Exam 2: Being Aware of Self and Others: Enhancing Communication and Leadership

Bill no longer enjoys his work because he was passed over for a promotion and does not believe he will advance any further in the company.Bill is suffering from a lack of motivation factors.

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(True/False)

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Question 1

Correct Answer:

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True

Having the opportunity to be promoted is an example of a(n) .

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(Multiple Choice)

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Question 2

Correct Answer:

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What is style flexing and how can style flexing impact communication?

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(Essay)

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Question 3

Correct Answer:

Verified

Style flexing is the process of adapting your communication to how others communicate.Style flexing can improve the effectiveness of your communication.For example,if you exhibit an amiable social style and you are working with a team of drivers,you will enhance your leadership effectiveness if you communicate more like a driver and are direct with members of the team and focus on outcomes.Style flexing allows you to maximize the fit between you and another person or team and provides a more productive and effective work environment.

Analytical social styles are considered social specialists.

(True/False)

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Question 4

Having an office with a window is an example of a(n) _.

(Multiple Choice)

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Question 5

The use of metaphors can help someone understand an organization's culture.

(True/False)

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Question 6

Neal is a new manager at a production company that puts an emphasis on production and accepts a high turnover rate.On the Managerial Grid where should Neal try to place himself?

(Multiple Choice)

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Question 7

Bart is described as being flexible because he adapts his social style and communication to best fit the group he is working with.Bart is demonstrating social flexing.

(True/False)

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Question 8

Because Ryan isn't afraid to make requests or actively disagree with others,he has a high level of responsiveness.

(True/False)

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Question 9

Dennis has been the governor of the state of Texas for the past 5 years.He loves being given so much responsibility and he enjoys being able to direct others.What social style best describes Dennis?

(Multiple Choice)

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Question 10

Bob just walked into his new office area and saw that everyone was sitting in a cubicle,there were no pieces of art on the walls,and all of the furniture matched.His observations represent what factor of an organization's culture?

(Multiple Choice)

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Question 11

Describe each of the three ethical challenges and provide an example of each challenge.

(Essay)

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Question 12

According to your textbook which of the following is something the mindful leader does NOT focus their awareness on?

(Multiple Choice)

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Question 13

Upward communication is emphasized in the human resources approach.

(True/False)

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Question 14

Identify and briefly describe each of the 4 social styles using the assertiveness and responsiveness grid,as well as characteristics of each social style.

(Essay)

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Question 15

According to the human relations approach to leadership,people are only motivated by the current working conditions such as the working environment and salary,not recognition and how interesting the work is.

(True/False)

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Question 16

Jamey is very enthusiastic,ambitious,dramatic,and friendly.She enjoys recognition and attention,but many of her team members such as Juan are technical specialists who are serious,picky,critical,and are resistant to communicating with others.What is Jamey and Juan's social styles and how should Jamey approach communicating with Juan?

(Essay)

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Question 17

The learned patterns of beliefs,values,assumptions,rules,and norms that are shared by the people in an organization are called .

(Multiple Choice)

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Question 18

Mark is seen as a good listener and others seem to be very comfortable talking to him.What social dimension best describes this part of Mark's social style?

(Multiple Choice)

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Question 19

Which leadership concept assumes that there is one best way to perform a specific task within an organization with maximum efficiency,and that a leader's job is to influence workers to behave in this way?

(Multiple Choice)

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Question 20

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Bill no longer enjoys his work because he was passed over for a promotion and does not believe he will advance any further in the company.Bill is suffering from a lack of motivation factors.

Having the opportunity to be promoted is an example of a(n) .

What is style flexing and how can style flexing impact communication?

Analytical social styles are considered social specialists.

Having an office with a window is an example of a(n) _.

The use of metaphors can help someone understand an organization's culture.

Neal is a new manager at a production company that puts an emphasis on production and accepts a high turnover rate.On the Managerial Grid where should Neal try to place himself?

Bart is described as being flexible because he adapts his social style and communication to best fit the group he is working with.Bart is demonstrating social flexing.

Because Ryan isn't afraid to make requests or actively disagree with others,he has a high level of responsiveness.

Dennis has been the governor of the state of Texas for the past 5 years.He loves being given so much responsibility and he enjoys being able to direct others.What social style best describes Dennis?

Bob just walked into his new office area and saw that everyone was sitting in a cubicle,there were no pieces of art on the walls,and all of the furniture matched.His observations represent what factor of an organization's culture?

Describe each of the three ethical challenges and provide an example of each challenge.

According to your textbook which of the following is something the mindful leader does NOT focus their awareness on?

Upward communication is emphasized in the human resources approach.

Identify and briefly describe each of the 4 social styles using the assertiveness and responsiveness grid,as well as characteristics of each social style.

According to the human relations approach to leadership,people are only motivated by the current working conditions such as the working environment and salary,not recognition and how interesting the work is.

The learned patterns of beliefs,values,assumptions,rules,and norms that are shared by the people in an organization are called .

Mark is seen as a good listener and others seem to be very comfortable talking to him.What social dimension best describes this part of Mark's social style?

Which leadership concept assumes that there is one best way to perform a specific task within an organization with maximum efficiency,and that a leader's job is to influence workers to behave in this way?

Communicating and Leading at Work

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

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