Exam 13: Managing Human Resources

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Mitchell Ward owns and operates a local accounting firm. Most of the employees he hires are similar to him in age, culture, ethnicity, and religious affiliation. As a human resources professional, you might suggest that __________.

(Multiple Choice)
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The _________ specifies a minimum wage and required payment for overtime work by covered employees.

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To plan for future workforce needs, HP uses a six-step process. The first step in this process is to focus on operational issues.

(True/False)
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At Smucker's, throughout training, employees learn about different approaches they can use to address the ethical dilemmas they face at work. These approaches include all of the following except:

(Multiple Choice)
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The widespread outsourcing of banking, telecommunications, and financial services to companies such as Progeon in India has stimulated a demand for language training.

(True/False)
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Unlike benefits, which differ according to the job a person holds, fulltime employees in an organization generally all receive the same indirect compensation.

(True/False)
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After a general orientation program, Ritz-Carlton provides __________.

(Multiple Choice)
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