Question 1

In a formal proposal, it is unprofessional to point out your company's advantages over its competitors.

Accepted Answer

A) True 
 B)False

Question 2

Using words such as I and we decreases the formality of your report.

Accepted Answer

A) True 
 B)False

Question 3

The introduction or opening of a business report should outline its ________-the factors beyond your control that affect report quality.

Accepted Answer

The answer of The introduction or opening of a business...

Question 4

Effective transitions in business reports

Accepted Answer

A)  are included only between major sections-never within each section. 
B)  may be as long as a paragraph. 
C)  may be as long as a sentence. 
D)  should never be longer than a short phrase. 
A)  are included only between major sections-never within each section. 
B)  may be as long as a paragraph. 
C)  may be as long as a sentence. 
D)  should never be longer than a short phrase.

Question 5

Your report contains a spreadsheet with figures that are updated daily. To ensure currency, you should include the spreadsheet as a(n) ________ file.

Accepted Answer

A)  encrypted 
B)  embedded 
C)  linked 
D)  none of the above 
A)  encrypted 
B)  embedded 
C)  linked 
D)  none of the above

Question 6

The detailed proof needed to support your conclusions and recommendations should appear in the ________ of your report.

Accepted Answer

A)  body 
B)  close 
C)  appendix 
D)  opening 
A)  body 
B)  close 
C)  appendix 
D)  opening

Question 7

Files that are ________ in a report are not connected to their original versions and will not be updated automatically.

Accepted Answer

The answer of Files that are ________ in a report...

Question 8

Communicating with people within your organization usually calls for more formality than one would use in reports for customers or suppliers.

Accepted Answer

A) True 
 B)False

Question 9

When writing business reports for outsiders (such as customers or suppliers), it is best to

Accepted Answer

A)  use a less formal tone than you would for an internal audience. 
B)  include personal references such as "you" and "us." 
C)  use a more formal tone than you would for an internal audience. 
D)  use a great deal of idiomatic language. 
A)  use a less formal tone than you would for an internal audience. 
B)  include personal references such as "you" and "us." 
C)  use a more formal tone than you would for an internal audience. 
D)  use a great deal of idiomatic language.

Question 10

If your proposal involves providing replacement machine parts that your company regularly stocks, it is not necessary in the Work Plan section to describe how you'll accomplish what must be done.

Accepted Answer

A) True 
 B)False

Question 11

In the close of a proposal to install energy-saving light fixtures at a local hospital, it is not necessary to emphasize client benefits if you think they are obvious.

Accepted Answer

A) True 
 B)False

Question 12

Whereas a(n) ________ file in a report requires readers to be online so the file can be updated, a(n) ________ file does not.

Accepted Answer

A)  embedded; linked 
B)  Microsoft Word; pdf 
C)  linked; embedded 
D)  pdf; Microsoft Word 
A)  embedded; linked 
B)  Microsoft Word; pdf 
C)  linked; embedded 
D)  pdf; Microsoft Word

Question 13

The close of a proposal is the right place to discuss any costs associated with your recommendations.

Accepted Answer

A) True 
 B)False

Question 14

The introduction (or opening) of a business report or proposal should always

Accepted Answer

A)  outline your conclusions or recommendations. 
B)  provide a detailed description of your qualifications to write the report. 
C)  indicate why the subject of the report is important. 
D)  list all the sources from which you draw information. 
A)  outline your conclusions or recommendations. 
B)  provide a detailed description of your qualifications to write the report. 
C)  indicate why the subject of the report is important. 
D)  list all the sources from which you draw information.

Question 15

In a business report, what options do you have in terms of defining terms that might be unfamiliar to your audience?

Accepted Answer

You can define these unfamilia

Question 16

When drafting content for online reports, it is helpful to use the inverted pyramid style of organization in which you

Accepted Answer

A)  cover the least important information first and work your way to the main idea. 
B)  walk readers through arguments you don't support, and then explain why. 
C)  make readers believe you are headed in one direction, and reveal your true intentions at the end. 
D)  cover the most important information first and then gradually reveal more detail. 
A)  cover the least important information first and work your way to the main idea. 
B)  walk readers through arguments you don't support, and then explain why. 
C)  make readers believe you are headed in one direction, and reveal your true intentions at the end. 
D)  cover the most important information first and then gradually reveal more detail.

Question 17

What four topics are commonly covered in the introduction to a business proposal? Briefly explain each one.

Accepted Answer

The introduction to a business proposal

Question 18

In what forms can previews and reviews be written in a business report?

Accepted Answer

Previews and reviews can be wr

Question 19

List three ways to increase the formality of business reports.

Accepted Answer

To make a report more formal, use the im

Question 20

Which of the following would be the most effective preview in a formal report?

Accepted Answer

A)  Okay, now for the important part. 
B)  First, let me begin by introducing our team. 
C)  Our sales in the eastern region have plummeted but we think we know the cause and it is definitely not our fault. 
D)  The next section discusses the advantages of Internet advertising, something that can make or break your company. 
A)  Okay, now for the important part. 
B)  First, let me begin by introducing our team. 
C)  Our sales in the eastern region have plummeted but we think we know the cause and it is definitely not our fault. 
D)  The next section discusses the advantages of Internet advertising, something that can make or break your company.

Exam 14: Writing Reports and Proposals

In a formal proposal, it is unprofessional to point out your company's advantages over its competitors.

Using words such as I and we decreases the formality of your report.

The introduction or opening of a business report should outline its ________-the factors beyond your control that affect report quality.

Effective transitions in business reports

Your report contains a spreadsheet with figures that are updated daily. To ensure currency, you should include the spreadsheet as a(n) ________ file.

The detailed proof needed to support your conclusions and recommendations should appear in the ________ of your report.

Files that are ________ in a report are not connected to their original versions and will not be updated automatically.

Communicating with people within your organization usually calls for more formality than one would use in reports for customers or suppliers.

When writing business reports for outsiders (such as customers or suppliers), it is best to

If your proposal involves providing replacement machine parts that your company regularly stocks, it is not necessary in the Work Plan section to describe how you'll accomplish what must be done.

In the close of a proposal to install energy-saving light fixtures at a local hospital, it is not necessary to emphasize client benefits if you think they are obvious.

Whereas a(n) ________ file in a report requires readers to be online so the file can be updated, a(n) ________ file does not.

The close of a proposal is the right place to discuss any costs associated with your recommendations.

The introduction (or opening) of a business report or proposal should always

In a business report, what options do you have in terms of defining terms that might be unfamiliar to your audience?

When drafting content for online reports, it is helpful to use the inverted pyramid style of organization in which you

What four topics are commonly covered in the introduction to a business proposal? Briefly explain each one.

In what forms can previews and reviews be written in a business report?

List three ways to increase the formality of business reports.

Which of the following would be the most effective preview in a formal report?

Achieving Success Through Effective Business Communication

Mastering Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Completing Reports and Proposals

Developing Oral and Online Presentations

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

Whereas a(n) file in a report requires readers to be online so the file can be updated, a(n) file does not.