Question 1

For emphasis,one should place an idea in an independent clause; for de-emphasis,place an idea in a dependent clause.

Accepted Answer

A) True 
 B)False

Question 2

All sentences in a business message should be of approximately the same length.

Accepted Answer

A) True 
 B)False

Question 3

Providing for coherence means

Accepted Answer

A) using writing techniques that provide conciseness. 
B) using various techniques to link ideas together. 
C) varying the length of sentences and paragraphs. 
D) selecting words that indicate the communicator's wide vocabulary. 
A) using writing techniques that provide conciseness. 
B) using various techniques to link ideas together. 
C) varying the length of sentences and paragraphs. 
D) selecting words that indicate the communicator's wide vocabulary.

Question 4

Which of the following is NOT a technique for linking sentences?

Accepted Answer

A) Repeat a word used in a preceding sentence. 
B) Use a pronoun representing a noun from the preceding sentence. 
C) Use the passive voice. 
D) Use connecting words. 
A) Repeat a word used in a preceding sentence. 
B) Use a pronoun representing a noun from the preceding sentence. 
C) Use the passive voice. 
D) Use connecting words.

Question 5

Passive voice is used in the following sentence: "The stockholders read the annual report."

Accepted Answer

A) True 
 B)False

Question 6

List and briefly explain five visual enhancements a writer can use to draw attention to important information.

Accepted Answer

Visual enhancements that draw attention

Question 7

Which of the following statements is FALSE concerning sentence and paragraph length in business writing?

Accepted Answer

A) A two-word sentence is acceptable, as is a 60-word sentence, as long as the message is clear. 
B) While compound sentences should be used along with simple sentences, complex sentences should be avoided in business writing. 
C) The first and last paragraphs are typically shorter than other paragraphs. 
D) Paragraphs in business letters, memos, and e-mail messages are typically shorter than paragraphs in business reports. 
A) A two-word sentence is acceptable, as is a 60-word sentence, as long as the message is clear. 
B) While compound sentences should be used along with simple sentences, complex sentences should be avoided in business writing. 
C) The first and last paragraphs are typically shorter than other paragraphs. 
D) Paragraphs in business letters, memos, and e-mail messages are typically shorter than paragraphs in business reports.

Question 8

Discuss why the effective business communicator should vary sentence and paragraph length.

Accepted Answer

Readers usually prefer shorter,average-l

Question 9

An effective writer should try to write at the exact grade level of the receiver.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is the most effective report heading?

Accepted Answer

A) Quarterly Sales 
B) 4th Quarter Sales 
C) 4th Quarter Sales Exceed Predictions 
D) Sales 
A) Quarterly Sales 
B) 4th Quarter Sales 
C) 4th Quarter Sales Exceed Predictions 
D) Sales

Question 11

Business writers normally use active voice more frequently than passive voice because active voice conveys ideas more vividly.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements is true concerning the use of a computer's spell check,thesaurus,and grammar check?

Accepted Answer

A) Spell check identifies all miskeyed words. 
B) A thesaurus is useful when the writer does not know the precise meanings of the suggested words. 
C) Spell check identifies words used incorrectly. 
D) Grammar check may not detect all writing errors. 
A) Spell check identifies all miskeyed words. 
B) A thesaurus is useful when the writer does not know the precise meanings of the suggested words. 
C) Spell check identifies words used incorrectly. 
D) Grammar check may not detect all writing errors.

Question 13

Proofreading by reading a document aloud while another person verifies the copy is

Accepted Answer

A) recommended for every business document. 
B) recommended for extremely important documents. 
C) recommended only when time permits. 
D) not recommended because it takes up two people's time. 
A) recommended for every business document. 
B) recommended for extremely important documents. 
C) recommended only when time permits. 
D) not recommended because it takes up two people's time.

Question 14

Which of the following is FALSE concerning readability level?

Accepted Answer

A) A readability level of 10 means that a person would need to be able to read at the tenth-grade level to understand the material. 
B) The two factors that affect the readability level are the number of words in the passage and the complexity of the sentences. 
C) Many word processing programs calculate readability measures automatically. 
D) The writer should use feedback on readability level to revise appropriately. 
A) A readability level of 10 means that a person would need to be able to read at the tenth-grade level to understand the material. 
B) The two factors that affect the readability level are the number of words in the passage and the complexity of the sentences. 
C) Many word processing programs calculate readability measures automatically. 
D) The writer should use feedback on readability level to revise appropriately.

Question 15

Talking headings recap the information presented in the preceding paragraph.

Accepted Answer

A) True 
 B)False

Question 16

Which is the BEST technique for emphasizing to stockholders the reasons for revenue increases?

Accepted Answer

A) Place each reason in a separate paragraph. 
B) Place each reason in a short, separate line preceded by a bullet. 
C) Place all reasons in the first paragraph. 
D) Place all reasons in the final paragraph. 
A) Place each reason in a separate paragraph. 
B) Place each reason in a short, separate line preceded by a bullet. 
C) Place all reasons in the first paragraph. 
D) Place all reasons in the final paragraph.

Question 17

Email Request to Employees
Revise the following paragraph from an email message to employees.Focus on use of voice,appropriate sentence length,and word selection to make the passage effective.
With the approach of the end of this fiscal year,it has been recommended by our accountant that the monies allocated in the budget to capital equipment be used as soon as is expedient.Therefore,as has been our practice in the past,we are requesting that each of you compile a comprehensive detailed list outlining your requests for new equipment which you may have put on the back burner,so to speak.It would be appreciated if you could provide this information to me by the first of next week so that I can begin to process all orders prior to the expiration of the fiscal year.It is anticipated that a multitude of requests will be simultaneously submitted by departmental heads; it is highly probable that requests for equipment will be processed in the order received and delayed requests may not be funded.I sincerely appreciate your cooperation in our efforts to upgrade some of our capital equipment.

Accepted Answer

The solution should be reflect active vo

Question 18

"The training session was worthwhile; it was worthwhile because employees learned to do the task correctly." is an example of which of the following techniques used for emphasis?

Accepted Answer

A) Position 
B) Repetition 
C) Words that label 
D) Passive voice 
A) Position 
B) Repetition 
C) Words that label 
D) Passive voice

Question 19

To emphasize a word or an idea,position it first or last in a sentence,clause,paragraph,or document.

Accepted Answer

A) True 
 B)False

Question 20

A collaborative work group that uses electronic bulletin boards for discussing ideas can decrease the amount of time spent in teams meetings.

Accepted Answer

A) True 
 B)False

For emphasis,one should place an idea in an independent clause; for de-emphasis,place an idea in a dependent clause.

All sentences in a business message should be of approximately the same length.

Providing for coherence means

Which of the following is NOT a technique for linking sentences?

Passive voice is used in the following sentence: "The stockholders read the annual report."

List and briefly explain five visual enhancements a writer can use to draw attention to important information.

Which of the following statements is FALSE concerning sentence and paragraph length in business writing?

Discuss why the effective business communicator should vary sentence and paragraph length.

An effective writer should try to write at the exact grade level of the receiver.

Which of the following is the most effective report heading?

Business writers normally use active voice more frequently than passive voice because active voice conveys ideas more vividly.

Which of the following statements is true concerning the use of a computer's spell check,thesaurus,and grammar check?

Proofreading by reading a document aloud while another person verifies the copy is

Which of the following is FALSE concerning readability level?

Talking headings recap the information presented in the preceding paragraph.

Which is the BEST technique for emphasizing to stockholders the reasons for revenue increases?

"The training session was worthwhile; it was worthwhile because employees learned to do the task correctly." is an example of which of the following techniques used for emphasis?

To emphasize a word or an idea,position it first or last in a sentence,clause,paragraph,or document.

A collaborative work group that uses electronic bulletin boards for discussing ideas can decrease the amount of time spent in teams meetings.

Establishing a Framework for Business Communication

Focusing on Interpersonal and Group Communication

Planning Spoken and Written Messages

Communicating Electronically

Delivering Good and Neutral News Messages

Delivering Bad-News Messages

Delivering Persuasive Messages

Understanding the Report Process and Research Methods

Managing Data and Using Graphics

Organizing and Preparing Reports and Proposals

Designing and Delivering Business Presentations

Preparing Résumés and Application Letters

Interviewing for a Job and Preparing Employment Messages

Document Format and Layout Guide

Referencing Styles

Language Review and Exercises

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Exam 4: Preparing Spoken and Written Messages

For emphasis,one should place an idea in an independent clause; for de-emphasis,place an idea in a dependent clause.

All sentences in a business message should be of approximately the same length.

Providing for coherence means

Which of the following is NOT a technique for linking sentences?

Passive voice is used in the following sentence: "The stockholders read the annual report."

List and briefly explain five visual enhancements a writer can use to draw attention to important information.

Which of the following statements is FALSE concerning sentence and paragraph length in business writing?

Discuss why the effective business communicator should vary sentence and paragraph length.

An effective writer should try to write at the exact grade level of the receiver.

Which of the following is the most effective report heading?

Business writers normally use active voice more frequently than passive voice because active voice conveys ideas more vividly.

Which of the following statements is true concerning the use of a computer's spell check,thesaurus,and grammar check?

Proofreading by reading a document aloud while another person verifies the copy is

Which of the following is FALSE concerning readability level?

Talking headings recap the information presented in the preceding paragraph.

Which is the BEST technique for emphasizing to stockholders the reasons for revenue increases?

"The training session was worthwhile; it was worthwhile because employees learned to do the task correctly." is an example of which of the following techniques used for emphasis?

To emphasize a word or an idea,position it first or last in a sentence,clause,paragraph,or document.

A collaborative work group that uses electronic bulletin boards for discussing ideas can decrease the amount of time spent in teams meetings.

Establishing a Framework for Business Communication

Focusing on Interpersonal and Group Communication

Planning Spoken and Written Messages

Communicating Electronically

Delivering Good and Neutral News Messages

Delivering Bad-News Messages

Delivering Persuasive Messages

Understanding the Report Process and Research Methods

Managing Data and Using Graphics

Organizing and Preparing Reports and Proposals

Designing and Delivering Business Presentations

Preparing Résumés and Application Letters

Interviewing for a Job and Preparing Employment Messages

Document Format and Layout Guide

Referencing Styles

Language Review and Exercises

Extension Course Posttest

Extension Course Pretest

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