Exam 4: Effective Listening

Distinguish among the main barriers to good listening and identify which of these barriers cause you the most problems.Share that barrier here and describe how it has been a challenge for you.

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(Essay)

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Question 1

Correct Answer:

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Barriers include: Physical barriers,personal barriers,Gender barriers,age and generational barriers,Semantic barriers and technology barriers.Answers will vary on how this barrier has been a problem.

Isolated facts by themselves are hard to remember.

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(True/False)

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Question 2

Correct Answer:

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True

Describe the millennial customer.How has technology influenced these customers?

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Question 3

Correct Answer:

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Recently,the customer has changed radically,along with technological changes.Millennial customers grew up with handheld digitally bundled communication and want a seamless and simple user interface.They regularly use social media and want commercial experiences that they can share on social networks.They are passionate about values,including those of companies,and want to promote equality,with every voice mattering.They are looking for adventure,are guided by word of mouth,and view shopping as both an experience and a necessary transaction.They want to share good and bad product experiences with their peers,and they value collaboration and cooperation.

Which of the following is a possible sign of poor listening?

(Multiple Choice)

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Question 4

Which of the following statements is true of how gender influences listening?

(Multiple Choice)

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Question 5

Which generational group was raised with volunteer work and want their learning and training to have a social capability?

(Multiple Choice)

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Question 6

Walk through each of the stages of listening,and explain a problem that might occur in each stage.How does this help you understand the listening process?

(Essay)

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Question 7

Since people think faster than a speaker can talk,daydreaming can become a problem.Which of the following is recommended to overcome this listening problem?

(Multiple Choice)

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Question 8

To improve your relationship with your coworkers,you should learn to tolerate ambiguity.

(True/False)

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Question 9

Considering gender differences in the workplace,

(Multiple Choice)

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Question 10

You have a hard time paying attention in French class.The professor has bizarre eyebrows that waggle when he talks.This example demonstrates the following poor listening habit:

(Multiple Choice)

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Question 11

The listening stage in which listeners assign meaning to the messages is called the:

(Multiple Choice)

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Question 12

A manager who is always putting out fires might be a poor listener.

(True/False)

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Question 13

The listening stage is one in which listeners select or ignore one or more multiple stimuli is called the:

(Multiple Choice)

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Question 14

Which of the following is not a bad listening habit?

(Multiple Choice)

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Question 15

The text identifies several guidelines for improving listening skills.Name three of these,and then name one of the payoffs of effective listening.

(Essay)

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Question 16

How does listening to managers enable employees to improve their relationships with the managers? What does effective listening between an employee and their manager look like?

(Essay)

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Question 17

Global organizations have useful listening tips,such as:

(Multiple Choice)

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Question 18

One day the boss gives you detailed instructions on a new assignment.Later you realize that you missed part of the information because you had a pounding headache and now you cannot decipher your notes.Which of the following barriers to listening was the problem?

(Multiple Choice)

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Question 19

By listening to her boss,one new employee was promoted to supervisor ahead of others who had been with the company longer.When asked the secret of her success,she suggested all of the following except:

(Multiple Choice)

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Question 20

Showing 1 - 20 of 25

Distinguish among the main barriers to good listening and identify which of these barriers cause you the most problems.Share that barrier here and describe how it has been a challenge for you.

Isolated facts by themselves are hard to remember.

Describe the millennial customer.How has technology influenced these customers?

Which of the following is a possible sign of poor listening?

Which of the following statements is true of how gender influences listening?

Which generational group was raised with volunteer work and want their learning and training to have a social capability?

Walk through each of the stages of listening,and explain a problem that might occur in each stage.How does this help you understand the listening process?

Since people think faster than a speaker can talk,daydreaming can become a problem.Which of the following is recommended to overcome this listening problem?

To improve your relationship with your coworkers,you should learn to tolerate ambiguity.

Considering gender differences in the workplace,

You have a hard time paying attention in French class.The professor has bizarre eyebrows that waggle when he talks.This example demonstrates the following poor listening habit:

The listening stage in which listeners assign meaning to the messages is called the:

A manager who is always putting out fires might be a poor listener.

The listening stage is one in which listeners select or ignore one or more multiple stimuli is called the:

Which of the following is not a bad listening habit?

The text identifies several guidelines for improving listening skills.Name three of these,and then name one of the payoffs of effective listening.

How does listening to managers enable employees to improve their relationships with the managers? What does effective listening between an employee and their manager look like?

Global organizations have useful listening tips,such as:

One day the boss gives you detailed instructions on a new assignment.Later you realize that you missed part of the information because you had a pounding headache and now you cannot decipher your notes.Which of the following barriers to listening was the problem?

By listening to her boss,one new employee was promoted to supervisor ahead of others who had been with the company longer.When asked the secret of her success,she suggested all of the following except:

Communication and Ethics

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Nonverbal Communication

Anxiety, Technology, and Other Communication Obstacles

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Teams

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Written Communication

Filters

Exam 4: Effective Listening

Distinguish among the main barriers to good listening and identify which of these barriers cause you the most problems.Share that barrier here and describe how it has been a challenge for you.​

Isolated facts by themselves are hard to remember.

Describe the millennial customer.How has technology influenced these customers?​

Which of the following is a possible sign of poor listening?

Which of the following statements is true of how gender influences listening?

Which generational group was raised with volunteer work and want their learning and training to have a social capability?​

Walk through each of the stages of listening,and explain a problem that might occur in each stage.How does this help you understand the listening process?​

Since people think faster than a speaker can talk,daydreaming can become a problem.Which of the following is recommended to overcome this listening problem?​

To improve your relationship with your coworkers,you should learn to tolerate ambiguity.

Considering gender differences in the workplace,

You have a hard time paying attention in French class.The professor has bizarre eyebrows that waggle when he talks.This example demonstrates the following poor listening habit:

The listening stage in which listeners assign meaning to the messages is called the:​

A manager who is always putting out fires might be a poor listener.

The listening stage is one in which listeners select or ignore one or more multiple stimuli is called the:​

Which of the following is not a bad listening habit?​

The text identifies several guidelines for improving listening skills.Name three of these,and then name one of the payoffs of effective listening.​

How does listening to managers enable employees to improve their relationships with the managers? What does effective listening between an employee and their manager look like?​

Global organizations have useful listening tips,such as:

One day the boss gives you detailed instructions on a new assignment.Later you realize that you missed part of the information because you had a pounding headache and now you cannot decipher your notes.Which of the following barriers to listening was the problem?

By listening to her boss,one new employee was promoted to supervisor ahead of others who had been with the company longer.When asked the secret of her success,she suggested all of the following except:​

Communication and Ethics

Organizations in the Workplace

Handling Conflict, Cultural Diversity, and Relationships

Nonverbal Communication

Anxiety, Technology, and Other Communication Obstacles

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Teams

Informative Presentations: Plan, Research, Organize, and Deliver

Verbal and Visual Supporting Materials

Persuasive Presentations: Individual or Team

Written Communication

Filters

Distinguish among the main barriers to good listening and identify which of these barriers cause you the most problems.Share that barrier here and describe how it has been a challenge for you.

Describe the millennial customer.How has technology influenced these customers?

Which generational group was raised with volunteer work and want their learning and training to have a social capability?

Walk through each of the stages of listening,and explain a problem that might occur in each stage.How does this help you understand the listening process?

Since people think faster than a speaker can talk,daydreaming can become a problem.Which of the following is recommended to overcome this listening problem?

The listening stage in which listeners assign meaning to the messages is called the:

The listening stage is one in which listeners select or ignore one or more multiple stimuli is called the:

Which of the following is not a bad listening habit?

The text identifies several guidelines for improving listening skills.Name three of these,and then name one of the payoffs of effective listening.

How does listening to managers enable employees to improve their relationships with the managers? What does effective listening between an employee and their manager look like?

By listening to her boss,one new employee was promoted to supervisor ahead of others who had been with the company longer.When asked the secret of her success,she suggested all of the following except: