Exam 2: The Evolution of Management Thinking

After decades of being a manager, Jeffrey has learned that an organizational structure that is effective for one company is likely to be ineffective for a different company. This knowledge reflects which current management perspective?

__________ means looking not just at discrete parts of an organizational situation, but also at the continually changing interactions among the parts.

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behaviors, needs, and attitudes in the workplace, as well as social interactions and group processes.

A social group within an organization is part of the:

The Hawthorne studies led to the early conclusion that positive human relations can lead to significantly higher performance.

Which of the following is considered to be a social media program?

Briefly describe what happened in the Hawthorne studies, and explain the results and conclusions of these studies.

Britney Marr The opportunity to gain a foothold in the snack cracker industry had just been found. Britney Marr, an account executive manager for Baked Wheat Industries, had developed an interest in wheat crackers two months ago when one of her newly hired account execs, Amy Bender, had convinced her about the high margins and promising future associated with that market. Marr had always believed that if you do your homework in hiring the best people, then it only makes sense to listen to their recommendations and implement their suggestions. Marr had given her approval to Bender to explore opportunities to move into this promising new market. This morning, Bender had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel Good salesman had shared sensitive information about Jackson at a cocktail party. Bender had already established a good relationship with Feel Good buyers, and so she recognized this as an opportunity to expand her market into wheat crackers. -The contingency view recommends:

The human relations movement initially espoused a dairy farm view of management, meaning that contented cows give more milk, and satisfied workers will produce more work.

The human resources perspective of management combines motivation theories with:

Discuss the contributions and criticisms of Taylor's scientific management.

A(n) __________ is a set of interrelated parts that function as a whole to achieve a common purpose.

A social group within an organization is part of the informal organization.

The term "quants" refers to financial managers and others who base their decisions on complex quantitative analysis, under the assumption that using advanced mathematics and sophisticated computer technology can accurately predict how the market works.

Which of the following management perspectives occurred first?

Standardization of work and wage incentives are characteristics of:

All of the following are characteristics of Weberian bureaucracy except:

The most recent subfield of the quantitative perspective is __________, which is often reflected in management information systems designed to provide relevant information to managers in a timely and cost-efficient manner.

Matrix Dress Designs operates using the concept of empowerment, where employees act independently and with management facilitating rather than controlling workers. These qualities represent which management approach?

Chester Bernard felt that __________ could help a poorly managed organization.