Exam 18: Leading Teams

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A(n) __________ is composed of employees from about the same hierarchical level, but from different areas of expertise.

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cross-functional team

Nancy is a project manager for a book publisher. She works with members of the marketing, printing, shipping, and accounting departments. The type of team she belongs to is likely a(n):

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C

The compromising style of handling conflict reflects a high degree of cooperativeness and a low degree of assertiveness.

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Which of the following increases team cohesiveness?

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Self-managed teams are:

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A team __________ is an informal standard of conduct that is shared by team members and guides their behavior.

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During the norming stage of team development, individual personalities emerge causing conflict and disagreements.

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A(n) __________ is a group made up of geographically or organizationally dispersed members who are linked primarily through advanced information and telecommunications technologies.

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A task force is a type of __________ team.

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__________ refers to the ability of teams to bring greater knowledge and skills to job tasks and enhance the potential of the organization to respond to new threats or opportunities in the environment.

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Members of __________ teams are geographically or organizationally dispersed, rarely meet face to face, and interact to accomplish their work primarily using advanced information and telecommunications technologies.

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Self-managed teams typically consist of 5 to 20 multiskilled workers who rotate jobs to produce an entire product or service or at least one complete aspect or portion of a product or service.

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__________ is the stage of team development during which members prepare for the team's disbanding.

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Discuss the determinants of team cohesiveness and its consequences.

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Task conflict refers to interpersonal incompatibility that creates tension and personal animosity among people.

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A free rider refers to a team member who attains benefits from team membership but does not actively participate in and contribute to the team's work.

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A common dysfunction of teams is to be results oriented.

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__________ is the stage of team development in which individual personalities emerge, along with resulting conflicts.

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The avoiding style of handling conflict reflects a __________degree of assertiveness and a __________degree of cooperativeness.

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A __________ team is composed of employees from about the same hierarchical level, but from different areas of expertise.

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