Exam 11: Communicating Effectively Within Diverse Organizations

Match each term with the correct statement below. -the tangible forms of coded symbols that are intended to give a particular meaning to data

While attending training sessions at her company's headquarters in New York, Amy heard a rumor that the CEO of her company might be replaced. This informal flow of information throughout an organization is called the

Videoconferencing is an umbrella term referring to the technologies that use live video to unite widely dispersed company operations.

When a group of managers gathered for lunch, one remarked that he could no longer take any week-long vacations, because when he returned he routinely had fifty to sixty e-mails from various clients and upper management, and all of them required his immediate attention. The other managers agreed that the volume of e-mail resulted in a major problem for them all. This problem could best be classified as

Match each term with the correct statement below. -pressure in this area may cause individuals to focus on information that helps expedite the decision-making process; feedback may be impaired or absent