Question 1

Smooth transitions between sections and links to other documents and sources of information are important

Accepted Answer

A)  whether your report appears in print or online. 
B)  in online reports, but not usually necessary in written ones. 
C)  in any report longer than 2 pages. 
D)  in print reports, but not in those published online. 
A)  whether your report appears in print or online. 
B)  in online reports, but not usually necessary in written ones. 
C)  in any report longer than 2 pages. 
D)  in print reports, but not in those published online.

Question 2

Transitional words and phrases

Accepted Answer

A)  help overcome poor organization. 
B)  are essential to analytical reports but unnecessary in informational reports. 
C)  tie ideas together and show how one thought is related to another. 
D)  do all of the above. 
A)  help overcome poor organization. 
B)  are essential to analytical reports but unnecessary in informational reports. 
C)  tie ideas together and show how one thought is related to another. 
D)  do all of the above.

Question 3

When drafting online content, it is helpful to use the ________ ________ style of organization, in which you cover the most important information briefly at first and then gradually reveal successive layers of detail.

Accepted Answer

The answer of When drafting online content, it is helpful...

Question 4

If your report is intended to prompt others to action, in the close you should specify exactly what should happen next.

Accepted Answer

A) True 
 B)False

Question 5

The close of a report should

Accepted Answer

A)  emphasize the main points of the message. 
B)  bring all action items together and give details about who should do what, when, where, and how. 
C)  summarize reader benefits if the document suggests a change. 
D)  achieve all of the above. 
A)  emphasize the main points of the message. 
B)  bring all action items together and give details about who should do what, when, where, and how. 
C)  summarize reader benefits if the document suggests a change. 
D)  achieve all of the above.

Question 6

In a formal proposal, where does the Work Plan section normally appear, and what information does it contain? Can it be changed later?

Accepted Answer

The Work Plan section normally appears i

Question 7

In a long report, including review sections at the end of every major section block is redundant and distracting.

Accepted Answer

A) True 
 B)False

Question 8

In the ________ of a business report, include only enough detail to support your conclusions and recommendations.

Accepted Answer

The answer of In the ________ of a business report,...

Question 9

The general purpose of any proposal is to get your audience members to change their minds about some important issue.

Accepted Answer

A) True 
 B)False

Question 10

Using templates in preparing reports

Accepted Answer

A)  is costly and time-consuming. 
B)  saves time by providing a format and identifying the specific sections required for the type of report you are writing. 
C)  limits your creativity and makes your report look ordinary. 
D)  is a sign of incompetence. 
A)  is costly and time-consuming. 
B)  saves time by providing a format and identifying the specific sections required for the type of report you are writing. 
C)  limits your creativity and makes your report look ordinary. 
D)  is a sign of incompetence.

Question 11

Which of the following statements has the most formal tone?

Accepted Answer

A)  I think we should buy TramCo. 
B)  In my opinion, we should consider the purchase of TramCo. 
C)  The financial analysis clearly shows that buying TramCo is the best alternative. 
D)  We therefore conclude that acquiring TramCo would (based on information we have gathered) be in our company's best interest. 
A)  I think we should buy TramCo. 
B)  In my opinion, we should consider the purchase of TramCo. 
C)  The financial analysis clearly shows that buying TramCo is the best alternative. 
D)  We therefore conclude that acquiring TramCo would (based on information we have gathered) be in our company's best interest.

Question 12

Providing smooth transitions is necessary only when you're writing a report for audiences from other cultures who have difficulty tying different parts of your presentation together.

Accepted Answer

A) True 
 B)False

Question 13

The close of a proposal should

Accepted Answer

A)  avoid restating why you or your firm are the ones to perform the service in question. 
B)  be extremely low key to avoid your audience thinking you are overconfident. 
C)  make clear that your company is not desperate for business. 
D)  do all of the above. 
A)  avoid restating why you or your firm are the ones to perform the service in question. 
B)  be extremely low key to avoid your audience thinking you are overconfident. 
C)  make clear that your company is not desperate for business. 
D)  do all of the above.

Question 14

A more ________ tone is generally appropriate for longer reports, those dealing with controversial or complex information, and those that will be sent to other parts of the organization or to outsiders.

Accepted Answer

The answer of A more ________ tone is generally appropriate...

Question 15

Reviews can be written in a sentence format or in bulleted lists, but you should never combine the two.

Accepted Answer

A) True 
 B)False

Question 16

The introduction of a solicited proposal

Accepted Answer

A)  need not be as detailed as that of an unsolicited proposal. 
B)  should refer specifically to the RFP that initiated it. 
C)  is expected to be much longer than that of an unsolicited proposal. 
D)  should downplay the magnitude of the problem you're addressing. 
A)  need not be as detailed as that of an unsolicited proposal. 
B)  should refer specifically to the RFP that initiated it. 
C)  is expected to be much longer than that of an unsolicited proposal. 
D)  should downplay the magnitude of the problem you're addressing.

Question 17

A well-run wiki encourages participants to edit and improve each other's work.

Accepted Answer

A) True 
 B)False

Question 18

In the body of a proposal, the section describing the concept, product, or service you have to offer can be called

Accepted Answer

A)  Research Design. 
B)  Issues for Analysis. 
C)  Technical Proposal. 
D)  any of the above. 
A)  Research Design. 
B)  Issues for Analysis. 
C)  Technical Proposal. 
D)  any of the above.

Question 19

The primary value of a wiki stems from

Accepted Answer

A)  its focus on a single, expert perspective. 
B)  its revolutionary technology. 
C)  the collective insight of all its contributors. 
D)  none of the above. 
A)  its focus on a single, expert perspective. 
B)  its revolutionary technology. 
C)  the collective insight of all its contributors. 
D)  none of the above.

Question 20

The body of a proposal on health insurance would be the best place to mention that your staff includes several individuals with MD degrees.

Accepted Answer

A) True 
 B)False

Exam 14: Writing Reports and Proposals

Smooth transitions between sections and links to other documents and sources of information are important

Transitional words and phrases

When drafting online content, it is helpful to use the ________ ________ style of organization, in which you cover the most important information briefly at first and then gradually reveal successive layers of detail.

If your report is intended to prompt others to action, in the close you should specify exactly what should happen next.

The close of a report should

In a formal proposal, where does the Work Plan section normally appear, and what information does it contain? Can it be changed later?

In a long report, including review sections at the end of every major section block is redundant and distracting.

In the ________ of a business report, include only enough detail to support your conclusions and recommendations.

The general purpose of any proposal is to get your audience members to change their minds about some important issue.

Using templates in preparing reports

Which of the following statements has the most formal tone?

Providing smooth transitions is necessary only when you're writing a report for audiences from other cultures who have difficulty tying different parts of your presentation together.

The close of a proposal should

A more ________ tone is generally appropriate for longer reports, those dealing with controversial or complex information, and those that will be sent to other parts of the organization or to outsiders.

Reviews can be written in a sentence format or in bulleted lists, but you should never combine the two.

The introduction of a solicited proposal

A well-run wiki encourages participants to edit and improve each other's work.

In the body of a proposal, the section describing the concept, product, or service you have to offer can be called

The primary value of a wiki stems from

The body of a proposal on health insurance would be the best place to mention that your staff includes several individuals with MD degrees.

Achieving Success Through Effective Business Communication

Mastering Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Completing Reports and Proposals

Developing Oral and Online Presentations

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

When drafting online content, it is helpful to use the style of organization, in which you cover the most important information briefly at first and then gradually reveal successive layers of detail.