Question 1

Listening from the speaker's viewpoint involves receiving,interpreting,and checking the speaker's perspective.This type of listening is known as:

Accepted Answer

A) empathetic 
B) critical 
C) active 
D) ​passive 
A) empathetic 
B) critical 
C) active 
D) ​passive C

Question 2

The three-dimensional theory of leadership maintains that​

Accepted Answer

A) Certain roles must be performed if a group is to be successful. 
B) Leaders are likely to be trait-oriented,functionally rained,and inwardly motivated. 
C) Leaders should perform task and maintenance roles,and guard the group against nonfunctional members. 
D) ​Leaders can be classified as autocratic,democratic,and laissez-faire. 
A) Certain roles must be performed if a group is to be successful. 
B) Leaders are likely to be trait-oriented,functionally rained,and inwardly motivated. 
C) Leaders should perform task and maintenance roles,and guard the group against nonfunctional members. 
D) ​Leaders can be classified as autocratic,democratic,and laissez-faire. D

Question 3

Suppose you were in a leadership role of a small group of eight individuals.If you knew that one of the members normally displayed dysfunctional behaviors,what are five things you could do to minimize any negative effect on the group?​

Accepted Answer

Dysfunctional behaviors serve individual needs while inhibiting group needs.Such behavior can stimulate healthy conflict and break a groupthink pattern.Such behavior includes blocking,aggression,storytelling,recognition seeking,dominating,confessing,special interest pleading,distracting,and withdrawing.Dysfunctional behaviors must be handled with care and tact to reduce adverse effects.The key lies in the reasons for dysfunctional behavior.Both leaders and committed team members can help.Some of the actions you can take include: Plan opening remarks carefully to list and explain needed limitations;If possible,seat dysfunctional members next to the leader;Avoid direct eye contact with anyone exhibiting dysfunctional behavior;Assign specific tasks to dysfunctional members to occupy them;Ask members to speak in a specific order so that everyone participates;Break in if a member is displaying dysfunctional behavior;Seat an extremely talkative member between two extremely quiet ones;Encourage withdrawers by giving only positive feedback or asking questions;Give praise and encouragement if needed and possible (e.g. ,for distracters,blockers,and withdrawers).​

Question 4

Authoritarian leadership is more effective than democratic leadership when:

Accepted Answer

A) The leader is powerful,the task is well defined and the relations are good. 
B) The leader is weak,the task is well defined and the relations are good. 
C) The leader is powerful,the task is well defined and the leader is disliked. 
D) ​The authoritarian leadership style is never effective. 
A) The leader is powerful,the task is well defined and the relations are good. 
B) The leader is weak,the task is well defined and the relations are good. 
C) The leader is powerful,the task is well defined and the leader is disliked. 
D) ​The authoritarian leadership style is never effective.

Question 5

Describe the transformational leader and give an example of a known transformational leader to illustrate your answer.Why is ethics especially important to consider when evaluating a transformational leader?​

Accepted Answer

The transformational leadership approach

Question 6

Which of the following is a strategy suggested by the text for dealing with a group member exhibiting dysfunctional behaviors?​

Accepted Answer

A) Engage in direct eye contact 
B) Ask clarifying questions,such as "Is that correct?" so they feel heard. 
C) Don't give the dysfunctional member anything to do. 
D) ​Ask members to speak in a specific order to make sure that everyone gets a chance to participate. 
A) Engage in direct eye contact 
B) Ask clarifying questions,such as "Is that correct?" so they feel heard. 
C) Don't give the dysfunctional member anything to do. 
D) ​Ask members to speak in a specific order to make sure that everyone gets a chance to participate.

Question 7

​In democratic groups in which the members are committed and involved:

Accepted Answer

A) The leader performs most of the task and maintenance functions. 
B) The leader performs most of the task functions. 
C) The leader performs most of the maintenance functions. 
D) ​The leadership functions are shared by the leader and the members. 
A) The leader performs most of the task and maintenance functions. 
B) The leader performs most of the task functions. 
C) The leader performs most of the maintenance functions. 
D) ​The leadership functions are shared by the leader and the members.

Question 8

This approach to leadership is a charismatic leadership style that inspires and motivates people to do more than they would normally do.

Accepted Answer

A) Situational contingency. 
B) Transformational. 
C) Normative decision. 
D) ​Servant leadership. 
A) Situational contingency. 
B) Transformational. 
C) Normative decision. 
D) ​Servant leadership.

Question 9

Research supports that transformational leaders are able to improve performance levels.​

Accepted Answer

A) True 
 B)False

Question 10

When Tara says,"Scott,I get the feeling that you have something to say about Monica's proposal," she is playing a maintenance role.​

Accepted Answer

A) True 
 B)False

Question 11

Describe the three main leadership styles laid out in the three-dimension theory of leadership.​

Accepted Answer

Three main leadership styles are the cor

Question 12

There are five personality characteristics often referred to as the "Big Five" personality factors considered important in successful teams.Which of the following is NOT one of the "Big Five?"

Accepted Answer

A) Extroversion 
B) Agreeableness 
C) Emotional Stability 
D) ​Reflexivity 
A) Extroversion 
B) Agreeableness 
C) Emotional Stability 
D) ​Reflexivity

Question 13

Which of the situational leadership four leadership styles works best when employees are able to do the job but lack the knowledge needed?

Accepted Answer

A) Delegating style 
B) Participating style 
C) Telling style 
D) ​Coaching style 
A) Delegating style 
B) Participating style 
C) Telling style 
D) ​Coaching style

Question 14

When managing virtual teams,a leader should do all of the following except:

Accepted Answer

A) Include an initial team building session to share hobbies,pet peeves and photos. ​ 
B) Use an authoritative style to make clear decisions 
C) Select team members carefully for good communicators. 
D) ​Avoid micromanagement by giving them some autonomy with ground rules. 
A) Include an initial team building session to share hobbies,pet peeves and photos. ​ 
B) Use an authoritative style to make clear decisions 
C) Select team members carefully for good communicators. 
D) ​Avoid micromanagement by giving them some autonomy with ground rules.

Question 15

If the tasks are very simple,the group is very large,and the time for decision is short,which of the following leadership styles works best?​

Accepted Answer

A) Authoritarian leadership style​ 
B) Democratic leadership style 
C) Laissez-faire leadership style 
D) ​The three-dimensional style 
A) Authoritarian leadership style​ 
B) Democratic leadership style 
C) Laissez-faire leadership style 
D) ​The three-dimensional style

Question 16

According to the situational leadership approach,a good leader is flexible and can change styles when needed.​

Accepted Answer

A) True 
 B)False

Question 17

​Research supports the trait approach to leadership.

Accepted Answer

A) True 
 B)False

Question 18

The trait theory of group leadership says that​

Accepted Answer

A) After a person has led a group,there are still some things he or she can do to achieve more complete success. 
B) There are certain roles that must be performed if a group is to be successful. 
C) There are certain qualities a person must have in order to become a successful leader. 
D) ​Psychological aspects of leadership must be considered when selecting a leader. 
A) After a person has led a group,there are still some things he or she can do to achieve more complete success. 
B) There are certain roles that must be performed if a group is to be successful. 
C) There are certain qualities a person must have in order to become a successful leader. 
D) ​Psychological aspects of leadership must be considered when selecting a leader.

Question 19

When member satisfaction is your top priority,which of the following leadership styles should you select?​

Accepted Answer

A) Authoritarian leadership style 
B) Democratic leadership style 
C) Laissez-faire leadership style 
D) ​Leadership style has no impact on group satisfaction 
A) Authoritarian leadership style 
B) Democratic leadership style 
C) Laissez-faire leadership style 
D) ​Leadership style has no impact on group satisfaction

Question 20

​When managing face-to-face meetings,a leader should do all of the following except:

Accepted Answer

A) Start and end meetings on time. 
B) Personally take the meeting minutes or notes 
C) Use a variety of questions. 
D) ​Listen carefully to all comments,even when you don't personally agree. 
A) Start and end meetings on time. 
B) Personally take the meeting minutes or notes 
C) Use a variety of questions. 
D) ​Listen carefully to all comments,even when you don't personally agree.

Listening from the speaker's viewpoint involves receiving,interpreting,and checking the speaker's perspective.This type of listening is known as:

The three-dimensional theory of leadership maintains that

Suppose you were in a leadership role of a small group of eight individuals.If you knew that one of the members normally displayed dysfunctional behaviors,what are five things you could do to minimize any negative effect on the group?

Authoritarian leadership is more effective than democratic leadership when:

Describe the transformational leader and give an example of a known transformational leader to illustrate your answer.Why is ethics especially important to consider when evaluating a transformational leader?

Which of the following is a strategy suggested by the text for dealing with a group member exhibiting dysfunctional behaviors?

In democratic groups in which the members are committed and involved:

This approach to leadership is a charismatic leadership style that inspires and motivates people to do more than they would normally do.

Research supports that transformational leaders are able to improve performance levels.

When Tara says,"Scott,I get the feeling that you have something to say about Monica's proposal," she is playing a maintenance role.

Describe the three main leadership styles laid out in the three-dimension theory of leadership.

There are five personality characteristics often referred to as the "Big Five" personality factors considered important in successful teams.Which of the following is NOT one of the "Big Five?"

Which of the situational leadership four leadership styles works best when employees are able to do the job but lack the knowledge needed?

When managing virtual teams,a leader should do all of the following except:

If the tasks are very simple,the group is very large,and the time for decision is short,which of the following leadership styles works best?

According to the situational leadership approach,a good leader is flexible and can change styles when needed.

Research supports the trait approach to leadership.

The trait theory of group leadership says that

When member satisfaction is your top priority,which of the following leadership styles should you select?

When managing face-to-face meetings,a leader should do all of the following except:

Communication and Ethics

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Effective Listening

Nonverbal Communication

Anxiety, Technology, and Other Communication Obstacles

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Written Communication

Filters

Exam 10: Participation and Leadership in Teams

Listening from the speaker's viewpoint involves receiving,interpreting,and checking the speaker's perspective.This type of listening is known as:

The three-dimensional theory of leadership maintains that​

Suppose you were in a leadership role of a small group of eight individuals.If you knew that one of the members normally displayed dysfunctional behaviors,what are five things you could do to minimize any negative effect on the group?​

Authoritarian leadership is more effective than democratic leadership when:

Describe the transformational leader and give an example of a known transformational leader to illustrate your answer.Why is ethics especially important to consider when evaluating a transformational leader?​

Which of the following is a strategy suggested by the text for dealing with a group member exhibiting dysfunctional behaviors?​

​In democratic groups in which the members are committed and involved:

This approach to leadership is a charismatic leadership style that inspires and motivates people to do more than they would normally do.

Research supports that transformational leaders are able to improve performance levels.​

When Tara says,"Scott,I get the feeling that you have something to say about Monica's proposal," she is playing a maintenance role.​

Describe the three main leadership styles laid out in the three-dimension theory of leadership.​

There are five personality characteristics often referred to as the "Big Five" personality factors considered important in successful teams.Which of the following is NOT one of the "Big Five?"

Which of the situational leadership four leadership styles works best when employees are able to do the job but lack the knowledge needed?

When managing virtual teams,a leader should do all of the following except:

If the tasks are very simple,the group is very large,and the time for decision is short,which of the following leadership styles works best?​

According to the situational leadership approach,a good leader is flexible and can change styles when needed.​

​Research supports the trait approach to leadership.

The trait theory of group leadership says that​

When member satisfaction is your top priority,which of the following leadership styles should you select?​

​When managing face-to-face meetings,a leader should do all of the following except:

Communication and Ethics

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Effective Listening

Nonverbal Communication

Anxiety, Technology, and Other Communication Obstacles

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Written Communication

Filters

The three-dimensional theory of leadership maintains that

Suppose you were in a leadership role of a small group of eight individuals.If you knew that one of the members normally displayed dysfunctional behaviors,what are five things you could do to minimize any negative effect on the group?

Describe the transformational leader and give an example of a known transformational leader to illustrate your answer.Why is ethics especially important to consider when evaluating a transformational leader?

Which of the following is a strategy suggested by the text for dealing with a group member exhibiting dysfunctional behaviors?

In democratic groups in which the members are committed and involved:

Research supports that transformational leaders are able to improve performance levels.

When Tara says,"Scott,I get the feeling that you have something to say about Monica's proposal," she is playing a maintenance role.

Describe the three main leadership styles laid out in the three-dimension theory of leadership.

If the tasks are very simple,the group is very large,and the time for decision is short,which of the following leadership styles works best?

According to the situational leadership approach,a good leader is flexible and can change styles when needed.

Research supports the trait approach to leadership.

The trait theory of group leadership says that

When member satisfaction is your top priority,which of the following leadership styles should you select?

When managing face-to-face meetings,a leader should do all of the following except: