Question 1

Which of the following is NOT true of adult learners?

Accepted Answer

A) Adult learners prefer to be given information they can use immediately. 
B) Adult learners prefer to be passively involved in the learning process. 
C) Adult learners prefer to know how the information will solve a problem. 
D) Adult learners prefer to receive information that is relevant to their needs. 
A) Adult learners prefer to be given information they can use immediately. 
B) Adult learners prefer to be passively involved in the learning process. 
C) Adult learners prefer to know how the information will solve a problem. 
D) Adult learners prefer to receive information that is relevant to their needs. B

Question 2

Proof consists of both evidence and the conclusions you draw from it.

Accepted Answer

A) True 
 B)False  True

Question 3

Define each of the organizational patterns for persuasive speeches.

Accepted Answer

-Problem-and-solution organization is a strategy for organizing a persuasive speech that works best when a clearly evident problem can be documented and solution or solutions proposed to deal with the problem.
-Cause-and-effect organization is a strategy for identifying a situation and then discussing the resulting effect or presenting a situation and then exploring its causes.
-Refutation is an organizational strategy by which you identify objections to your proposition and then refute those objections with arguments and evidence.
-Motivated sequence is a five-step plan for organizing a persuasive message.

Question 4

Explain the four principles of persuasion that motivate a listener to respond to a persuasive message.

Accepted Answer

-People respond to resolve dissonance -

Question 5

A brief speech saluting a momentous occasion is known as a .

Accepted Answer

A) remark 
B) salute 
C) celebration speech 
D) toast 
A) remark 
B) salute 
C) celebration speech 
D) toast

Question 6

Training is a type of informative speaking,in which a trainer seeks to develop specific in listeners to help them perform a specific more effectively.

Accepted Answer

A) skills; job or task 
B) task; job 
C) knowledge; skill 
D) jobs; skill 
A) skills; job or task 
B) task; job 
C) knowledge; skill 
D) jobs; skill

Question 7

Briefings are long detailed descriptions that argue for specific action.

Accepted Answer

A) True 
 B)False

Question 8

According to Aristotle,the strategy that emphasizes the credibility or ethical character of a speaker is called .

Accepted Answer

A) ethos 
B) pathos 
C) logos 
D) reasoning 
A) ethos 
B) pathos 
C) logos 
D) reasoning

Question 9

It is important to develop training objectives before organizing the training content.

Accepted Answer

A) True 
 B)False

Question 10

After a presentation,a colleague asks Grant about evidence in his speech that seemed questionable. Rather than respond to the question,Grant evades the issue by quickly discussing an irrelevant fact that was presented earlier in his speech.What logical fallacy does this illustrate?

Accepted Answer

A) Causal fallacy 
B) Bandwagon fallacy 
C) Red herring 
D) Non sequitur 
A) Causal fallacy 
B) Bandwagon fallacy 
C) Red herring 
D) Non sequitur

Question 11

During a discussion about the need for a company retirement plan,Sally stated,"Even though we're a small business,we should start a retirement plan for our company.If we don't we could lose our top employees.Our top competitor started a new 401(K)retirement plan for her employees and she's had much less employee turnover." Which reasoning method did Sally use to deliver her message?

Accepted Answer

A) Deductive reasoning 
B) Reasoning by analogy 
C) Causal reasoning 
D) Ethos reasoning 
A) Deductive reasoning 
B) Reasoning by analogy 
C) Causal reasoning 
D) Ethos reasoning

Question 12

List the adult learning strategies to utilize when informing others.

Accepted Answer

Adult learners prefer to be given inform

Question 13

An idea or conclusion that does not logically follow a previous idea or conclusion is referred to as a .

Accepted Answer

A) Causal fallacy 
B) Bandwagon fallacy 
C) Red herring 
D) Non sequitur 
A) Causal fallacy 
B) Bandwagon fallacy 
C) Red herring 
D) Non sequitur

Question 14

To is to change or reinforce a person's attitudes,beliefs,values,or behavior.

Accepted Answer

A) inform 
B) persuade 
C) entertain 
D) inspire 
A) inform 
B) persuade 
C) entertain 
D) inspire

Question 15

When selling a product to a customer,if they ask you a question and you don't know the answer,you should say so and find the answer quickly.

Accepted Answer

A) True 
 B)False

Question 16

Visualization is a step that is included in the organizational pattern.

Accepted Answer

A) problem and solution 
B) cause and effect 
C) refutation 
D) motivated sequence 
A) problem and solution 
B) cause and effect 
C) refutation 
D) motivated sequence

Question 17

A three-part argument that has a major premise,a minor premise,and a conclusion is called a(n) .

Accepted Answer

A) syllogism 
B) inductive reasoning 
C) report 
D) causal fallacy 
A) syllogism 
B) inductive reasoning 
C) report 
D) causal fallacy

Question 18

Credibility is only influenced by what is said and done during the presentation.

Accepted Answer

A) True 
 B)False

Question 19

When you use a refutation strategy,you address the specific concerns and offer solutions to the objections you know you will encounter.

Accepted Answer

A) True 
 B)False

Question 20

In a public relations presentation,the speaker is specifically providing information to public image for the person or organization the speaker is representing.

Accepted Answer

A) create a negative 
B) manipulate a conservative 
C) maintain a neutral 
D) promote a positive 
A) create a negative 
B) manipulate a conservative 
C) maintain a neutral 
D) promote a positive

Which of the following is NOT true of adult learners?

Proof consists of both evidence and the conclusions you draw from it.

Define each of the organizational patterns for persuasive speeches.

Explain the four principles of persuasion that motivate a listener to respond to a persuasive message.

A brief speech saluting a momentous occasion is known as a .

Training is a type of informative speaking,in which a trainer seeks to develop specific in listeners to help them perform a specific more effectively.

Briefings are long detailed descriptions that argue for specific action.

According to Aristotle,the strategy that emphasizes the credibility or ethical character of a speaker is called .

It is important to develop training objectives before organizing the training content.

After a presentation,a colleague asks Grant about evidence in his speech that seemed questionable. Rather than respond to the question,Grant evades the issue by quickly discussing an irrelevant fact that was presented earlier in his speech.What logical fallacy does this illustrate?

List the adult learning strategies to utilize when informing others.

An idea or conclusion that does not logically follow a previous idea or conclusion is referred to as a .

To is to change or reinforce a person's attitudes,beliefs,values,or behavior.

When selling a product to a customer,if they ask you a question and you don't know the answer,you should say so and find the answer quickly.

Visualization is a step that is included in the organizational pattern.

A three-part argument that has a major premise,a minor premise,and a conclusion is called a(n) .

Credibility is only influenced by what is said and done during the presentation.

When you use a refutation strategy,you address the specific concerns and offer solutions to the objections you know you will encounter.

In a public relations presentation,the speaker is specifically providing information to public image for the person or organization the speaker is representing.

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Writing for Business

Managing Time: Managing Information

Filters

Exam 13: Achieving Your Presentation Goals: Informing, Persuading and Relating

Which of the following is NOT true of adult learners?

Proof consists of both evidence and the conclusions you draw from it.

Define each of the organizational patterns for persuasive speeches.

Explain the four principles of persuasion that motivate a listener to respond to a persuasive message.

A brief speech saluting a momentous occasion is known as a .

Training is a type of informative speaking,in which a trainer seeks to develop specific in listeners to help them perform a specific more effectively.

Briefings are long detailed descriptions that argue for specific action.

According to Aristotle,the strategy that emphasizes the credibility or ethical character of a speaker is called .

It is important to develop training objectives before organizing the training content.

After a presentation,a colleague asks Grant about evidence in his speech that seemed questionable. Rather than respond to the question,Grant evades the issue by quickly discussing an irrelevant fact that was presented earlier in his speech.What logical fallacy does this illustrate?

List the adult learning strategies to utilize when informing others.

An idea or conclusion that does not logically follow a previous idea or conclusion is referred to as a .

To is to change or reinforce a person's attitudes,beliefs,values,or behavior.

When selling a product to a customer,if they ask you a question and you don't know the answer,you should say so and find the answer quickly.

Visualization is a step that is included in the organizational pattern.

A three-part argument that has a major premise,a minor premise,and a conclusion is called a(n) .

Credibility is only influenced by what is said and done during the presentation.

When you use a refutation strategy,you address the specific concerns and offer solutions to the objections you know you will encounter.

In a public relations presentation,the speaker is specifically providing information to public image for the person or organization the speaker is representing.

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Writing for Business

Managing Time: Managing Information

Filters