Exam 16: Motivating Employees

Donovan Zorn Donovan Zorn is a successful manager for one of the subsidiaries at Eagles Unlimited. He is responsible for 232 workers and has a span of control of eight lower-level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories. -The hygiene factors, or dissatisfiers, that Donovan can influence include all of the following except:

A high need for power often is associated with successful attainment of top levels in the organizational hierarchy.

Allowing employees to choose how they complete a task is an example of providing employees with which element of empowerment?

Sally enjoys her job as a teacher, not because of the pay or benefits, but because she feels good about shaping the minds of tomorrow's leaders. Sally is motivated by:

The delegation of power and authority to subordinates in an organization is referred to as:

The __________ is the idea that failure to meet a higher-order need may trigger a regression to an already fulfilled lower-order need.

List the three needs proposed by Clayton Alderfer.

One of your fellow team members at work is continually disrupting the team's work with jokes and general horseplay. You hope that by ignoring him he will stop this senseless behavior. You are attempting to use which reinforcement tool?

Denise has a desire to influence others, be responsible for them, and have authority over them. It can be described as:

The __________ involves determining whether putting effort into a task will lead to high performance.

Which of the following refers to the degree to which an employee performs a total job with a recognizable beginning and ending?

List the four content theories discussed in your text.

Gain sharing rewards employees with part ownership of the organization based on achieving performance goals.

Briefly describe social learning theory.

Briefly describe Maslow's hierarchy of needs theory.

__________ is the application of motivational theories to the structure of work for improving productivity and satisfaction.

While __________ can lead to greater task efficiencies, it is not typically effective as a motivational technique.

Punishment in organizations is often criticized because it fails to indicate the correct behavior.

Extinction is the withholding of a positive reward.

Expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals.