Exam 15: Organizational Control in a Complex Business Environment

Rebecca Jones is making a change to some of the behaviors, activities, and aspects of her organization in order to bring performance into line with standards. This step of the control process is called

Match each term with the correct statement below. -the difference between the assets and liabilities

Which of the following is a form of control in an organization?

__________ refers to the probability that the object or process being controlled will consistently behave in an acceptable manner.

Match each term with the correct statement below. -Troublesome areas are targeted.

The two financial statements that provide much of the information to calculate the ratios that are used to assess an organization's financial health are the balance sheet and the income statement.

What is meant by "timeliness in feedback reporting? Give some examples (other than those in the book) of different degrees of "timeliness that would be needed in different situations.

Match each term with the correct statement below. -indicators of the firm's ability to handle long-term debt

An income statement is a summary of an organization's financial position at a given point it time, showing assets, liabilities, and owner's equity.

Which of the following was NOT identified by the text as being a factor in selecting either the bureaucratic or organic control style?

Match each term with the correct statement below. -focuses on discovering undesirable output and implementing corrective action

Are bureaucratic controls or organic controls best for most organizations? Explain your answer.

Which of the following is likely to be the most effective control standard?

Organic control is often called clan control.

To be effective in detecting and correcting unacceptable performance, a control system must satisfy all of the following criteria except which one?

Computer monitoring is a form of undercover surveillance.

Owner's equity ratios are indicators of a firm's ability to handle long-term debt.

Jack Baker is concentrating his control efforts on monitoring ongoing activities to ensure that the transformation process is functioning properly. Jack is concentrating on which type of control?

__________ ratios indicate a firm's ability to handle long-term debt.

The type of control that focuses on detecting undesirable material, financial, or human resources that serve as inputs to the transformation process is referred to as