Question 1

Which statement best represents a transformational leadership approach?

Accepted Answer

A) Communicating a vision that people can support 
B) Announcing a vision and telling others to get it done 
C) Asking employees what vision they want 
D) Not developing a vision unless asked by someone else 
A) Communicating a vision that people can support 
B) Announcing a vision and telling others to get it done 
C) Asking employees what vision they want 
D) Not developing a vision unless asked by someone else A

Question 2

Your textbook describes different perspectives on leadership,which of the following is NOT one?

Accepted Answer

A) Leaders make things happen. 
B) Leaders create the extraordinary. 
C) Leaders are born. 
D) Leaders are ethical. 
A) Leaders make things happen. 
B) Leaders create the extraordinary. 
C) Leaders are born. 
D) Leaders are ethical. C

Question 3

As a leader being mindful of your communication and conscious of what motivates you and others to communicate is the description of which communication principle?

Accepted Answer

A) Effectively using and interpreting nonverbal messages 
B) Appropriately adapting your message to others 
C) Listening and responding thoughtfully to others 
D) Being aware of your communication with yourself and others 
A) Effectively using and interpreting nonverbal messages 
B) Appropriately adapting your message to others 
C) Listening and responding thoughtfully to others 
D) Being aware of your communication with yourself and others D

Question 4

Define servant leadership and identify how it attempts to influence people.

Accepted Answer

Servant leadership is when the individua

Question 5

Bill wants to be a democratic leader so he takes a "hands off" approach and only gives directions when he is asked or instructed to.

Accepted Answer

A) True 
 B)False

Question 6

Public communication tends to be less formal and less structured than interpersonal or team communication.

Accepted Answer

A) True 
 B)False

Question 7

is any communication,other than written or spoken language,that creates meaning for someone.

Accepted Answer

A) Verbal communication 
B) Language 
C) Impersonal communication 
D) Nonverbal communication 
A) Verbal communication 
B) Language 
C) Impersonal communication 
D) Nonverbal communication

Question 8

Mark is the newest technician at his company but had seen the need to start a recycling program. Mark takes the initiative to collect recycle bins,post signs and put them by the trash.Mark is being a
)

Accepted Answer

A) leader 
B) manager 
C) supervisor 
D) follower 
A) leader 
B) manager 
C) supervisor 
D) follower

Question 9

Your text describes small group communication as a transactional process among three to fifteen people who .

Accepted Answer

A) meet often 
B) work in the same context 
C) are "in sync" with each other 
D) share a common purpose 
A) meet often 
B) work in the same context 
C) are "in sync" with each other 
D) share a common purpose

Question 10

Explain and give an example of how noise can influence transactional communication.

Accepted Answer

Transactional communication is when indi

Question 11

A servant leader has a high concern for people,relationships,and team member satisfaction.

Accepted Answer

A) True 
 B)False

Question 12

Slamming a door is an example of nonverbal communication.

Accepted Answer

A) True 
 B)False

Question 13

A leader who consults with the group before issuing edicts is considered a .

Accepted Answer

A) democratic leader 
B) authoritarian leader 
C) laissez-faire leader 
D) transformational leader 
A) democratic leader 
B) authoritarian leader 
C) laissez-faire leader 
D) transformational leader

Question 14

Using unspoken symbols to communicate the emotional and relational aspects of your message is the description of which communication principle?

Accepted Answer

A) Effectively using and interpreting verbal messages 
B) Effectively using and interpreting nonverbal messages 
C) Appropriately adapting your messages to others 
D) Listening and responding thoughtfully to others 
A) Effectively using and interpreting verbal messages 
B) Effectively using and interpreting nonverbal messages 
C) Appropriately adapting your messages to others 
D) Listening and responding thoughtfully to others

Question 15

A servant leader influences group members through listening,supporting,and empathizing.

Accepted Answer

A) True 
 B)False

Question 16

You CANNOT have a leader without a follower.

Accepted Answer

A) True 
 B)False

Question 17

While taking an exam,Sam is having difficulty concentrating because people in the hall are talking extremely loud.Sam is experiencing literal noise.

Accepted Answer

A) True 
 B)False

Question 18

Sue is in a sales meeting with a group of coworkers.Throughout the meeting,she paraphrases others' messages,nods her head,and asks questions to seek clarification.Which principle is Sue demonstrating?

Accepted Answer

A) Effectively using and interpreting verbal messages 
B) Effectively using and interpreting nonverbal messages 
C) Appropriately adapting your messages to others 
D) Listening and responding thoughtfully to others 
A) Effectively using and interpreting verbal messages 
B) Effectively using and interpreting nonverbal messages 
C) Appropriately adapting your messages to others 
D) Listening and responding thoughtfully to others

Question 19

Sondra is facilitating a meeting in her company's main boardroom.Because her past meetings were held in a much smaller,more informal meeting room,she is beginning to feel very uncomfortable and nervous.Which of the following elements is most responsible for her uncomfortable and nervous feelings?

Accepted Answer

A) Source 
B) Noise 
C) Context 
D) Content 
A) Source 
B) Noise 
C) Context 
D) Content

Question 20

Laura is talking on the phone to her best friend about her weekend plans.The phone is which component of communication?

Accepted Answer

A) Noise 
B) Feedback 
C) Channel 
D) Context 
A) Noise 
B) Feedback 
C) Channel 
D) Context

Which statement best represents a transformational leadership approach?

Your textbook describes different perspectives on leadership,which of the following is NOT one?

As a leader being mindful of your communication and conscious of what motivates you and others to communicate is the description of which communication principle?

Define servant leadership and identify how it attempts to influence people.

Bill wants to be a democratic leader so he takes a "hands off" approach and only gives directions when he is asked or instructed to.

Public communication tends to be less formal and less structured than interpersonal or team communication.

is any communication,other than written or spoken language,that creates meaning for someone.

Mark is the newest technician at his company but had seen the need to start a recycling program. Mark takes the initiative to collect recycle bins,post signs and put them by the trash.Mark is being a )

Your text describes small group communication as a transactional process among three to fifteen people who .

Explain and give an example of how noise can influence transactional communication.

A servant leader has a high concern for people,relationships,and team member satisfaction.

Slamming a door is an example of nonverbal communication.

A leader who consults with the group before issuing edicts is considered a .

Using unspoken symbols to communicate the emotional and relational aspects of your message is the description of which communication principle?

A servant leader influences group members through listening,supporting,and empathizing.

You CANNOT have a leader without a follower.

While taking an exam,Sam is having difficulty concentrating because people in the hall are talking extremely loud.Sam is experiencing literal noise.

Sue is in a sales meeting with a group of coworkers.Throughout the meeting,she paraphrases others' messages,nods her head,and asks questions to seek clarification.Which principle is Sue demonstrating?

Sondra is facilitating a meeting in her company's main boardroom.Because her past meetings were held in a much smaller,more informal meeting room,she is beginning to feel very uncomfortable and nervous.Which of the following elements is most responsible for her uncomfortable and nervous feelings?

Laura is talking on the phone to her best friend about her weekend plans.The phone is which component of communication?

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters

Exam 1: Communicating and Leading at Work

Which statement best represents a transformational leadership approach?

Your textbook describes different perspectives on leadership,which of the following is NOT one?

As a leader being mindful of your communication and conscious of what motivates you and others to communicate is the description of which communication principle?

Define servant leadership and identify how it attempts to influence people.

Bill wants to be a democratic leader so he takes a "hands off" approach and only gives directions when he is asked or instructed to.

Public communication tends to be less formal and less structured than interpersonal or team communication.

is any communication,other than written or spoken language,that creates meaning for someone.

Mark is the newest technician at his company but had seen the need to start a recycling program. Mark takes the initiative to collect recycle bins,post signs and put them by the trash.Mark is being a )

Your text describes small group communication as a transactional process among three to fifteen people who .

Explain and give an example of how noise can influence transactional communication.

A servant leader has a high concern for people,relationships,and team member satisfaction.

Slamming a door is an example of nonverbal communication.

A leader who consults with the group before issuing edicts is considered a .

Using unspoken symbols to communicate the emotional and relational aspects of your message is the description of which communication principle?

A servant leader influences group members through listening,supporting,and empathizing.

You CANNOT have a leader without a follower.

While taking an exam,Sam is having difficulty concentrating because people in the hall are talking extremely loud.Sam is experiencing literal noise.

Sue is in a sales meeting with a group of coworkers.Throughout the meeting,she paraphrases others' messages,nods her head,and asks questions to seek clarification.Which principle is Sue demonstrating?

Sondra is facilitating a meeting in her company's main boardroom.Because her past meetings were held in a much smaller,more informal meeting room,she is beginning to feel very uncomfortable and nervous.Which of the following elements is most responsible for her uncomfortable and nervous feelings?

Laura is talking on the phone to her best friend about her weekend plans.The phone is which component of communication?

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters