Question 1

Companies that successfully innovate usually have all of the following characteristics except:

Accepted Answer

A)  people in research and marketing actively work with customers to understand their needs and develop solutions. 
B)  technical specialists are aware of recent developments and make effective use of new technology. 
C)  a shared new product process that is advocated and supported by top management cuts across organizational functions and units. 
D)  members from key departments work separately in the development of the new product or service. 
E)  each project is guided by a core cross-functional team from beginning to end. 
A)  people in research and marketing actively work with customers to understand their needs and develop solutions. 
B)  technical specialists are aware of recent developments and make effective use of new technology. 
C)  a shared new product process that is advocated and supported by top management cuts across organizational functions and units. 
D)  members from key departments work separately in the development of the new product or service. 
E)  each project is guided by a core cross-functional team from beginning to end. D

Question 2

Which of the following is the stage of organization development in which individuals experiment with new behavior and learn new skills to be used in the workplace?

Accepted Answer

A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping 
A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping D

Question 3

During which stage of organization development does a change agent implement a specific plan for training managers and employees?

Accepted Answer

A)  Unfreezing 
B)  Changing 
C)  Freezing 
D)  Refreezing 
E)  Diagnosis 
A)  Unfreezing 
B)  Changing 
C)  Freezing 
D)  Refreezing 
E)  Diagnosis B

Question 4

A closed innovation approach generates ideas in-house and sees them through production, marketing, and distribution. Write a short essay that contrasts this approach with "open innovation," including two detailed examples that illustrate your answer.

Accepted Answer

Open innovation means extending the sear

Question 5

__________ is defined as the adoption of a new idea or behavior by an organization.

Accepted Answer

Organizati

Question 6

In the first stage of organization development, unfreezing, people throughout the organization are made aware of problems and the need for change.

Accepted Answer

A) True 
 B)False

Question 7

Creative organizations:

Accepted Answer

A)  are characterized by an unusually high number of routine jobs. 
B)  are loosely structured. 
C)  have little ambiguity. 
D)  have a short time horizon. 
E)  use a centralized decision-making approach. 
A)  are characterized by an unusually high number of routine jobs. 
B)  are loosely structured. 
C)  have little ambiguity. 
D)  have a short time horizon. 
E)  use a centralized decision-making approach.

Question 8

Which of the following are the three critical innovation strategies for changing products and technologies?

Accepted Answer

A)  Exploration, cooperation, and innovation roles 
B)  Cooperation, innovation roles, and analysis 
C)  Exploration, cooperation, and discovery 
D)  Exploration, creativity, and implementation 
E)  Cooperation, collaboration, and innovation roles 
A)  Exploration, cooperation, and innovation roles 
B)  Cooperation, innovation roles, and analysis 
C)  Exploration, cooperation, and discovery 
D)  Exploration, creativity, and implementation 
E)  Cooperation, collaboration, and innovation roles

Question 9

Explain the horizontal linkage model.

Accepted Answer

Using a horizontal linkage model means t

Question 10

Left-Right Industries employs a diverse set of individuals with strong personalities. Unfortunately, this means that there is a great deal of interpersonal disagreement among employees. What organizational tool would work best in this circumstance to manage conflict?

Accepted Answer

A)  Organization development 
B)  A skunkworks 
C)  Small-group intervention 
D)  Downsizing 
E)  None of these 
A)  Organization development 
B)  A skunkworks 
C)  Small-group intervention 
D)  Downsizing 
E)  None of these

Question 11

Which of the following is not an innovation role?

Accepted Answer

A)  Idea champion 
B)  New-venture team 
C)  New-venture fund 
D)  Skunkworks 
E)  Idea incubator 
A)  Idea champion 
B)  New-venture team 
C)  New-venture fund 
D)  Skunkworks 
E)  Idea incubator

Question 12

The three distinct stages for achieving behavioral and attitudinal change with organization development are planning, changing, and stabilizing.

Accepted Answer

A) True 
 B)False

Question 13

Cooltown University recently invited members of its social network group to enter a contest on YouTube to design the best video promoting the university. This is an example of what innovative approach?

Accepted Answer

A)  Social group innovation 
B)  Network innovation 
C)  Techsourcing 
D)  Crowdsourcing 
E)  Insourcing 
A)  Social group innovation 
B)  Network innovation 
C)  Techsourcing 
D)  Crowdsourcing 
E)  Insourcing

Question 14

Coercion is a more formal means of achieving cooperation.

Accepted Answer

A) True 
 B)False

Question 15

Restraining forces are the problems or opportunities that provide motivation for change within the organization.

Accepted Answer

A) True 
 B)False

Question 16

The purchase of Instagram by Facebook is an example of:

Accepted Answer

A)  crowdsourcing. 
B)  open innovation. 
C)  innovation by acquisition. 
D)  a new-venture fund. 
E)  a skunkworks. 
A)  crowdsourcing. 
B)  open innovation. 
C)  innovation by acquisition. 
D)  a new-venture fund. 
E)  a skunkworks.

Question 17

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as:

Accepted Answer

A)  exploration. 
B)  cooperation. 
C)  entrepreneurship. 
D)  innovation roles. 
E)  horizontal linkage. 
A)  exploration. 
B)  cooperation. 
C)  entrepreneurship. 
D)  innovation roles. 
E)  horizontal linkage.

Question 18

Which of the following approaches to change implementation should be used when a crisis exists?

Accepted Answer

A)  Communication and education 
B)  Participation 
C)  Coercion 
D)  Top management support 
E)  None of these 
A)  Communication and education 
B)  Participation 
C)  Coercion 
D)  Top management support 
E)  None of these

Question 19

Lack of understanding or trust are common reasons for resistance to change.

Accepted Answer

A) True 
 B)False

Question 20

New-venture teams typically are small, loosely structured, and flexible.

Accepted Answer

A) True 
 B)False

Companies that successfully innovate usually have all of the following characteristics except:

Which of the following is the stage of organization development in which individuals experiment with new behavior and learn new skills to be used in the workplace?

During which stage of organization development does a change agent implement a specific plan for training managers and employees?

A closed innovation approach generates ideas in-house and sees them through production, marketing, and distribution. Write a short essay that contrasts this approach with "open innovation," including two detailed examples that illustrate your answer.

__________ is defined as the adoption of a new idea or behavior by an organization.

In the first stage of organization development, unfreezing, people throughout the organization are made aware of problems and the need for change.

Creative organizations:

Which of the following are the three critical innovation strategies for changing products and technologies?

Explain the horizontal linkage model.

Left-Right Industries employs a diverse set of individuals with strong personalities. Unfortunately, this means that there is a great deal of interpersonal disagreement among employees. What organizational tool would work best in this circumstance to manage conflict?

Which of the following is not an innovation role?

The three distinct stages for achieving behavioral and attitudinal change with organization development are planning, changing, and stabilizing.

Cooltown University recently invited members of its social network group to enter a contest on YouTube to design the best video promoting the university. This is an example of what innovative approach?

Coercion is a more formal means of achieving cooperation.

Restraining forces are the problems or opportunities that provide motivation for change within the organization.

The purchase of Instagram by Facebook is an example of:

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as:

Which of the following approaches to change implementation should be used when a crisis exists?

Lack of understanding or trust are common reasons for resistance to change.

New-venture teams typically are small, loosely structured, and flexible.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 11: Managing Change and Innovation

Companies that successfully innovate usually have all of the following characteristics except:

Which of the following is the stage of organization development in which individuals experiment with new behavior and learn new skills to be used in the workplace?

During which stage of organization development does a change agent implement a specific plan for training managers and employees?

A closed innovation approach generates ideas in-house and sees them through production, marketing, and distribution. Write a short essay that contrasts this approach with "open innovation," including two detailed examples that illustrate your answer.

__________ is defined as the adoption of a new idea or behavior by an organization.

In the first stage of organization development, unfreezing, people throughout the organization are made aware of problems and the need for change.

Creative organizations:

Which of the following are the three critical innovation strategies for changing products and technologies?

Explain the horizontal linkage model.

Left-Right Industries employs a diverse set of individuals with strong personalities. Unfortunately, this means that there is a great deal of interpersonal disagreement among employees. What organizational tool would work best in this circumstance to manage conflict?

Which of the following is not an innovation role?

The three distinct stages for achieving behavioral and attitudinal change with organization development are planning, changing, and stabilizing.

Cooltown University recently invited members of its social network group to enter a contest on YouTube to design the best video promoting the university. This is an example of what innovative approach?

Coercion is a more formal means of achieving cooperation.

Restraining forces are the problems or opportunities that provide motivation for change within the organization.

The purchase of Instagram by Facebook is an example of:

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as:

Which of the following approaches to change implementation should be used when a crisis exists?

Lack of understanding or trust are common reasons for resistance to change.

New-venture teams typically are small, loosely structured, and flexible.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters