Exam 9: Understanding the Report Process and Research Methods
Exam 1: Establishing a Framework for Business Communication75 Questions
Exam 2: Focusing on Interpersonal and Group Communication67 Questions
Exam 3: Planning Spoken and Written Messages76 Questions
Exam 4: Preparing Spoken and Written Messages74 Questions
Exam 5: Communicating Electronically70 Questions
Exam 6: Delivering Good and Neutral News Messages73 Questions
Exam 7: Delivering Bad-News Messages66 Questions
Exam 8: Delivering Persuasive Messages78 Questions
Exam 9: Understanding the Report Process and Research Methods76 Questions
Exam 10: Managing Data and Using Graphics64 Questions
Exam 11: Organizing and Preparing Reports and Proposals61 Questions
Exam 12: Designing and Delivering Business Presentations79 Questions
Exam 13: Preparing Résumés and Application Letters65 Questions
Exam 14: Interviewing for a Job and Preparing Employment Messages61 Questions
Exam 15: Document Format and Layout Guide54 Questions
Exam 16: Referencing Styles20 Questions
Exam 17: Language Review and Exercises49 Questions
Exam 18: Extension Course Posttest100 Questions
Exam 19: Extension Course Pretest100 Questions
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Which research method would be best for determining whether employees in Acme Company's computer assembly produce more under Theory X or more under Theory Y management style?
(Multiple Choice)
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A customer service representative who regularly tracks the type of customer complaints made through the company's 800 number is conducting experimental research.
(True/False)
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Which type of primary research requires no direct involvement with human subjects?
(Multiple Choice)
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Which method of research would be best for researching whether distance learning or traditional classroom instruction is more effective for your company's employees?
(Multiple Choice)
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The main function of vertical reports is to contribute to management control.
(True/False)
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The results of product research conducted within a particular cultural setting
(Multiple Choice)
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Which of the following would be considered a recommendation?
(Multiple Choice)
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Conducting a pilot test of a survey instrument involving a small group of the population can
(Multiple Choice)
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Documentation of the work of others accomplishes all but which of the following?
(Multiple Choice)
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Reliability refers to the degree to which data measures what it is intended to measure.
(True/False)
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Reports that examine the buying habits of a group of teenagers at three-month intervals are examples of a longitudinal study.
(True/False)
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Briefly discuss four reasons for exercising caution in using information gathered from Internet sources.
(Essay)
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Which of the following does NOT apply to designing a questionnaire?
(Multiple Choice)
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Which of the following procedures is NOT recommended when conducting an electronic search?
(Multiple Choice)
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Which of the following statements is MOST accurate concerning information overload?
(Multiple Choice)
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Including an even number of choices on a rating scale is advisable to eliminate the tendency of some groups to choose the noncommittal mid-point on the range.
(True/False)
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A consumer researcher who observes the buying habits of people at a clearance warehouse is using which of the following methods for collecting data?
(Multiple Choice)
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Limitations refer to boundaries imposed outside the control of the researcher,such as time limit and budget.
(True/False)
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If you wanted to research the Internet for articles on outsourcing to India,which of the following key phrases would result in the narrowest search?
(Multiple Choice)
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What problems are caused by information overload,and how are some companies dealing with it?
(Essay)
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