Question 1

Twitter messages have traditionally been limited to 140 characters,but research pegs ideal length to catch reader interest at about​

Accepted Answer

A) 120 characters 
B) 110 characters 
C) 100 characters​ 
D) ​90 characters 
A) 120 characters 
B) 110 characters 
C) 100 characters​ 
D) ​90 characters C

Question 2

People are more likely to make a decision requiring a change of belief or action if

Accepted Answer

A) The future is visualized for them 
B) They are presented with strong statistical support 
C) They are asked directly to do so. 
D) ​The problem-solution organizational pattern is used. 
A) The future is visualized for them 
B) They are presented with strong statistical support 
C) They are asked directly to do so. 
D) ​The problem-solution organizational pattern is used. C

Question 3

What are the three characteristics of effective resumes discussed in this text?​

Accepted Answer

There are three characteristics.First,effective resumes grab immediate attention.They begin with the most impressive information (e.g. ,experience or education),or alternatively,they begin with a keyword summary or a longer qualification summary.Second,effective resumes are easy to read.Use wide margins (i.e. ,incorporate white space around the text).Use phrases rather than complete sentences,enabling the reader to more easily skim the page to get basic information.Use headings and bullets.Third,effective resumes provide more than basic information (e.g. ,indicate how successfully a job was completed or a problem was solved).​

Question 4

In writing to inform,when your audience is unfamiliar with your topic or if your topic is complicated,you should use a

Accepted Answer

A) description 
B) definition 
C) explanation 
D) ​narration 
A) description 
B) definition 
C) explanation 
D) ​narration

Question 5

What delivery skills are necessary to making great videos?​

Accepted Answer

The speaker or speakers in the video sho

Question 6

Once an interviewer picks up your resume,you have

Accepted Answer

A) 5 minutes to grab their attention. 
B) less than 10 seconds to grab their attention. 
C) 45 seconds to a minute to grab their attention. 
D) ​30 seconds to grab their attention. 
A) 5 minutes to grab their attention. 
B) less than 10 seconds to grab their attention. 
C) 45 seconds to a minute to grab their attention. 
D) ​30 seconds to grab their attention.

Question 7

In written communication,avoid using all capital letters except for emphasis of a single word or short phrase.​

Accepted Answer

A) True 
 B)False

Question 8

Social media length is better at 2 to 3 minutes.​

Accepted Answer

A) True 
 B)False

Question 9

According to Fisher,an outstanding narration should be easy to follow and make sense.Fisher termed this​

Accepted Answer

A) Fidelity 
B) Probability 
C) Consistency 
D) ​Logical 
A) Fidelity 
B) Probability 
C) Consistency 
D) ​Logical

Question 10

In the business setting,when face-to-face communication is not possible,the preferred method is​

Accepted Answer

A) email​ 
B) Instant messaging 
C) Text 
D) Twitter 
A) email​ 
B) Instant messaging 
C) Text 
D) Twitter

Question 11

The best written communication performs several functions.What are they?​

Accepted Answer

The best written communication performs

Question 12

In writing thank you letters;the tone should be formal yet friendly.

Accepted Answer

A) True 
 B)False

Question 13

Why use narrations? What are the two things that need to be included in an effective narration?​

Accepted Answer

A narration is one of the tools to aid u

Question 14

Informative reports are important to both supervisors and employees because​

Accepted Answer

A) They are one of two ways supervisors can stay up to date on the information they need. 
B) Supervisors use them to communicate information to clients. 
C) Employees use them to communicate company policies to supervisors. 
D) ​Employees use them to demonstrate product use to clients. 
A) They are one of two ways supervisors can stay up to date on the information they need. 
B) Supervisors use them to communicate information to clients. 
C) Employees use them to communicate company policies to supervisors. 
D) ​Employees use them to demonstrate product use to clients.

Question 15

To minimize tone problems in email,it is recommended that we​

Accepted Answer

A) Avoid short email 
B) Avoid long email 
C) Keep it light and fun,not stiff 
D) ​Use a variety of fun looking fonts 
A) Avoid short email 
B) Avoid long email 
C) Keep it light and fun,not stiff 
D) ​Use a variety of fun looking fonts

Question 16

A persuasive report contains all of the following except

Accepted Answer

A) A methods section describing how the information was collected. 
B) A problem section defining the problem. 
C) A conclusion and recommendations section with suggested action items. 
D) ​A consequences section with detailed consequences of not following the recommendations. 
A) A methods section describing how the information was collected. 
B) A problem section defining the problem. 
C) A conclusion and recommendations section with suggested action items. 
D) ​A consequences section with detailed consequences of not following the recommendations.

Question 17

Because there are no facial expressions or gestures to accompany a written message,it is easier to interpret them accurately.​

Accepted Answer

A) True 
 B)False

Question 18

Ineffective writers often​

Accepted Answer

A) Leave off the introduction and conclusion 
B) Are too brief 
C) Imagine they are writing to an actual person,instead of a generic audience 
D) ​Leave too much white space on the page 
A) Leave off the introduction and conclusion 
B) Are too brief 
C) Imagine they are writing to an actual person,instead of a generic audience 
D) ​Leave too much white space on the page

Question 19

What role does an outline play in planning an informative report? What are some guidelines for producing effective outlines?​

Accepted Answer

The role of outlines in planning informa

Question 20

If you want to use Twitter to help you get a job,you should

Accepted Answer

A) Include your age​ 
B) Add a link to your other websites 
C) Include your Resume​ 
D) ​Use a fake name 
A) Include your age​ 
B) Add a link to your other websites 
C) Include your Resume​ 
D) ​Use a fake name

Twitter messages have traditionally been limited to 140 characters,but research pegs ideal length to catch reader interest at about

People are more likely to make a decision requiring a change of belief or action if

What are the three characteristics of effective resumes discussed in this text?

In writing to inform,when your audience is unfamiliar with your topic or if your topic is complicated,you should use a

What delivery skills are necessary to making great videos?

Once an interviewer picks up your resume,you have

In written communication,avoid using all capital letters except for emphasis of a single word or short phrase.

Social media length is better at 2 to 3 minutes.

According to Fisher,an outstanding narration should be easy to follow and make sense.Fisher termed this

In the business setting,when face-to-face communication is not possible,the preferred method is

The best written communication performs several functions.What are they?

In writing thank you letters;the tone should be formal yet friendly.

Why use narrations? What are the two things that need to be included in an effective narration?

Informative reports are important to both supervisors and employees because

To minimize tone problems in email,it is recommended that we

A persuasive report contains all of the following except

Because there are no facial expressions or gestures to accompany a written message,it is easier to interpret them accurately.

Ineffective writers often

What role does an outline play in planning an informative report? What are some guidelines for producing effective outlines?

If you want to use Twitter to help you get a job,you should

Communication and Ethics

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Effective Listening

Nonverbal Communication

Anxiety, Technology, and Other Communication Obstacles

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Teams

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Filters

Exam 14: Written Communication

Twitter messages have traditionally been limited to 140 characters,but research pegs ideal length to catch reader interest at about​

People are more likely to make a decision requiring a change of belief or action if

What are the three characteristics of effective resumes discussed in this text?​

In writing to inform,when your audience is unfamiliar with your topic or if your topic is complicated,you should use a

What delivery skills are necessary to making great videos?​

Once an interviewer picks up your resume,you have

In written communication,avoid using all capital letters except for emphasis of a single word or short phrase.​

Social media length is better at 2 to 3 minutes.​

According to Fisher,an outstanding narration should be easy to follow and make sense.Fisher termed this​

In the business setting,when face-to-face communication is not possible,the preferred method is​

The best written communication performs several functions.What are they?​

In writing thank you letters;the tone should be formal yet friendly.

Why use narrations? What are the two things that need to be included in an effective narration?​

Informative reports are important to both supervisors and employees because​

To minimize tone problems in email,it is recommended that we​

A persuasive report contains all of the following except

Because there are no facial expressions or gestures to accompany a written message,it is easier to interpret them accurately.​

Ineffective writers often​

What role does an outline play in planning an informative report? What are some guidelines for producing effective outlines?​

If you want to use Twitter to help you get a job,you should

Communication and Ethics

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Effective Listening

Nonverbal Communication

Anxiety, Technology, and Other Communication Obstacles

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Teams

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Filters

Twitter messages have traditionally been limited to 140 characters,but research pegs ideal length to catch reader interest at about

What are the three characteristics of effective resumes discussed in this text?

What delivery skills are necessary to making great videos?

In written communication,avoid using all capital letters except for emphasis of a single word or short phrase.

Social media length is better at 2 to 3 minutes.

According to Fisher,an outstanding narration should be easy to follow and make sense.Fisher termed this

In the business setting,when face-to-face communication is not possible,the preferred method is

The best written communication performs several functions.What are they?

Why use narrations? What are the two things that need to be included in an effective narration?

Informative reports are important to both supervisors and employees because

To minimize tone problems in email,it is recommended that we

Because there are no facial expressions or gestures to accompany a written message,it is easier to interpret them accurately.

Ineffective writers often

What role does an outline play in planning an informative report? What are some guidelines for producing effective outlines?