Exam 1: The World of Innovative Management

The ability to motivate others is considered a technical management skill.

In the spokesperson role, a manager forwards information to other organization members.

According to Mintzberg, which of the following is an interpersonal role?

__________ involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

__________ are directly responsible for the production of goods and services.

The most important responsibilities for __________ managers include communicating a shared vision for the organization and shaping corporate culture.

To perform effectively, all managers must possess conceptual, human, and technical skills, although the degree of each skill that is required at different levels of an organization may vary.

List five of Mintzberg's 10 managerial roles.

Gail Griffith, manager of the finance division, distributes relevant information every day to all her employees enabling them to make quality decisions. Gail is performing which of the following roles?

List the three management skills necessary to perform effectively in organizations.

Which of the following is most important at lower organizational levels?

Donna Hyde is the head of the finance department at Muumuu Manufacturing, Inc. Her level in the management hierarchy is that of a(n):

__________ skills include the understanding of and proficiency in the performance of specific tasks.

According to the text, what are the skills used by managers when performing the four functions of management?

To meet the needs of the organization, all managers carry out the three major categories of roles. They are __________, __________, and __________ roles.

What is the role of the liaison?

Efficiency can be defined as the amount of resources used to produce a product or service.

The __________ role pertains to decisions how to assign people, time, equipment, money, and other resources to attain desired outcomes.

Regina, owner and operator of a small restaurant, believes that her most important task as a manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which aspect of what managers do?

Managers in small businesses tend to emphasize roles different from those of managers in large corporations.