto others as you would have them do unto you?

If I justify my act based on the fact that other people have done far worse,I have fallen for which ethics trap?

There are three basic communication codes: language,paralanguage,and nonverbal.

Which statement is true about feedback?

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Effective Listening

Nonverbal Communication

Anxiety, Technology, and Other Communication Obstacles

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Teams

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Written Communication

Filters

Exam 1: Communication and Ethics

Explain the difference between the One-Way Model,the Circular Model,and the Transaction Model of Communication​

Breakdowns in communication often occur due to inaccurate encoding and decoding because we use our own background and experience which is also referred to as:_____________:​

The term channel richness refers to:

Of the three basic communication codes,which one refers to all intentional and unintentional means other than writing and speaking by which a person sends a message,including gestures,appearance,posture and so forth?

Consider the transaction communication model and describe at least two places in the model where your personal communication problems usually occur.​

Senders are often referred to as decoders.​

Your text defines "horizontal communication" as​

People in the field of nursing have consistently been ranked among the highest in honesty and ethical standards.​

According to the transactional model of communication the sender must be _________ and ________ before he/she wants to send a message.​

Which of the following is an example of paralanguage?​

If an organization is healthy,what type of information will be carried by its grapevine?​

Of the three basic communication codes,which is the least important in conveying meaning?

​List and discuss several advantages and disadvantages of feedback.

Compare formal and informal routes of communication in organizations.How are they different? Why do informal networks exist? Formal communication flows in three directions.What are those directions?​

Which of the following channel carries more than one of the basic communication codes?

​When considering ethics,which rule says that we should do unto others as you would have them do unto you?

If I justify my act based on the fact that other people have done far worse,I have fallen for which ethics trap?​

There are three basic communication codes: language,paralanguage,and nonverbal.​

Which statement is true about feedback?

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Effective Listening

Nonverbal Communication

Anxiety, Technology, and Other Communication Obstacles

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Teams

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Written Communication

Filters

Explain the difference between the One-Way Model,the Circular Model,and the Transaction Model of Communication

Breakdowns in communication often occur due to inaccurate encoding and decoding because we use our own background and experience which is also referred to as:_____________:

Consider the transaction communication model and describe at least two places in the model where your personal communication problems usually occur.

Senders are often referred to as decoders.

Your text defines "horizontal communication" as

People in the field of nursing have consistently been ranked among the highest in honesty and ethical standards.

According to the transactional model of communication the sender must be _ and before he/she wants to send a message.

Which of the following is an example of paralanguage?

If an organization is healthy,what type of information will be carried by its grapevine?

List and discuss several advantages and disadvantages of feedback.

Compare formal and informal routes of communication in organizations.How are they different? Why do informal networks exist? Formal communication flows in three directions.What are those directions?

When considering ethics,which rule says that we should do unto others as you would have them do unto you?

If I justify my act based on the fact that other people have done far worse,I have fallen for which ethics trap?

There are three basic communication codes: language,paralanguage,and nonverbal.