Question 1

A(n) asks group members express a personal point of view or to share their opinion.

Accepted Answer

A) information giver 
B) orienter 
C) opinion seeker 
D) opinion giver 
A) information giver 
B) orienter 
C) opinion seeker 
D) opinion giver

Question 2

Typically,a person of high status talks less than those of lower status.

Accepted Answer

A) True 
 B)False

Question 3

A leader who offers incentives such as bonuses,promotions,or movie tickets for good performance is making use of what type of power?

Accepted Answer

A) Legitimate power 
B) Coercive power 
C) Reward power 
D) Referent power 
A) Legitimate power 
B) Coercive power 
C) Reward power 
D) Referent power

Question 4

Which of the following describes the difference between a team and a group?

Accepted Answer

A) Teams are more highly structured and organized than groups. 
B) Groups develop clear goals, whereas team goals are usually stated so that they can be measured. 
C) Teams have a designated leader; groups do not. 
D) Group members develop explicit rules for how work should be done. 
A) Teams are more highly structured and organized than groups. 
B) Groups develop clear goals, whereas team goals are usually stated so that they can be measured. 
C) Teams have a designated leader; groups do not. 
D) Group members develop explicit rules for how work should be done.

Question 5

List five different suggestions for enhancing team cohesiveness.

Accepted Answer

To enhance cohesiveness,talk about the g

Question 6

Which of the following lists contains the elements of the definition of small group communication?

Accepted Answer

A) 2 to 20 people, formal leader, face-to-face, exert influence on each other 
B) People who share a common purpose, 2 to 10 people, formal leader, share a common purpose 
C) 3 to 15 people, share a common purpose, feel a sense of belonging, exert influence on each other 
D) 3 to 20 people, share a common purpose, formal leader, feel a sense of belonging 
A) 2 to 20 people, formal leader, face-to-face, exert influence on each other 
B) People who share a common purpose, 2 to 10 people, formal leader, share a common purpose 
C) 3 to 15 people, share a common purpose, feel a sense of belonging, exert influence on each other 
D) 3 to 20 people, share a common purpose, formal leader, feel a sense of belonging

Question 7

A team member who holds an opinion different from the rest of the group is referred to as a .

Accepted Answer

A) dissenter 
B) clique 
C) group deviate 
D) devil's advocate 
A) dissenter 
B) clique 
C) group deviate 
D) devil's advocate

Question 8

The degree of attraction that members of a group feel toward one another and the group is referred to as .

Accepted Answer

A) cohesiveness 
B) reinforcement 
C) friendliness 
D) conflict suppressed 
A) cohesiveness 
B) reinforcement 
C) friendliness 
D) conflict suppressed

Question 9

Brady's previous organization was very strict and professionalism was emphasized.However,he has just joined a new organization and is surprised to see people showing up late to work,wearing blue jeans,and using their blackberries during team meetings.Brady's observations are an example of .

Accepted Answer

A) status 
B) power 
C) roles 
D) norms 
A) status 
B) power 
C) roles 
D) norms

Question 10

According to your textbook,which of the following is NOT a negative effect of email communication found by researchers?

Accepted Answer

A) Email communication hinders group problem solving. 
B) Some forms of communication are best delivered in person. 
C) Harder to reach an agreement over email in a small group. 
D) Loss of emotional information communicated by text only emails. 
A) Email communication hinders group problem solving. 
B) Some forms of communication are best delivered in person. 
C) Harder to reach an agreement over email in a small group. 
D) Loss of emotional information communicated by text only emails.

Question 11

A supervisor or manager is an example of someone who has legitimate power.

Accepted Answer

A) True 
 B)False

Question 12

In the reinforcement phase of team development,a group settles on norms and moves toward consensus or agreement.

Accepted Answer

A) True 
 B)False

Question 13

List and define the three approaches to team communication.

Accepted Answer

-The descriptive approach to team commun

Question 14

Finally,Max's change management team has begun to make decisions.Everyone in the group understands their role,and leadership patterns within the group have been established.Which phase is this group experiencing?

Accepted Answer

A) Conflict phase 
B) Orientation phase 
C) Reinforcement phase 
D) Emergence phase 
A) Conflict phase 
B) Orientation phase 
C) Reinforcement phase 
D) Emergence phase

Question 15

If a person is elected or appointed,they have .

Accepted Answer

A) legitimate power 
B) referent power 
C) expert power 
D) reward power 
A) legitimate power 
B) referent power 
C) expert power 
D) reward power

Question 16

Small groups have 3 to 15 people while teams only have 3 to 10 people.

Accepted Answer

A) True 
 B)False

Question 17

During the conflict phase of team development,primary tension is common.

Accepted Answer

A) True 
 B)False

Question 18

Teamwork decreases the likelihood that we'll remember what we discuss because we're not actively involved in the discussion.

Accepted Answer

A) True 
 B)False

Question 19

The consistent way someone communicates with others in a team is referred to as a(n) .

Accepted Answer

A) task 
B) responsibility 
C) role 
D) assignment 
A) task 
B) responsibility 
C) role 
D) assignment

Question 20

The outcome of a team is solely dependent upon the leader.

Accepted Answer

A) True 
 B)False

A(n) asks group members express a personal point of view or to share their opinion.

Typically,a person of high status talks less than those of lower status.

A leader who offers incentives such as bonuses,promotions,or movie tickets for good performance is making use of what type of power?

Which of the following describes the difference between a team and a group?

List five different suggestions for enhancing team cohesiveness.

Which of the following lists contains the elements of the definition of small group communication?

A team member who holds an opinion different from the rest of the group is referred to as a .

The degree of attraction that members of a group feel toward one another and the group is referred to as .

Brady's previous organization was very strict and professionalism was emphasized.However,he has just joined a new organization and is surprised to see people showing up late to work,wearing blue jeans,and using their blackberries during team meetings.Brady's observations are an example of .

According to your textbook,which of the following is NOT a negative effect of email communication found by researchers?

A supervisor or manager is an example of someone who has legitimate power.

In the reinforcement phase of team development,a group settles on norms and moves toward consensus or agreement.

List and define the three approaches to team communication.

Finally,Max's change management team has begun to make decisions.Everyone in the group understands their role,and leadership patterns within the group have been established.Which phase is this group experiencing?

If a person is elected or appointed,they have .

Small groups have 3 to 15 people while teams only have 3 to 10 people.

During the conflict phase of team development,primary tension is common.

Teamwork decreases the likelihood that we'll remember what we discuss because we're not actively involved in the discussion.

The consistent way someone communicates with others in a team is referred to as a(n) .

The outcome of a team is solely dependent upon the leader.

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters

Exam 9: Collaborating in Teams

A(n) asks group members express a personal point of view or to share their opinion.

Typically,a person of high status talks less than those of lower status.

A leader who offers incentives such as bonuses,promotions,or movie tickets for good performance is making use of what type of power?

Which of the following describes the difference between a team and a group?

List five different suggestions for enhancing team cohesiveness.

Which of the following lists contains the elements of the definition of small group communication?

A team member who holds an opinion different from the rest of the group is referred to as a .

The degree of attraction that members of a group feel toward one another and the group is referred to as .

Brady's previous organization was very strict and professionalism was emphasized.However,he has just joined a new organization and is surprised to see people showing up late to work,wearing blue jeans,and using their blackberries during team meetings.Brady's observations are an example of .

According to your textbook,which of the following is NOT a negative effect of email communication found by researchers?

A supervisor or manager is an example of someone who has legitimate power.

In the reinforcement phase of team development,a group settles on norms and moves toward consensus or agreement.

List and define the three approaches to team communication.

Finally,Max's change management team has begun to make decisions.Everyone in the group understands their role,and leadership patterns within the group have been established.Which phase is this group experiencing?

If a person is elected or appointed,they have .

Small groups have 3 to 15 people while teams only have 3 to 10 people.

During the conflict phase of team development,primary tension is common.

Teamwork decreases the likelihood that we'll remember what we discuss because we're not actively involved in the discussion.

The consistent way someone communicates with others in a team is referred to as a(n) .

The outcome of a team is solely dependent upon the leader.

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters