Question 1

Match each term with the correct statement below.
-debts payable over a long time span

Accepted Answer

A)  balance sheet 
B)  assets 
C)  current assets 
D)  fixed assets 
E)  liabilities
F) current liabilities
G) long-term liabilities
H) owners equity
I) income statement
J) liquidity ratios
K) profitability ratios
L) debt ratios 
A)  balance sheet 
B)  assets 
C)  current assets 
D)  fixed assets 
E)  liabilities
F) current liabilities
G) long-term liabilities
H) owners equity
I) income statement
J) liquidity ratios
K) profitability ratios
L) debt ratios

Question 2

At Applied Materials, Inc., the managers routinely compare actual performance with performance standards and choose to either (1) take no corrective action, or (2) take corrective action based on the importance of the discrepancy. This is the final step in the process of

Accepted Answer

A)  disposition. 
B)  directing. 
C)  organizing. 
D)  planning. 
E)  control. 
A)  disposition. 
B)  directing. 
C)  organizing. 
D)  planning. 
E)  control.

Question 3

A summary of an organization's financial performance over a given time interval, showing revenues, expenses, and bottom-line profit or loss is called a/an

Accepted Answer

A)  debt ratio. 
B)  cash flow. 
C)  cash flow statement. 
D)  balance sheet. 
E)  income statement. 
A)  debt ratio. 
B)  cash flow. 
C)  cash flow statement. 
D)  balance sheet. 
E)  income statement.

Question 4

If an organization has a good plan and good leadership to carry out the plan, why is control necessary? Are there risks involved with de-emphasizing or eliminating organizational control?

Accepted Answer

The purpose of control is to "monitor"
o

Question 5

After comparing actual performance with standards, we can choose to either (1) take no corrective action, or (2) take corrective action.

Accepted Answer

A) True 
 B)False

Question 6

A university requires new applicants to have a high school GPA of 2.5 or better in order to be accepted because that university has found that high school GPA predicts success in university classes. This is an example of which type of control?

Accepted Answer

A)  bread-even 
B)  concurrent 
C)  feedback 
D)  non-validated 
E)  feedforward 
A)  bread-even 
B)  concurrent 
C)  feedback 
D)  non-validated 
E)  feedforward

Question 7

Indicators of the relative effectiveness, or profitability, of the organization are called profitability ratios.

Accepted Answer

A) True 
 B)False

Question 8

Most organizations use only one control system.

Accepted Answer

A) True 
 B)False

Question 9

Feedback control focuses on the transformation process to ensure that it is functioning properly.

Accepted Answer

A) True 
 B)False

Question 10

What is the primary advantage of quantitative performance standards?

Accepted Answer

A)  They are cheaper to administer than other standards. 
B)  They are easy to compare with actual performance. 
C)  They are highly subjective. 
D)  They are easier to agree on than other standards. 
E)  They typically do not involve numbers. 
A)  They are cheaper to administer than other standards. 
B)  They are easy to compare with actual performance. 
C)  They are highly subjective. 
D)  They are easier to agree on than other standards. 
E)  They typically do not involve numbers.

Question 11

Which form of control focuses on the output phase of the throughput process?

Accepted Answer

A)  feedforward control 
B)  concurrent control 
C)  input control 
D)  subsequent control 
E)  feedback control 
A)  feedforward control 
B)  concurrent control 
C)  input control 
D)  subsequent control 
E)  feedback control

Question 12

Which of the following is a poorly articulated standard of performance?

Accepted Answer

A)  Customer complaints should be low. 
B)  Customer complaints should be at least 10 percent lower than last year. 
C)  There should not be more than twenty customer complaints per month. 
D)  There should not be more than 240 customer complaints per year. 
E)  Customer complaints should be addressed in writing within three business days of the receipt of the complaint. 
A)  Customer complaints should be low. 
B)  Customer complaints should be at least 10 percent lower than last year. 
C)  There should not be more than twenty customer complaints per month. 
D)  There should not be more than 240 customer complaints per year. 
E)  Customer complaints should be addressed in writing within three business days of the receipt of the complaint.

Question 13

Match each term with the correct statement below.
-debts that must be paid in the near future

Accepted Answer

A)  balance sheet 
B)  assets 
C)  current assets 
D)  fixed assets 
E)  liabilities
F) current liabilities
G) long-term liabilities
H) owners equity
I) income statement
J) liquidity ratios
K) profitability ratios
L) debt ratios 
A)  balance sheet 
B)  assets 
C)  current assets 
D)  fixed assets 
E)  liabilities
F) current liabilities
G) long-term liabilities
H) owners equity
I) income statement
J) liquidity ratios
K) profitability ratios
L) debt ratios

Question 14

The first two steps of the control process provide managers with the information needed to make comparisons between actual performance and standards. These two steps are

Accepted Answer

A)  measuring actual performance and developing organizational structure. 
B)  developing organizational structure and responding to deviations. 
C)  responding to deviations and comparing performance to standards. 
D)  setting standards for performance and measuring actual performance. 
E)  setting standards for performance and responding to deviations. 
A)  measuring actual performance and developing organizational structure. 
B)  developing organizational structure and responding to deviations. 
C)  responding to deviations and comparing performance to standards. 
D)  setting standards for performance and measuring actual performance. 
E)  setting standards for performance and responding to deviations.

Question 15

Lucy Mills, a production engineer at AMEX Semiconductor, is concerned with the time lags that occur between observation, reporting, instituting, and return of deviations within her system. Lucy is concerned with

Accepted Answer

A)  the amount of variety in the control system. 
B)  the ability to anticipate problems. 
C)  the sensitivity of the measuring device. 
D)  the number of control systems already in place. 
E)  the composition of the feedback reports. 
A)  the amount of variety in the control system. 
B)  the ability to anticipate problems. 
C)  the sensitivity of the measuring device. 
D)  the number of control systems already in place. 
E)  the composition of the feedback reports.

Question 16

Each November, the top management team of Oracle Corporation sets the standards of performance against which the company's activities will be compared during the coming year. Setting standards of performance is the first step in the process of

Accepted Answer

A)  management. 
B)  controlling. 
C)  leading. 
D)  organizing. 
E)  planning. 
A)  management. 
B)  controlling. 
C)  leading. 
D)  organizing. 
E)  planning.

Question 17

__________ focuses on the transformation process to ensure that it is functioning properly.

Accepted Answer

A)  Concurrent control 
B)  Safeguarding control 
C)  Cross-functional control 
D)  Feedback control 
E)  Feedforward control 
A)  Concurrent control 
B)  Safeguarding control 
C)  Cross-functional control 
D)  Feedback control 
E)  Feedforward control

Question 18

Jerry Langley, the CEO of Minnesota Metals, is attempting to establish a process of control for his company. Mr. Langley should begin the process by

Accepted Answer

A)  setting performance standards. 
B)  measuring actual performance. 
C)  developing organizational structure. 
D)  comparing performance to standards. 
E)  responding to deviations. 
A)  setting performance standards. 
B)  measuring actual performance. 
C)  developing organizational structure. 
D)  comparing performance to standards. 
E)  responding to deviations.

Question 19

Bureaucratic control relies heavily on formal quantitative tools such as budgets or financial reports.

Accepted Answer

A) True 
 B)False

Question 20

Match each term with the correct statement below.
-summary of an organization's financial position at a given point in time, showing assets, liabilities, and owner's equity

Accepted Answer

A)  balance sheet 
B)  assets 
C)  current assets 
D)  fixed assets 
E)  liabilities
F) current liabilities
G) long-term liabilities
H) owners equity
I) income statement
J) liquidity ratios
K) profitability ratios
L) debt ratios 
A)  balance sheet 
B)  assets 
C)  current assets 
D)  fixed assets 
E)  liabilities
F) current liabilities
G) long-term liabilities
H) owners equity
I) income statement
J) liquidity ratios
K) profitability ratios
L) debt ratios

Match each term with the correct statement below. -debts payable over a long time span

At Applied Materials, Inc., the managers routinely compare actual performance with performance standards and choose to either (1) take no corrective action, or (2) take corrective action based on the importance of the discrepancy. This is the final step in the process of

A summary of an organization's financial performance over a given time interval, showing revenues, expenses, and bottom-line profit or loss is called a/an

If an organization has a good plan and good leadership to carry out the plan, why is control necessary? Are there risks involved with de-emphasizing or eliminating organizational control?

After comparing actual performance with standards, we can choose to either (1) take no corrective action, or (2) take corrective action.

A university requires new applicants to have a high school GPA of 2.5 or better in order to be accepted because that university has found that high school GPA predicts success in university classes. This is an example of which type of control?

Indicators of the relative effectiveness, or profitability, of the organization are called profitability ratios.

Most organizations use only one control system.

Feedback control focuses on the transformation process to ensure that it is functioning properly.

What is the primary advantage of quantitative performance standards?

Which form of control focuses on the output phase of the throughput process?

Which of the following is a poorly articulated standard of performance?

Match each term with the correct statement below. -debts that must be paid in the near future

The first two steps of the control process provide managers with the information needed to make comparisons between actual performance and standards. These two steps are

Lucy Mills, a production engineer at AMEX Semiconductor, is concerned with the time lags that occur between observation, reporting, instituting, and return of deviations within her system. Lucy is concerned with

Each November, the top management team of Oracle Corporation sets the standards of performance against which the company's activities will be compared during the coming year. Setting standards of performance is the first step in the process of

__________ focuses on the transformation process to ensure that it is functioning properly.

Jerry Langley, the CEO of Minnesota Metals, is attempting to establish a process of control for his company. Mr. Langley should begin the process by

Bureaucratic control relies heavily on formal quantitative tools such as budgets or financial reports.

Match each term with the correct statement below. -summary of an organization's financial position at a given point in time, showing assets, liabilities, and owner's equity

Management and Managers

Evolution of Management Thought

Social Responsibility and Ethics

Strategic Management and Planning in a Global Environment

Planning in the Contemporary Organization

Managerial Decision Making

Organizing for Effectiveness and Efficiency

Organizational Design

Strategic Human Resource Management

Organizational Culture and Change

Communicating Effectively Within Diverse Organizations

Leading in a Dynamic Environment

Exploring Individual Differences and Team Dynamics

Motivating Organizational Members

Productivity and Quality in Operations

Information Technology and Control

Filters

Exam 15: Organizational Control in a Complex Business Environment

Match each term with the correct statement below. -debts payable over a long time span

At Applied Materials, Inc., the managers routinely compare actual performance with performance standards and choose to either (1) take no corrective action, or (2) take corrective action based on the importance of the discrepancy. This is the final step in the process of

A summary of an organization's financial performance over a given time interval, showing revenues, expenses, and bottom-line profit or loss is called a/an

If an organization has a good plan and good leadership to carry out the plan, why is control necessary? Are there risks involved with de-emphasizing or eliminating organizational control?

After comparing actual performance with standards, we can choose to either (1) take no corrective action, or (2) take corrective action.

A university requires new applicants to have a high school GPA of 2.5 or better in order to be accepted because that university has found that high school GPA predicts success in university classes. This is an example of which type of control?

Indicators of the relative effectiveness, or profitability, of the organization are called profitability ratios.

Most organizations use only one control system.

Feedback control focuses on the transformation process to ensure that it is functioning properly.

What is the primary advantage of quantitative performance standards?

Which form of control focuses on the output phase of the throughput process?

Which of the following is a poorly articulated standard of performance?

Match each term with the correct statement below. -debts that must be paid in the near future

The first two steps of the control process provide managers with the information needed to make comparisons between actual performance and standards. These two steps are

Lucy Mills, a production engineer at AMEX Semiconductor, is concerned with the time lags that occur between observation, reporting, instituting, and return of deviations within her system. Lucy is concerned with

Each November, the top management team of Oracle Corporation sets the standards of performance against which the company's activities will be compared during the coming year. Setting standards of performance is the first step in the process of

__________ focuses on the transformation process to ensure that it is functioning properly.

Jerry Langley, the CEO of Minnesota Metals, is attempting to establish a process of control for his company. Mr. Langley should begin the process by

Bureaucratic control relies heavily on formal quantitative tools such as budgets or financial reports.

Match each term with the correct statement below. -summary of an organization's financial position at a given point in time, showing assets, liabilities, and owner's equity

Management and Managers

Evolution of Management Thought

Social Responsibility and Ethics

Strategic Management and Planning in a Global Environment

Planning in the Contemporary Organization

Managerial Decision Making

Organizing for Effectiveness and Efficiency

Organizational Design

Strategic Human Resource Management

Organizational Culture and Change

Communicating Effectively Within Diverse Organizations

Leading in a Dynamic Environment

Exploring Individual Differences and Team Dynamics

Motivating Organizational Members

Productivity and Quality in Operations

Information Technology and Control

Filters