Question 1

Which of the following is an example of a Regulator?

Accepted Answer

A) A businesswoman rubs the back of her neck and says "I don't know" during business negotiations. 
B) A businesswoman breaks off eye contact to signal the end of a meeting. 
C) While explaining how to get to the post office,a woman points in the correct direction. 
D) ​When speaking before the boss,an employee nervously rubs his nose. 
A) A businesswoman rubs the back of her neck and says "I don't know" during business negotiations. 
B) A businesswoman breaks off eye contact to signal the end of a meeting. 
C) While explaining how to get to the post office,a woman points in the correct direction. 
D) ​When speaking before the boss,an employee nervously rubs his nose. B

Question 2

Which of the following statements is NOT true about eye contact?

Accepted Answer

A) Eye contact by a U.S.speaker shows interest and attentiveness. 
B) Listeners tend to maintain less eye contact than speakers. 
C) Eye contact can signal that it is ok to talk. 
D) ​Maintaining overly long eye contact can make people from some cultures uncomfortable. 
A) Eye contact by a U.S.speaker shows interest and attentiveness. 
B) Listeners tend to maintain less eye contact than speakers. 
C) Eye contact can signal that it is ok to talk. 
D) ​Maintaining overly long eye contact can make people from some cultures uncomfortable. B

Question 3

Of the three cultural levels: technical,formal,and informal,which level is most prominent in business?​

Accepted Answer

The majority of business-related nonverbal behaviors are at the informal level.The United States has relatively few formal rules and allows a fairly wide variation before a violation occurs.An informal U.S.rule might be a formal or technical rule in another nation.Different cultures and subcultures in the United States make assumptions about nonverbal meanings dangerous.Informal distance and personal space rules (proxemics)vary from culture to culture,family to family,and person to person.Reactions to time (chronemics)occur at all three culture levels,but business life is regulated at the informal level. ​

Question 4

When the text says we should work to cultivate more effective nonverbal habits;it suggests all of the following EXCEPT:

Accepted Answer

A) Consider the context and cultural background of the nonverbal behavior. 
B) Watch yourself on videotape and observe your nonverbal behaviors. 
C) Role play using hypothetical situations. 
D) ​Ask your family and friends if you can videotape their behavior and take notes 
A) Consider the context and cultural background of the nonverbal behavior. 
B) Watch yourself on videotape and observe your nonverbal behaviors. 
C) Role play using hypothetical situations. 
D) ​Ask your family and friends if you can videotape their behavior and take notes

Question 5

The text shared that the choice of color can affect the physical environment in the following true story:​

Accepted Answer

A) Studies show hospitals use white walls so patients will relax. 
B) The public reported that yellow granules in soap powder didn't clean clothes as well as blue granules. 
C) When schoolrooms painted the walls brown the children grew more disruptive. 
D) ​Restaurants who want customers to eat and leave quickly may choose green for their décor. 
A) Studies show hospitals use white walls so patients will relax. 
B) The public reported that yellow granules in soap powder didn't clean clothes as well as blue granules. 
C) When schoolrooms painted the walls brown the children grew more disruptive. 
D) ​Restaurants who want customers to eat and leave quickly may choose green for their décor.

Question 6

Jeanie always flips her hair behind her ear when she talks in a group.This is an example of a/an:​

Accepted Answer

A) Emblem 
B) Adaptor 
C) Illustrator 
D) ​Regulator 
A) Emblem 
B) Adaptor 
C) Illustrator 
D) ​Regulator

Question 7

Clothing and personal appearance can be found in which category of nonverbal communication?

Accepted Answer

A) Objectives 
B) Haptics 
C) Chronemics 
D) ​Proxemics 
A) Objectives 
B) Haptics 
C) Chronemics 
D) ​Proxemics

Question 8

Discuss the steps to take to improve your nonverbal skills by building effective habits​

Accepted Answer

Effective habits can be created not only

Question 9

To keep discussions to a minimum,arrange the chairs in a circle.​

Accepted Answer

A) True 
 B)False

Question 10

Unlike the formal level,in the informal level​

Accepted Answer

A) Rules are openly known and easily stated. 
B) Rules and their rationales are deliberately taught. 
C) Rules are unconsciously learned by imitation and taken for granted. 
D) ​Rules are unimportant. 
A) Rules are openly known and easily stated. 
B) Rules and their rationales are deliberately taught. 
C) Rules are unconsciously learned by imitation and taken for granted. 
D) ​Rules are unimportant.

Question 11

The intentional body movements and gestures that communicate an exact meaning are called​

Accepted Answer

A) Emblems 
B) Adaptors 
C) Illustrators 
D) ​Regulators 
A) Emblems 
B) Adaptors 
C) Illustrators 
D) ​Regulators

Question 12

Use of touch to communicate is referred to as haptics.​

Accepted Answer

A) True 
 B)False

Question 13

Compare the relationship between culture and nonverbal communication in terms of technical,formal,and informal culture.What are the major differences of each,how is each level learned or taught in the culture,and how flexible are the rules?​

Accepted Answer

At the technical level,the rules for cul

Question 14

As far as nonverbal communication goes,the most expressive part of the face is the​

Accepted Answer

A) Lips 
B) Mouth 
C) Eyes 
D) ​Brow 
A) Lips 
B) Mouth 
C) Eyes 
D) ​Brow

Question 15

Why is nonverbal communication relevant to business communication?​

Accepted Answer

The nonverbal communication that is most

Question 16

When a person is trying to control the flow of a conversation,that is done through the use of

Accepted Answer

A) Emblems 
B) Adaptors 
C) Illustrators 
D) ​Regulators 
A) Emblems 
B) Adaptors 
C) Illustrators 
D) ​Regulators

Question 17

Which of the following is NOT a suggested way to minimize culture shock during business travel?​

Accepted Answer

A) Take language and culture training 
B) Have a sense of humor 
C) Be well rested 
D) ​Use English because it's internationally recognized 
A) Take language and culture training 
B) Have a sense of humor 
C) Be well rested 
D) ​Use English because it's internationally recognized

Question 18

In general,members of collectivistic cultures need more space while members of individualistic cultures need less space.​

Accepted Answer

A) True 
 B)False

Question 19

​Which of the following is a visual immediacy behavior?

Accepted Answer

A) Citing personal experience during a conversation. 
B) Using good volume,pitch,emphasis and rate. 
C) Smiling appropriately at individuals as well as the whole group. 
D) ​Sitting quietly behind a barrier such as a desk. 
A) Citing personal experience during a conversation. 
B) Using good volume,pitch,emphasis and rate. 
C) Smiling appropriately at individuals as well as the whole group. 
D) ​Sitting quietly behind a barrier such as a desk.

Question 20

If a person gives someone the "middle finger," that is an example of an illustrator.

Accepted Answer

A) True 
 B)False

Which of the following is an example of a Regulator?

Which of the following statements is NOT true about eye contact?

Of the three cultural levels: technical,formal,and informal,which level is most prominent in business?

When the text says we should work to cultivate more effective nonverbal habits;it suggests all of the following EXCEPT:

The text shared that the choice of color can affect the physical environment in the following true story:

Jeanie always flips her hair behind her ear when she talks in a group.This is an example of a/an:

Clothing and personal appearance can be found in which category of nonverbal communication?

Discuss the steps to take to improve your nonverbal skills by building effective habits

To keep discussions to a minimum,arrange the chairs in a circle.

Unlike the formal level,in the informal level

The intentional body movements and gestures that communicate an exact meaning are called

Use of touch to communicate is referred to as haptics.

Compare the relationship between culture and nonverbal communication in terms of technical,formal,and informal culture.What are the major differences of each,how is each level learned or taught in the culture,and how flexible are the rules?

As far as nonverbal communication goes,the most expressive part of the face is the

Why is nonverbal communication relevant to business communication?

When a person is trying to control the flow of a conversation,that is done through the use of

Which of the following is NOT a suggested way to minimize culture shock during business travel?

In general,members of collectivistic cultures need more space while members of individualistic cultures need less space.

Which of the following is a visual immediacy behavior?

If a person gives someone the "middle finger," that is an example of an illustrator.

Communication and Ethics

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Effective Listening

Anxiety, Technology, and Other Communication Obstacles

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Teams

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Written Communication

Filters

Exam 5: Nonverbal Communication

Which of the following is an example of a Regulator?

Which of the following statements is NOT true about eye contact?

Of the three cultural levels: technical,formal,and informal,which level is most prominent in business?​

When the text says we should work to cultivate more effective nonverbal habits;it suggests all of the following EXCEPT:

The text shared that the choice of color can affect the physical environment in the following true story:​

Jeanie always flips her hair behind her ear when she talks in a group.This is an example of a/an:​

Clothing and personal appearance can be found in which category of nonverbal communication?

Discuss the steps to take to improve your nonverbal skills by building effective habits​

To keep discussions to a minimum,arrange the chairs in a circle.​

Unlike the formal level,in the informal level​

The intentional body movements and gestures that communicate an exact meaning are called​

Use of touch to communicate is referred to as haptics.​

Compare the relationship between culture and nonverbal communication in terms of technical,formal,and informal culture.What are the major differences of each,how is each level learned or taught in the culture,and how flexible are the rules?​

As far as nonverbal communication goes,the most expressive part of the face is the​

Why is nonverbal communication relevant to business communication?​

When a person is trying to control the flow of a conversation,that is done through the use of

Which of the following is NOT a suggested way to minimize culture shock during business travel?​

In general,members of collectivistic cultures need more space while members of individualistic cultures need less space.​

​Which of the following is a visual immediacy behavior?

If a person gives someone the "middle finger," that is an example of an illustrator.

Communication and Ethics

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Effective Listening

Anxiety, Technology, and Other Communication Obstacles

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Teams

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Written Communication

Filters

Of the three cultural levels: technical,formal,and informal,which level is most prominent in business?

The text shared that the choice of color can affect the physical environment in the following true story:

Jeanie always flips her hair behind her ear when she talks in a group.This is an example of a/an:

Discuss the steps to take to improve your nonverbal skills by building effective habits

To keep discussions to a minimum,arrange the chairs in a circle.

Unlike the formal level,in the informal level

The intentional body movements and gestures that communicate an exact meaning are called

Use of touch to communicate is referred to as haptics.

Compare the relationship between culture and nonverbal communication in terms of technical,formal,and informal culture.What are the major differences of each,how is each level learned or taught in the culture,and how flexible are the rules?

As far as nonverbal communication goes,the most expressive part of the face is the

Why is nonverbal communication relevant to business communication?

Which of the following is NOT a suggested way to minimize culture shock during business travel?

In general,members of collectivistic cultures need more space while members of individualistic cultures need less space.

Which of the following is a visual immediacy behavior?