Question 1

A job interview by telephone could take as long as an hour,but most Skype interviews are much shorter.​

Accepted Answer

A) True 
 B)False  True

Question 2

How are the following interview questions organized?​
​"Are you interested in a management or team member position?"
"What makes you say that?"
"Are you willing to take a different position than the one you are applying for?"
"What makes you an effective manager or an effective team member?"
"Tell me about a time that you faced a challenge working with other people on the job and how you overcame that."

Accepted Answer

A) Funnel sequence.​ 
B) Inverted funnel sequence. 
C) Hourglass sequence. 
D) ​Diamond sequence. 
A) Funnel sequence.​ 
B) Inverted funnel sequence. 
C) Hourglass sequence. 
D) ​Diamond sequence. B

Question 3

When might telephone or skype interviews be used and what are some guidelines for participating in these kinds of interviews?​

Accepted Answer

Telephone and Skype interviews are used more frequently as transportation costs rise.Video interviews are increasingly used for recruiting.Survey information can be gathered and companies can follow up with customers to assess satisfaction.In this way,job applicants can be interviewed or screened in shorter calls.Interviewees should prepare for (and participate in)a video interview as if it were a face-to-face interview.Skype interviewees can improve their performance by practicing in advance,using an ethernet connection (not Wi-Fi),and plugging a headset into USB.Be sure to adjust lighting and eliminate visible clutter.Dress professionally and double-check the time of the call (and the relevant time zone).​

Question 4

Identify five tips from your text on how to answer questions effectively during an interview and explain why these are helpful.​

Accepted Answer

Several tips provided by the text includ

Question 5

"Which area of operations do you feel deserves increased attention this year: Fire supervision,fire prevention,or emergency medical services?" This is an example of which type of question?​

Accepted Answer

A) Loaded 
B) Third-person 
C) Open 
D) ​Closed 
A) Loaded 
B) Third-person 
C) Open 
D) ​Closed

Question 6

What kind of question are you using when you ask someone "How long have you been in this field of work?"

Accepted Answer

A) Specific question 
B) Hypothetical open question 
C) Closed question 
D) ​Open ended question 
A) Specific question 
B) Hypothetical open question 
C) Closed question 
D) ​Open ended question

Question 7

Questions following the hourglass sequence​

Accepted Answer

A) Begin with specific or closed questions and move to open or hypothetical open questions 
B) Begin with specific questions and end with specific questions. 
C) Begin with open or hypothetical questions and move to specific or closed questions. 
D) ​Begin with open questions and end with open or hypothetical open questions. 
A) Begin with specific or closed questions and move to open or hypothetical open questions 
B) Begin with specific questions and end with specific questions. 
C) Begin with open or hypothetical questions and move to specific or closed questions. 
D) ​Begin with open questions and end with open or hypothetical open questions.

Question 8

Explain verbal and nonverbal probes and briefly explain how each can be used successfully in an interview,giving an example of each.​

Accepted Answer

Verbal and nonverbal probes urge the res

Question 9

You are an interviewer and have the feeling tha the candidate is trying to hid something.What should you do?

Accepted Answer

A) Ask the candidate openly if he or she is trying to hid something. 
B) Ask a series of open-ended questions that allow flexibility in responding to areas that might be related to the problem 
C) Check his or her references and ask them if they know of something that the candidate might be hiding. 
D) ​Simply ignore the situation and depend on your gut feeling as to whether or not to hire the candidate. 
A) Ask the candidate openly if he or she is trying to hid something. 
B) Ask a series of open-ended questions that allow flexibility in responding to areas that might be related to the problem 
C) Check his or her references and ask them if they know of something that the candidate might be hiding. 
D) ​Simply ignore the situation and depend on your gut feeling as to whether or not to hire the candidate.

Question 10

What are the three steps of the opening phase of an interview and why is each step an important part of this phase?​

Accepted Answer

The three steps are rapport,orientation,

Question 11

When the interview involves conflict and its resolution,that is called​

Accepted Answer

A) Grievance interview 
B) Informational interview 
C) Performance interview 
D) ​Interrogation interview 
A) Grievance interview 
B) Informational interview 
C) Performance interview 
D) ​Interrogation interview

Question 12

If a question catches you off guard,answer it quickly and change the subject.

Accepted Answer

A) True 
 B)False

Question 13

When there are more interviewers than interviewees,the interview is called a board interview.​

Accepted Answer

A) True 
 B)False

Question 14

Empathetic listening,careful paraphrasing,and non-evaluative feedback are particularly necessary communication skills for which kind of interview?​

Accepted Answer

A) Employment 
B) Grievance 
C) Counseling 
D) ​Group 
A) Employment 
B) Grievance 
C) Counseling 
D) ​Group

Question 15

List and define the four methods for organizing interview questions,considering when each should be used.​

Accepted Answer

The funnel,inverted funnel,hourglass,and

Question 16

"I thought we might begin by discussing your resume in terms of your work experiences,interest,and educational background.Then we'll pause and give you an opportunity to ask some questions." This statement might be made by an interviewer in what part of the interview?

Accepted Answer

A) Rapport​ 
B) Orientation 
C) Motivation 
D) ​Closing 
A) Rapport​ 
B) Orientation 
C) Motivation 
D) ​Closing

Question 17

Which type question is illustrated by the following example: "What do you consider to be your biggest strength?"​

Accepted Answer

A) Hypothetical open question 
B) Specific question 
C) Closed question​ 
D) ​Open ended question 
A) Hypothetical open question 
B) Specific question 
C) Closed question​ 
D) ​Open ended question

Question 18

All interviews are organized in much the same way.​

Accepted Answer

A) True 
 B)False

Question 19

How are the following interview questions organized?​
"Tell me about your last position."
"What were your main accomplishments?"
"Did you save the company any money?"
"How much?"
"Which was your greatest accomplishment: saving money for the company or improving employee satisfaction through new management techniques?"

Accepted Answer

A) Funnel sequence. 
B) Inverted funnel sequence. 
C) Hourglass sequence. 
D) Diamond sequence. 
A) Funnel sequence. 
B) Inverted funnel sequence. 
C) Hourglass sequence. 
D) Diamond sequence.

Question 20

Which of the following should be included in the closing phase of an interview?​

Accepted Answer

A) Ask follow up questions that you missed during the heart of the interview. 
B) Ask the interviewee if they have any more questions. 
C) Keep the person in suspense about the next step of the process. 
D) ​An affidavit for the interviewee to sign. 
A) Ask follow up questions that you missed during the heart of the interview. 
B) Ask the interviewee if they have any more questions. 
C) Keep the person in suspense about the next step of the process. 
D) ​An affidavit for the interviewee to sign.

A job interview by telephone could take as long as an hour,but most Skype interviews are much shorter.

When might telephone or skype interviews be used and what are some guidelines for participating in these kinds of interviews?

Identify five tips from your text on how to answer questions effectively during an interview and explain why these are helpful.

"Which area of operations do you feel deserves increased attention this year: Fire supervision,fire prevention,or emergency medical services?" This is an example of which type of question?

What kind of question are you using when you ask someone "How long have you been in this field of work?"

Questions following the hourglass sequence

Explain verbal and nonverbal probes and briefly explain how each can be used successfully in an interview,giving an example of each.

You are an interviewer and have the feeling tha the candidate is trying to hid something.What should you do?

What are the three steps of the opening phase of an interview and why is each step an important part of this phase?

When the interview involves conflict and its resolution,that is called

If a question catches you off guard,answer it quickly and change the subject.

When there are more interviewers than interviewees,the interview is called a board interview.

Empathetic listening,careful paraphrasing,and non-evaluative feedback are particularly necessary communication skills for which kind of interview?

List and define the four methods for organizing interview questions,considering when each should be used.

"I thought we might begin by discussing your resume in terms of your work experiences,interest,and educational background.Then we'll pause and give you an opportunity to ask some questions." This statement might be made by an interviewer in what part of the interview?

Which type question is illustrated by the following example: "What do you consider to be your biggest strength?"

All interviews are organized in much the same way.

Which of the following should be included in the closing phase of an interview?

Communication and Ethics

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Effective Listening

Nonverbal Communication

Anxiety, Technology, and Other Communication Obstacles

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Teams

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Written Communication

Filters

Exam 7: Basic Information for All Types of Interviews

A job interview by telephone could take as long as an hour,but most Skype interviews are much shorter.​

When might telephone or skype interviews be used and what are some guidelines for participating in these kinds of interviews?​

Identify five tips from your text on how to answer questions effectively during an interview and explain why these are helpful.​

"Which area of operations do you feel deserves increased attention this year: Fire supervision,fire prevention,or emergency medical services?" This is an example of which type of question?​

What kind of question are you using when you ask someone "How long have you been in this field of work?"

Questions following the hourglass sequence​

Explain verbal and nonverbal probes and briefly explain how each can be used successfully in an interview,giving an example of each.​

You are an interviewer and have the feeling tha the candidate is trying to hid something.What should you do?

What are the three steps of the opening phase of an interview and why is each step an important part of this phase?​

When the interview involves conflict and its resolution,that is called​

If a question catches you off guard,answer it quickly and change the subject.

When there are more interviewers than interviewees,the interview is called a board interview.​

Empathetic listening,careful paraphrasing,and non-evaluative feedback are particularly necessary communication skills for which kind of interview?​

List and define the four methods for organizing interview questions,considering when each should be used.​

"I thought we might begin by discussing your resume in terms of your work experiences,interest,and educational background.Then we'll pause and give you an opportunity to ask some questions." This statement might be made by an interviewer in what part of the interview?

Which type question is illustrated by the following example: "What do you consider to be your biggest strength?"​

All interviews are organized in much the same way.​

Which of the following should be included in the closing phase of an interview?​

Communication and Ethics

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Effective Listening

Nonverbal Communication

Anxiety, Technology, and Other Communication Obstacles

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Teams

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Written Communication

Filters

A job interview by telephone could take as long as an hour,but most Skype interviews are much shorter.

When might telephone or skype interviews be used and what are some guidelines for participating in these kinds of interviews?

Identify five tips from your text on how to answer questions effectively during an interview and explain why these are helpful.

"Which area of operations do you feel deserves increased attention this year: Fire supervision,fire prevention,or emergency medical services?" This is an example of which type of question?

Questions following the hourglass sequence

Explain verbal and nonverbal probes and briefly explain how each can be used successfully in an interview,giving an example of each.

What are the three steps of the opening phase of an interview and why is each step an important part of this phase?

When the interview involves conflict and its resolution,that is called

When there are more interviewers than interviewees,the interview is called a board interview.

Empathetic listening,careful paraphrasing,and non-evaluative feedback are particularly necessary communication skills for which kind of interview?

List and define the four methods for organizing interview questions,considering when each should be used.

Which type question is illustrated by the following example: "What do you consider to be your biggest strength?"

All interviews are organized in much the same way.

Which of the following should be included in the closing phase of an interview?