Exam 24: Performance Appraisal

The process by which nurses systematically evaluate the quality of nursing care provided by peers as measured against professional standards is called _____.

A nurse is receiving her annual performance appraisal. To evaluate the nurse's performance, the manager considers feedback about the nurse's performance from the nurse's peers, subordinates, and patients. This type of evaluation is a:

A successful performance review system must be: (Select all that apply.)

The nurse manager is evaluating Brandon, an emergency department (ED) nurse. The manager obtains input about Brandon's performance from another nurse in the ED, the ED physician, a patient-care assistant, and Brandon himself. The type of performance evaluation the nurse manager utilizes is:

Carrie, the manager of the pediatric floor, is being evaluated by her director. Carrie set goals last year such as increasing patient satisfaction on her unit by 20% and decreasing staff turnover by 10%. Carrie's performance appraisal today is based on how well she achieved those goals. This type of performance appraisal measures:

Karen is a nurse manager who conducts performance appraisals by observing each nurse for a day and basing the evaluation on that day's performance. This type of bias is known as:

The term _____ refers to the inaccuracy in the measurement in favor of or against a person or group, typically in a way that is unfair.