Question 1

A culture that accepts only one way of doing things and one set of values and beliefs, produced by ethnocentrism, is known as monoculture.

Accepted Answer

A) True 
 B)False  True

Question 2

__________ means creating a climate in which the potential advantages of diversity for organizational or group preference are maximized, while the potential disadvantages are minimized.

Accepted Answer

Managing diversity

Question 3

Discrimination is the tendency to view people who are different as being deficient.

Accepted Answer

A) True 
 B)False  False

Question 4

Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized, while the potential disadvantages are minimized.

Accepted Answer

A) True 
 B)False

Question 5

List and describe the five forms of sexual harassment.

Accepted Answer

•Generalized. This form involves sexual

Question 6

Which of the following is the most common diversity initiative, according to Fortune 1000 respondents?

Accepted Answer

A)  Community outreach 
B)  Mentor relationships 
C)  Accommodating special needs 
D)  Training and education 
E)  Diversity-focused recruiting 
A)  Community outreach 
B)  Mentor relationships 
C)  Accommodating special needs 
D)  Training and education 
E)  Diversity-focused recruiting

Question 7

Most large organizations have no formal policies against racial and gender discrimination.

Accepted Answer

A) True 
 B)False

Question 8

Briefly explain the concept of a glass ceiling.

Accepted Answer

The glass ceiling is an invisible barrie

Question 9

All companies struggle with diversity issues.

Accepted Answer

A) True 
 B)False

Question 10

Sarah's Sharks
As the marketing director for Sarah's Sharks, Gloria Riviera is particularly well aware of diversity within the firm's clients in the marketplace. As a successful female manager, she is also sensitive to the importance of diversity among employees at Sarah's Sharks.
-Gloria has recognized that valuing diversity is good for her organization for all of the following reasons except:

Accepted Answer

A)  it increases understanding of the marketplace. 
B)  it better uses employee talent. 
C)  it increases the quality of team problem solving. 
D)  it is mandated by ethical responsibility. 
E)  it reduces costs associated with high turnover, absenteeism, and lawsuits. 
A)  it increases understanding of the marketplace. 
B)  it better uses employee talent. 
C)  it increases the quality of team problem solving. 
D)  it is mandated by ethical responsibility. 
E)  it reduces costs associated with high turnover, absenteeism, and lawsuits.

Question 11

An organization that accommodates several subcultures, including employees who would otherwise feel isolated and ignored, refers to pluralism.

Accepted Answer

A) True 
 B)False

Question 12

A(n) __________ is a higher-ranking organizational member who is committed to providing upward mobility and support to a protégé's professional career.

Accepted Answer

The answer of A(n) __________ is a higher-ranking organizational member...

Question 13

Which of the following is not a dividend of workplace diversity?

Accepted Answer

A)  Reduced costs associated with high turnover, absenteeism, and lawsuits 
B)  Increased understanding of the marketplace 
C)  Better use of employee talent 
D)  A narrow breadth of understanding in leadership positions 
E)  Increased quality of team problem solving 
A)  Reduced costs associated with high turnover, absenteeism, and lawsuits 
B)  Increased understanding of the marketplace 
C)  Better use of employee talent 
D)  A narrow breadth of understanding in leadership positions 
E)  Increased quality of team problem solving

Question 14

Matthew is Mandy's supervisor. He promises to fire her if she does not engage in sexual activity with him. This type of sexual harassment would be categorized as:

Accepted Answer

A)  coercion with threat of punishment. 
B)  solicitation with promise of reward. 
C)  appropriate. 
D)  generalized. 
E)  positional authority. 
A)  coercion with threat of punishment. 
B)  solicitation with promise of reward. 
C)  appropriate. 
D)  generalized. 
E)  positional authority.

Question 15

Explain the difference between stereotyping and valuing cultural differences.

Accepted Answer

Stereotyping is based on false assumptio

Question 16

Stephanie is nervous about giving a presentation at the marketing firm where she works. One of her male coworkers told her, "Don't be such a girl, attack that presentation!" Now Stephanie is so concerned about appearing tough that she can barely concentrate on the content of the presentation. Stephanie's anxiety stems from:

Accepted Answer

A)  stereotyping. 
B)  ethnocentrism. 
C)  pluralism. 
D)  the glass ceiling threat. 
E)  the female advantage. 
A)  stereotyping. 
B)  ethnocentrism. 
C)  pluralism. 
D)  the glass ceiling threat. 
E)  the female advantage.

Question 17

All of the following are dimensions of the inclusive model of diversity except:

Accepted Answer

A)  personality. 
B)  lifestyle. 
C)  income. 
D)  military experience. 
E)  sexual orientation. 
A)  personality. 
B)  lifestyle. 
C)  income. 
D)  military experience. 
E)  sexual orientation.

Question 18

Which of the following statements about stereotypes is not true?

Accepted Answer

A)  Stereotypes are a barrier to diversity. 
B)  Stereotypes assume that all members of a group have the same characteristics. 
C)  Stereotypes contain negative connotations. 
D)  Stereotypes view cultural differences as positive or neutral. 
E)  Stereotypes are often based on folklore, media portrayals, and other unreliable sources of information. 
A)  Stereotypes are a barrier to diversity. 
B)  Stereotypes assume that all members of a group have the same characteristics. 
C)  Stereotypes contain negative connotations. 
D)  Stereotypes view cultural differences as positive or neutral. 
E)  Stereotypes are often based on folklore, media portrayals, and other unreliable sources of information.

Question 19

A diverse workforce is better able to anticipate and respond to changing consumer needs.

Accepted Answer

A) True 
 B)False

Question 20

Unfortunately, companies that foster a diverse workforce increase turnover, absenteeism, and the risk of lawsuits.

Accepted Answer

A) True 
 B)False

A culture that accepts only one way of doing things and one set of values and beliefs, produced by ethnocentrism, is known as monoculture.

__________ means creating a climate in which the potential advantages of diversity for organizational or group preference are maximized, while the potential disadvantages are minimized.

Discrimination is the tendency to view people who are different as being deficient.

Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized, while the potential disadvantages are minimized.

List and describe the five forms of sexual harassment.

Which of the following is the most common diversity initiative, according to Fortune 1000 respondents?

Most large organizations have no formal policies against racial and gender discrimination.

Briefly explain the concept of a glass ceiling.

All companies struggle with diversity issues.

An organization that accommodates several subcultures, including employees who would otherwise feel isolated and ignored, refers to pluralism.

A(n) __________ is a higher-ranking organizational member who is committed to providing upward mobility and support to a protégé's professional career.

Which of the following is not a dividend of workplace diversity?

Matthew is Mandy's supervisor. He promises to fire her if she does not engage in sexual activity with him. This type of sexual harassment would be categorized as:

Explain the difference between stereotyping and valuing cultural differences.

All of the following are dimensions of the inclusive model of diversity except:

Which of the following statements about stereotypes is not true?

A diverse workforce is better able to anticipate and respond to changing consumer needs.

Unfortunately, companies that foster a diverse workforce increase turnover, absenteeism, and the risk of lawsuits.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 13: Managing Diversity

A culture that accepts only one way of doing things and one set of values and beliefs, produced by ethnocentrism, is known as monoculture.

__________ means creating a climate in which the potential advantages of diversity for organizational or group preference are maximized, while the potential disadvantages are minimized.

Discrimination is the tendency to view people who are different as being deficient.

Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized, while the potential disadvantages are minimized.

List and describe the five forms of sexual harassment.

Which of the following is the most common diversity initiative, according to Fortune 1000 respondents?

Most large organizations have no formal policies against racial and gender discrimination.

Briefly explain the concept of a glass ceiling.

All companies struggle with diversity issues.

An organization that accommodates several subcultures, including employees who would otherwise feel isolated and ignored, refers to pluralism.

A(n) __________ is a higher-ranking organizational member who is committed to providing upward mobility and support to a protégé's professional career.

Which of the following is not a dividend of workplace diversity?

Matthew is Mandy's supervisor. He promises to fire her if she does not engage in sexual activity with him. This type of sexual harassment would be categorized as:

Explain the difference between stereotyping and valuing cultural differences.

All of the following are dimensions of the inclusive model of diversity except:

Which of the following statements about stereotypes is not true?

A diverse workforce is better able to anticipate and respond to changing consumer needs.

Unfortunately, companies that foster a diverse workforce increase turnover, absenteeism, and the risk of lawsuits.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters