Question 1

Goal-setting theory is linked to motivation because:

Accepted Answer

A) It directs attention and effort. 
B) It energizes behaviour. 
C) It induces persistence and prolonged effort. 
D) All of the above. 
A) It directs attention and effort. 
B) It energizes behaviour. 
C) It induces persistence and prolonged effort. 
D) All of the above. D

Question 2

In their model, Hackman and Oldham identify ___ job characteristics that promote positivepsychological states.

Accepted Answer

A) four 
B) eight 
C) five 
D) seven 
A) four 
B) eight 
C) five 
D) seven C

Question 3

____ theory states that individual needs can be represented on a hierarchy.

Accepted Answer

A) Maslow's 
B) McClelland's 
C) FIRO 
D) ERG 
A) Maslow's 
B) McClelland's 
C) FIRO 
D) ERG A

Question 4

Improving motivation of employees is best served by:

Accepted Answer

A) Applying theory that is well known. 
B) Applying theory that has a sound scientific underpinning. 
C) Treating everyone in the same way. 
D) Choosing any theory in the chapter and applying it. 
A) Applying theory that is well known. 
B) Applying theory that has a sound scientific underpinning. 
C) Treating everyone in the same way. 
D) Choosing any theory in the chapter and applying it.

Question 5

"The extent to which a job allows people to complete a whole, identifiable piece of work, theoutcome of which they can perceive" is the definition of which job characteristic?

Accepted Answer

A) Skill variety 
B) Task significance 
C) Task identity 
D) Skill significance 
A) Skill variety 
B) Task significance 
C) Task identity 
D) Skill significance

Question 6

How many trait-like inner needs are there in McClelland's theory of motivation?

Accepted Answer

A) 1 
B) 5 
C) 6 
D) 3 
A) 1 
B) 5 
C) 6 
D) 3

Question 7

An employee is set a task that is challenging, yet achievable, and is specifically told what isexpected from them. This represents an intervention that draws on:

Accepted Answer

A) Intrinsic motivation theory 
B) The Pygmalion effect 
C) Goal-setting theory 
D) Need theory 
A) Intrinsic motivation theory 
B) The Pygmalion effect 
C) Goal-setting theory 
D) Need theory

Question 8

Which of the following are potential reactions to injustice in the workplace?

Accepted Answer

A) Exit 
B) Voice 
C) Loyalty 
D) All of the above 
A) Exit 
B) Voice 
C) Loyalty 
D) All of the above

Question 9

In this chapter which of the following are stated as a strategy to motivate people at work?

Accepted Answer

A) Give people feedback. 
B) Give orders. 
C) Set general goals. 
D) Make rewards difficult to attain. 
A) Give people feedback. 
B) Give orders. 
C) Set general goals. 
D) Make rewards difficult to attain.

Question 10

Empirical studies have shown the goal-setting-performance relationship to be moderated by:

Accepted Answer

A) The person who sets the goal. 
B) Task complexity. 
C) Timescale. 
D) The person who is set the goal. 
A) The person who sets the goal. 
B) Task complexity. 
C) Timescale. 
D) The person who is set the goal.

Question 11

A recent representation of the findings of research on goal-setting is called:

Accepted Answer

A) The learning and development cycle 
B) The problem-solving cycle 
C) The high performance cycle 
D) The continual performance cycle 
A) The learning and development cycle 
B) The problem-solving cycle 
C) The high performance cycle 
D) The continual performance cycle

Question 12

Which of the following hypothesizes that a standard set of features should be built into jobs inorder to make them rewarding and motivating?

Accepted Answer

A) Job characteristics model 
B) ERG theory 
C) Expectancy theory 
D) Equity theory 
A) Job characteristics model 
B) ERG theory 
C) Expectancy theory 
D) Equity theory

Question 13

According to Herzberg's theory, ____ is an example of a motivator.

Accepted Answer

A) growth 
B) pay 
C) promotion 
D) conditions 
A) growth 
B) pay 
C) promotion 
D) conditions

Question 14

The need to develop close and meaningful interpersonal relationships, is the definition of whichneed in McClelland's theory?

Accepted Answer

A) Need for Affiliation 
B) Need for Social 
C) Need for Acceptance 
D) Need for Friends 
A) Need for Affiliation 
B) Need for Social 
C) Need for Acceptance 
D) Need for Friends

Question 15

____ is an example from Alderfer's ERG theory.

Accepted Answer

A) Social needs 
B) Growth needs 
C) Esteem needs 
D) Reward needs 
A) Social needs 
B) Growth needs 
C) Esteem needs 
D) Reward needs

Question 16

In expectancy theory, the factor that represents the value that people attach to certain outcomes is:

Accepted Answer

A) Valence 
B) Instrumentality 
C) Expectancy 
D) None of the above 
A) Valence 
B) Instrumentality 
C) Expectancy 
D) None of the above

Question 17

In expectancy theory "The perceived probability that effective performance will result in thedesired outcome" is a definition of which factor?

Accepted Answer

A) Valence 
B) Instrumentality 
C) Expectancy 
D) Effort 
A) Valence 
B) Instrumentality 
C) Expectancy 
D) Effort

Question 18

Motivation can be defined as "the processes that account for an individual's intensity, ______, and_______ of effort toward attaining a goal".

Accepted Answer

A) emotion and direction 
B) direction and persistence 
C) persistence and quality 
D) reward and direction 
A) emotion and direction 
B) direction and persistence 
C) persistence and quality 
D) reward and direction

Question 19

Hygiene factors in Herzberg's theory:

Accepted Answer

A) Cause dissatisfaction 
B) Cause an increase in job performance 
C) Cause satisfaction 
D) Have few consequences 
A) Cause dissatisfaction 
B) Cause an increase in job performance 
C) Cause satisfaction 
D) Have few consequences

Question 20

An employee strives to meet certain performance benchmarks, avoiding activities or strategies inwhich they might be seen as unsuccessful. Which type of goal orientation have they adopted?

Accepted Answer

A) Performance goal orientation 
B) Self-actualization goal orientation 
C) Learning goal orientation 
D) Social goal orientation 
A) Performance goal orientation 
B) Self-actualization goal orientation 
C) Learning goal orientation 
D) Social goal orientation

Goal-setting theory is linked to motivation because:

In their model, Hackman and Oldham identify ___ job characteristics that promote positivepsychological states.

____ theory states that individual needs can be represented on a hierarchy.

Improving motivation of employees is best served by:

"The extent to which a job allows people to complete a whole, identifiable piece of work, theoutcome of which they can perceive" is the definition of which job characteristic?

How many trait-like inner needs are there in McClelland's theory of motivation?

An employee is set a task that is challenging, yet achievable, and is specifically told what isexpected from them. This represents an intervention that draws on:

Which of the following are potential reactions to injustice in the workplace?

In this chapter which of the following are stated as a strategy to motivate people at work?

Empirical studies have shown the goal-setting-performance relationship to be moderated by:

A recent representation of the findings of research on goal-setting is called:

Which of the following hypothesizes that a standard set of features should be built into jobs inorder to make them rewarding and motivating?

According to Herzberg's theory, ____ is an example of a motivator.

The need to develop close and meaningful interpersonal relationships, is the definition of whichneed in McClelland's theory?

____ is an example from Alderfer's ERG theory.

In expectancy theory, the factor that represents the value that people attach to certain outcomes is:

In expectancy theory "The perceived probability that effective performance will result in thedesired outcome" is a definition of which factor?

Motivation can be defined as "the processes that account for an individual's intensity, , and_ of effort toward attaining a goal".

Hygiene factors in Herzberg's theory:

An employee strives to meet certain performance benchmarks, avoiding activities or strategies inwhich they might be seen as unsuccessful. Which type of goal orientation have they adopted?

Introduction

Individual Differences at Work

Attitudes and Behaviour in Organizations

Recruitment and Selection

Learning, Training and Development

Performance Management

Careers and Career Management

Safety, Stress and Health at Work

Organizations: Strategy and Structure

Leadership in Organizations

Teams and Teamwork

Organizational Culture, Climate and Change

Filters

Exam 4: Motivation at Work

Goal-setting theory is linked to motivation because:

In their model, Hackman and Oldham identify ___ job characteristics that promote positivepsychological states.

____ theory states that individual needs can be represented on a hierarchy.

Improving motivation of employees is best served by:

"The extent to which a job allows people to complete a whole, identifiable piece of work, theoutcome of which they can perceive" is the definition of which job characteristic?

How many trait-like inner needs are there in McClelland's theory of motivation?

An employee is set a task that is challenging, yet achievable, and is specifically told what isexpected from them. This represents an intervention that draws on:

Which of the following are potential reactions to injustice in the workplace?

In this chapter which of the following are stated as a strategy to motivate people at work?

Empirical studies have shown the goal-setting-performance relationship to be moderated by:

A recent representation of the findings of research on goal-setting is called:

Which of the following hypothesizes that a standard set of features should be built into jobs inorder to make them rewarding and motivating?

According to Herzberg's theory, ____ is an example of a motivator.

The need to develop close and meaningful interpersonal relationships, is the definition of whichneed in McClelland's theory?

____ is an example from Alderfer's ERG theory.

In expectancy theory, the factor that represents the value that people attach to certain outcomes is:

In expectancy theory "The perceived probability that effective performance will result in thedesired outcome" is a definition of which factor?

Motivation can be defined as "the processes that account for an individual's intensity, ______, and_______ of effort toward attaining a goal".

Hygiene factors in Herzberg's theory:

An employee strives to meet certain performance benchmarks, avoiding activities or strategies inwhich they might be seen as unsuccessful. Which type of goal orientation have they adopted?

Introduction

Individual Differences at Work

Attitudes and Behaviour in Organizations

Recruitment and Selection

Learning, Training and Development

Performance Management

Careers and Career Management

Safety, Stress and Health at Work

Organizations: Strategy and Structure

Leadership in Organizations

Teams and Teamwork

Organizational Culture, Climate and Change

Filters

Motivation can be defined as "the processes that account for an individual's intensity, , and_ of effort toward attaining a goal".