Question 1

A file that is ________ to a report will get updated automatically when you or someone else updates the file.

Accepted Answer

The answer of A file that is ________ to a...

Question 2

"Delimitations" refer to

Accepted Answer

A)  market conditions that allow a company to adopt your proposal. 
B)  the scope of your proposal. 
C)  employee restraints that have recently been lifted. 
D)  harsh realities that may prevent your audience from adopting your proposal. 
A)  market conditions that allow a company to adopt your proposal. 
B)  the scope of your proposal. 
C)  employee restraints that have recently been lifted. 
D)  harsh realities that may prevent your audience from adopting your proposal.

Question 3

Which of the following is not an element normally included in the introduction of a proposal?

Accepted Answer

A)  The scope of the report 
B)  Background/statement of the problem or opportunity 
C)  Proposed solution to the problem 
D)  Statement of qualifications 
A)  The scope of the report 
B)  Background/statement of the problem or opportunity 
C)  Proposed solution to the problem 
D)  Statement of qualifications

Question 4

Combining conclusions and recommendations under one heading is not acceptable in business reports.

Accepted Answer

A) True 
 B)False

Question 5

Briefly explain the primary difference between linking and embedding files in business reports.

Accepted Answer

These are both strategies for combining

Question 6

In formal proposals, the close should be the longest section.

Accepted Answer

A) True 
 B)False

Question 7

What does it mean to "package your proposal attractively"? Why is it important to do so?

Accepted Answer

This phrase refers to making sure your p

Question 8

A public health expert is writing a report on lead hazards for a widespread audience. Any terms in the report that are unfamiliar to her audience should be defined in the

Accepted Answer

A)  explanatory notes. 
B)  introduction. 
C)  body. 
D)  any of the above. 
A)  explanatory notes. 
B)  introduction. 
C)  body. 
D)  any of the above.

Question 9

The body of a proposal often includes a statement of ________ in which you describe your organization's experience, personnel, and facilities-all in relation to reader needs.

Accepted Answer

The answer of The body of a proposal often includes...

Question 10

Generally speaking, an effective proposal can

Accepted Answer

A)  be as vague as possible. 
B)  follow the AIDA model. 
C)  follow the plan for good-news messages. 
D)  avoid the "you" attitude. 
A)  be as vague as possible. 
B)  follow the AIDA model. 
C)  follow the plan for good-news messages. 
D)  avoid the "you" attitude.

Question 11

In the close of a report intended to prompt sales personnel to meet specific goals, you should

Accepted Answer

A)  provide hints on what the audience should do so you don't sound like you're giving orders. 
B)  imply that they will be fired if the goals are not achieved. 
C)  instruct your audience to contact you about what they should do next. 
D)  make sure your readers understand exactly what's expected of them and when it's expected. 
A)  provide hints on what the audience should do so you don't sound like you're giving orders. 
B)  imply that they will be fired if the goals are not achieved. 
C)  instruct your audience to contact you about what they should do next. 
D)  make sure your readers understand exactly what's expected of them and when it's expected.

Question 12

In the introduction to a report on how to establish a paperless office, explaining the historical conditions or factors that led up to the report

Accepted Answer

A)  diminishes your credibility by wasting readers' time. 
B)  enables readers to understand how the opportunity developed. 
C)  is necessary only in very formal reports. 
D)  is unnecessary in internal reports. 
A)  diminishes your credibility by wasting readers' time. 
B)  enables readers to understand how the opportunity developed. 
C)  is necessary only in very formal reports. 
D)  is unnecessary in internal reports.

Question 13

The ________ of a wiki is a "safe," nonpublished section where team members can practice editing and writing.

Accepted Answer

The answer of The ________ of a wiki is a...

Question 14

When it comes to formal proposals, it is impossible to oversell your message.

Accepted Answer

A) True 
 B)False

Question 15

Rewrite the following sentence in a more formal tone, appropriate for a business report: "I don't think changing our mileage reimbursement policy would make things any better."

Accepted Answer

"Changing the compan

Question 16

Describing your organization's qualifications in a formal proposal is

Accepted Answer

A)  an essential part of the body. 
B)  a good idea only when your recommendations are controversial. 
C)  appropriate, but only in the introduction. 
D)  considered arrogant and should be avoided. 
A)  an essential part of the body. 
B)  a good idea only when your recommendations are controversial. 
C)  appropriate, but only in the introduction. 
D)  considered arrogant and should be avoided.

Question 17

Briefly explain how to write effective links in online content.

Accepted Answer

When you include links in your material,

Question 18

The writing style for a report should be more formal if

Accepted Answer

A)  the subject is controversial or complex. 
B)  you know your readers reasonably well. 
C)  the report is relatively short. 
D)  your report is internal. 
A)  the subject is controversial or complex. 
B)  you know your readers reasonably well. 
C)  the report is relatively short. 
D)  your report is internal.

Question 19

In an online report, headlines

Accepted Answer

A)  complicate the organization of your report by enabling readers to jump from section to section. 
B)  are considered trendy and should usually be avoided. 
C)  should rarely be used. 
D)  can be used to provide links to other sections of the report and other websites. 
A)  complicate the organization of your report by enabling readers to jump from section to section. 
B)  are considered trendy and should usually be avoided. 
C)  should rarely be used. 
D)  can be used to provide links to other sections of the report and other websites.

Question 20

When writing content to post on the web, keep in mind that readers can be ________ of online content.

Accepted Answer

A)  respectful 
B)  skeptical 
C)  receptive 
D)  none of the above 
A)  respectful 
B)  skeptical 
C)  receptive 
D)  none of the above

Exam 14: Writing Reports and Proposals

A file that is ________ to a report will get updated automatically when you or someone else updates the file.

"Delimitations" refer to

Which of the following is not an element normally included in the introduction of a proposal?

Combining conclusions and recommendations under one heading is not acceptable in business reports.

Briefly explain the primary difference between linking and embedding files in business reports.

In formal proposals, the close should be the longest section.

What does it mean to "package your proposal attractively"? Why is it important to do so?

A public health expert is writing a report on lead hazards for a widespread audience. Any terms in the report that are unfamiliar to her audience should be defined in the

The body of a proposal often includes a statement of ________ in which you describe your organization's experience, personnel, and facilities-all in relation to reader needs.

Generally speaking, an effective proposal can

In the close of a report intended to prompt sales personnel to meet specific goals, you should

In the introduction to a report on how to establish a paperless office, explaining the historical conditions or factors that led up to the report

The ________ of a wiki is a "safe," nonpublished section where team members can practice editing and writing.

When it comes to formal proposals, it is impossible to oversell your message.

Rewrite the following sentence in a more formal tone, appropriate for a business report: "I don't think changing our mileage reimbursement policy would make things any better."

Describing your organization's qualifications in a formal proposal is

Briefly explain how to write effective links in online content.

The writing style for a report should be more formal if

In an online report, headlines

When writing content to post on the web, keep in mind that readers can be ________ of online content.

Achieving Success Through Effective Business Communication

Mastering Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Completing Reports and Proposals

Developing Oral and Online Presentations

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

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