Exam 13: Managing Human Resources

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Nonmonetary compensation includes all of the following except __________.

(Multiple Choice)
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Compensation and benefits practices are shaped by numerous laws and regulations.

(True/False)
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Typically, strategic goals are established first, followed by __________.

(Multiple Choice)
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GE's CEO, Jeffry Immelt, is trying to shift the mind-set of employees to encourage greater innovation. He's doing it by changing many of the company's HR practices.Among the changes he has made are:

(Multiple Choice)
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McDonald's and Siemens have built their own company "universities" as a part of a long-term strategy to develop their employees.

(True/False)
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According to one study, approximately 25 percent of the companies that had trimmed their workforces were rehiring people the next year-either for their former jobs or for new permanent jobs.

(True/False)
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Managers who meet directly with their subordinates to discuss the employees' appraisal results are more likely to improve their performance as managers.

(True/False)
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Discuss the relationship of the Equal Employment Opportunity Commission (EEOC) and Title VII of the Civil Rights Act.

(Essay)
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To plan for their future workforce, HP uses a six-step process. All of the following are steps in the process except:

(Multiple Choice)
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The minimum wage rate is specified in which law?

(Multiple Choice)
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When HP changed its strategy to move into the digital entertainment market, they also had to consider whether they would need different types of employees.

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When Cirque du Soleil hires employees around the world, it must __________.

(Multiple Choice)
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What can organizations do to help managers be more accurate when conducting performance appraisals?

(Short Answer)
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Explain how managers use performance information to improve employee job performance.

(Essay)
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At Trader Joe's, the company offers a casual and friendly culture. Additionally, the company generally pays _________ percent more than the industry average.

(Multiple Choice)
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Wages and salaries make up approximately __________ of the cost of employing a worker.

(Multiple Choice)
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Identify and discuss three important laws and government regulations that affect how organizations manage their human resources.

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Explain the process that organizations use to recruit and select new hires.

(Essay)
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In some organizations, staffing activities are centralized in the human resources department, and professional HR staff members do the recruiting and hiring. In less centralized organizations, however, line managers often have some responsibility for staffing activities.

(True/False)
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The leadership competencies identified by Colgate includes all of the following except __________.

(Multiple Choice)
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