Question 1

Dewey's approach to problem solving as defined in your textbook has been found by researchers to be the single most effective way of problem solving.

Accepted Answer

A) True 
 B)False  False

Question 2

Ronnie is writing the agenda for his quarterly department meeting.He should keep it secret and surprise the other members with the agenda when they arrive at the meeting.

Accepted Answer

A) True 
 B)False  False

Question 3

Ralph is setting the agenda for his upcoming department meeting and does not know where to place the quarterly reports and status updates,which can be distributed by memo or email if needed.Where should Ralph place the reports on the agenda?

Accepted Answer

A) In the middle 
B) At the end 
C) In the very beginning 
D) The second item discussed 
A) In the middle 
B) At the end 
C) In the very beginning 
D) The second item discussed B

Question 4

Too much ,and meeting members experience the chaos of unbridled,unfocused talk: it's hard to stay on task.Too much ,and one person dominates,the team loses freedom to listen and respond with sensitivity to what others are saying.

Accepted Answer

A) structure; interaction 
B) interaction; structure 
C) talking; status 
D) relational focus; task focus 
A) structure; interaction 
B) interaction; structure 
C) talking; status 
D) relational focus; task focus

Question 5

The process of overcoming obstacles to achieve a goal is referred to as .

Accepted Answer

A) meeting agendas 
B) problem solving 
C) decision making 
D) solution focused 
A) meeting agendas 
B) problem solving 
C) decision making 
D) solution focused

Question 6

Dana has the following items she needs to place on the agenda for the upcoming team meeting.What order should the items be placed in according to your textbook?
-Quarterly Reports (Information)
-New employee benefits (Positive Challenging Issue)
-Recent training feedback (Involves Everyone)
-Discussion over team budget (Negative Challenging Issue)

Accepted Answer

-Dana should place the "Recent training

Question 7

Groupthink can occur when team members are overly interested in the topic.

Accepted Answer

A) True 
 B)False

Question 8

The major advantage of a decision reached by consensus is that .

Accepted Answer

A) it takes time to develop 
B) it requires conflict management skills 
C) it's a quick and efficient method to reach a decision 
D) team members are more likely to be satisfied with the outcome 
A) it takes time to develop 
B) it requires conflict management skills 
C) it's a quick and efficient method to reach a decision 
D) team members are more likely to be satisfied with the outcome

Question 9

Much research seems to suggest that oral brainstorming results in fewer ideas than silent brainstorming techniques.

Accepted Answer

A) True 
 B)False

Question 10

is the final step in the problem solving process.

Accepted Answer

A) Identify and define the problem 
B) Analyze the problem 
C) Select the best solution 
D) Test and implement the solution 
A) Identify and define the problem 
B) Analyze the problem 
C) Select the best solution 
D) Test and implement the solution

Question 11

An effective meeting leader is generally more of a facilitator than a dictator.

Accepted Answer

A) True 
 B)False

Question 12

Patti is facilitating a meeting that it is being dominated by Mike,a senior director.Patti politely says to him,"Mike,thanks for sharing,but I'd like to hear what others have to say." In this example,what role is Patti playing?

Accepted Answer

A) Timekeeper 
B) Gatekeeper 
C) Elaborator 
D) Orienter 
A) Timekeeper 
B) Gatekeeper 
C) Elaborator 
D) Orienter

Question 13

Every meeting should have a goal.

Accepted Answer

A) True 
 B)False

Question 14

During a team meeting,Colt raises his hand and says,"Can someone please summarize what we've accomplished so far?" This statement is an example of what key strategy?

Accepted Answer

A) Consensus building 
B) Gatekeeping 
C) Metadiscussion 
D) Reviewer 
A) Consensus building 
B) Gatekeeping 
C) Metadiscussion 
D) Reviewer

Question 15

The primary difference between the nominal group technique and the Delphi technique is that .

Accepted Answer

A) the nominal group technique includes meeting face-to-face, whereas the Delphi technique shares ideas in writing or via email. 
B) the nominal group technique allows for the evaluation of ideas, whereas there is no evaluation in the Delphi technique. 
C) the Delphi technique must involve computers, whereas the nominal group technique requires face-to-face communication. 
D) the Delphi technique requires an outside facilitator, whereas the nominal group does not. 
A) the nominal group technique includes meeting face-to-face, whereas the Delphi technique shares ideas in writing or via email. 
B) the nominal group technique allows for the evaluation of ideas, whereas there is no evaluation in the Delphi technique. 
C) the Delphi technique must involve computers, whereas the nominal group technique requires face-to-face communication. 
D) the Delphi technique requires an outside facilitator, whereas the nominal group does not.

Question 16

Define groupthink and list the five strategies for avoiding groupthink.

Accepted Answer

Groupthink is a faulty sense of agreemen

Question 17

All meetings have structure,but not all meetings have interaction.

Accepted Answer

A) True 
 B)False

Question 18

During which phase in the problem solving process should you develop a clear action plan and make a written list of who should do what?

Accepted Answer

A) Identify and define the problem 
B) Analyze the problem 
C) Select the best solution 
D) Test and implement the solution 
A) Identify and define the problem 
B) Analyze the problem 
C) Select the best solution 
D) Test and implement the solution

Question 19

Which of the following is discussed as a cause of groupthink?

Accepted Answer

A) One team member is very persuasive. 
B) The group is using electronic brainstorming. 
C) Someone from the outside evaluates the group's decisions. 
D) Team members are critical thinkers. 
A) One team member is very persuasive. 
B) The group is using electronic brainstorming. 
C) Someone from the outside evaluates the group's decisions. 
D) Team members are critical thinkers.

Question 20

Describe what parliamentary procedures are and when they should be utilized..

Accepted Answer

Parliamentary procedures are a comprehen

Dewey's approach to problem solving as defined in your textbook has been found by researchers to be the single most effective way of problem solving.

Ronnie is writing the agenda for his quarterly department meeting.He should keep it secret and surprise the other members with the agenda when they arrive at the meeting.

Ralph is setting the agenda for his upcoming department meeting and does not know where to place the quarterly reports and status updates,which can be distributed by memo or email if needed.Where should Ralph place the reports on the agenda?

Too much ,and meeting members experience the chaos of unbridled,unfocused talk: it's hard to stay on task.Too much ,and one person dominates,the team loses freedom to listen and respond with sensitivity to what others are saying.

The process of overcoming obstacles to achieve a goal is referred to as .

Groupthink can occur when team members are overly interested in the topic.

The major advantage of a decision reached by consensus is that .

Much research seems to suggest that oral brainstorming results in fewer ideas than silent brainstorming techniques.

is the final step in the problem solving process.

An effective meeting leader is generally more of a facilitator than a dictator.

Patti is facilitating a meeting that it is being dominated by Mike,a senior director.Patti politely says to him,"Mike,thanks for sharing,but I'd like to hear what others have to say." In this example,what role is Patti playing?

Every meeting should have a goal.

During a team meeting,Colt raises his hand and says,"Can someone please summarize what we've accomplished so far?" This statement is an example of what key strategy?

The primary difference between the nominal group technique and the Delphi technique is that .

Define groupthink and list the five strategies for avoiding groupthink.

All meetings have structure,but not all meetings have interaction.

During which phase in the problem solving process should you develop a clear action plan and make a written list of who should do what?

Which of the following is discussed as a cause of groupthink?

Describe what parliamentary procedures are and when they should be utilized..

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters

Exam 10: Enhancing Team Meetings

Dewey's approach to problem solving as defined in your textbook has been found by researchers to be the single most effective way of problem solving.

Ronnie is writing the agenda for his quarterly department meeting.He should keep it secret and surprise the other members with the agenda when they arrive at the meeting.

Ralph is setting the agenda for his upcoming department meeting and does not know where to place the quarterly reports and status updates,which can be distributed by memo or email if needed.Where should Ralph place the reports on the agenda?

Too much ,and meeting members experience the chaos of unbridled,unfocused talk: it's hard to stay on task.Too much ,and one person dominates,the team loses freedom to listen and respond with sensitivity to what others are saying.

The process of overcoming obstacles to achieve a goal is referred to as .

Groupthink can occur when team members are overly interested in the topic.

The major advantage of a decision reached by consensus is that .

Much research seems to suggest that oral brainstorming results in fewer ideas than silent brainstorming techniques.

is the final step in the problem solving process.

An effective meeting leader is generally more of a facilitator than a dictator.

Patti is facilitating a meeting that it is being dominated by Mike,a senior director.Patti politely says to him,"Mike,thanks for sharing,but I'd like to hear what others have to say." In this example,what role is Patti playing?

Every meeting should have a goal.

During a team meeting,Colt raises his hand and says,"Can someone please summarize what we've accomplished so far?" This statement is an example of what key strategy?

The primary difference between the nominal group technique and the Delphi technique is that .

Define groupthink and list the five strategies for avoiding groupthink.

All meetings have structure,but not all meetings have interaction.

During which phase in the problem solving process should you develop a clear action plan and make a written list of who should do what?

Which of the following is discussed as a cause of groupthink?

Describe what parliamentary procedures are and when they should be utilized..

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters