Exam 12: Managing Human Resources

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The majority of organizational learning occurs through formal rather than informal channels.

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__________ is the forecasting of human resource needs and the projected matching of individuals with expected vacancies.

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Human resource planning

Scenario - Gregory Trout Gregory Trout has just received a memo explaining that because of his department's success with the newly developed TemperTool, his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training, and maintaining effective employees. -To select high-potential individuals for management positions, which of the following is the best selection device that Gregory could use?

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__________ means buying an early-stage start-up (and usually shutting it down) in order to obtain the creative talent

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Some companies today are using a type of employment test called a "brain teaser" as part of the selection process, where applicants have to provide answers to questions that require them to solve a problem.

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Employability and personal responsibility are part of the old social contract between employees and employers.

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A recent trend in performance appraisal is called 180-degree feedback, a process that uses multiple raters, including self-rating, to increase awareness of strengths and weaknesses and guide employee development.

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Yuki recently accepted a job offer as a financial analyst for a large consulting company. On his first day at work, Edward, a senior analyst with many years of experience, says to Yuki, "Just watch what I do for a few days. I'll help you learn as you work." Yuki is receiving:

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In the __________ process, employers assess applicants' characteristics in an attempt to determine the "fit" between the job and applicant characteristics.

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__________ is a systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job, as well as the context within which the job is performed.

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Which of the following is the most common type of training?

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Human resource planning refers to the forecasting of human resource needs and the projected matching of individuals with expected vacancies.

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The term __________ refers to the design and application of formal systems in an organization to ensure the effective and efficient use of human talent to accomplish organizational goals.

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What are the top three factors cited by CEOs as contributing to organizational success?

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Vacations, unemployment compensation, and educational reimbursements are all part of a company's __________ package.

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Which of the following federal laws created the Equal Employment Opportunity Commission?

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A(n) __________ is an in-house training and education facility that offers broad-based learning opportunities for employees-and frequently for customers, suppliers, and strategic partners as well-throughout their careers.

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A(n) __________ is an interview in which the candidate meets with several interviewers who take turns asking questions.

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Job evaluation refers to observing and assessing employee performance, recording the assessment, and providing feedback to the employee.

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__________ is the first step in attracting an effective workforce.

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