Question 1

Tania is very communicative in her small group at work and with close friends,but she gets very nervous when talking in a large group.Tania has called _.

Accepted Answer

A) low communication apprehension 
B) high public speaking context communication apprehension 
C) high communication apprehension 
D) low public speaking context communication apprehension 
A) low communication apprehension 
B) high public speaking context communication apprehension 
C) high communication apprehension 
D) low public speaking context communication apprehension B

Question 2

The primary difference between sex and gender is that .

Accepted Answer

A) sex refers to biological characteristics, while gender refers to cultural and psychological characteristics 
B) sex refers to cultural and psychological characteristics, while gender refers to biological characteristics 
C) sex refers to cultural construction, while gender refers to clear genetic coding 
D) sex is learned or developed, while gender refers to cultural characteristics that are associated with our biological sex 
A) sex refers to biological characteristics, while gender refers to cultural and psychological characteristics 
B) sex refers to cultural and psychological characteristics, while gender refers to biological characteristics 
C) sex refers to cultural construction, while gender refers to clear genetic coding 
D) sex is learned or developed, while gender refers to cultural characteristics that are associated with our biological sex A

Question 3

According to Deborah Tannen's research,which of the following is true?

Accepted Answer

A) Women often use ritual apology to bring others closer. 
B) Women often play the role of devil's advocate in conversations. 
C) When women complement each other, they do not expect a compliment in return. 
D) Women often use report talk to bring others closer. 
A) Women often use ritual apology to bring others closer. 
B) Women often play the role of devil's advocate in conversations. 
C) When women complement each other, they do not expect a compliment in return. 
D) Women often use report talk to bring others closer. A

Question 4

An individual's natural tendency to initiate communication with others is called their .

Accepted Answer

A) communication trait 
B) personality characteristic 
C) choice to communicate 
D) willingness to communicate 
A) communication trait 
B) personality characteristic 
C) choice to communicate 
D) willingness to communicate

Question 5

List the six strategies outlined in your textbook for adapting a message to a Generation Y member.

Accepted Answer

The six strategies are:
-Be di

Question 6

According to your book,on a job,highly argumentative people are viewed negatively.

Accepted Answer

A) True 
 B)False

Question 7

Ritual apologies are used to take active responsibility for an action.

Accepted Answer

A) True 
 B)False

Question 8

Someone who criticizes or opposes something in order to provoke a discussion or an argument is called a(n) .

Accepted Answer

A) devil's advocate 
B) challenger 
C) arguer 
D) debater 
A) devil's advocate 
B) challenger 
C) arguer 
D) debater

Question 9

Which of the following is NOT a recommendation for adapting to those with low argumentativeness?

Accepted Answer

A) Engage them in debate. 
B) Play the devil's advocate. 
C) Wait for them to speak up. 
D) Learn how to argue. 
A) Engage them in debate. 
B) Play the devil's advocate. 
C) Wait for them to speak up. 
D) Learn how to argue.

Question 10

Having low communication apprehension means a person is afraid to speak.

Accepted Answer

A) True 
 B)False

Question 11

All women use powerless language.

Accepted Answer

A) True 
 B)False

Question 12

The nonverbal cues related to culture that surround and give meaning to messages are called .

Accepted Answer

A) culture 
B) polychronic 
C) monochromic 
D) cultural context 
A) culture 
B) polychronic 
C) monochromic 
D) cultural context

Question 13

Any distinguishable,relatively enduring way in which one individual differs from another is called a .

Accepted Answer

A) personality trait 
B) communication trait 
C) willingness to communicate 
D) difference trait 
A) personality trait 
B) communication trait 
C) willingness to communicate 
D) difference trait

Question 14

Language that is focused more on the quality of a relationship than on information being exchanged is called language.

Accepted Answer

A) powerful 
B) content 
C) powerless 
D) relational 
A) powerful 
B) content 
C) powerless 
D) relational

Question 15

Research suggests that people who are willing to communicate are generally perceived more positively than those who are less willing to communicate.

Accepted Answer

A) True 
 B)False

Question 16

Powerful language is stereotypically masculine and assertive.

Accepted Answer

A) True 
 B)False

Question 17

List the five dimensions of cultural values as identified by Geert Hofstede and provide a brief description for two of the five dimensions.

Accepted Answer

The five dimensions of cultural values a

Question 18

In high-context cultures,people use more direct messages whereas in low-context cultures,people use more indirect messages.

Accepted Answer

A) True 
 B)False

Question 19

Discuss the status lens and the connection lens,identify which lens is male/female,and provide an example of a status lens and connection lens comment/action.

Accepted Answer

The status lens is a perception process

Question 20

Identify three characteristics of a high-context and a low-context culture.Provide an example of a high-context and a low-context culture.

Accepted Answer

High-context cultures place an emphasis

Tania is very communicative in her small group at work and with close friends,but she gets very nervous when talking in a large group.Tania has called _.

The primary difference between sex and gender is that .

According to Deborah Tannen's research,which of the following is true?

An individual's natural tendency to initiate communication with others is called their .

List the six strategies outlined in your textbook for adapting a message to a Generation Y member.

According to your book,on a job,highly argumentative people are viewed negatively.

Ritual apologies are used to take active responsibility for an action.

Someone who criticizes or opposes something in order to provoke a discussion or an argument is called a(n) .

Which of the following is NOT a recommendation for adapting to those with low argumentativeness?

Having low communication apprehension means a person is afraid to speak.

All women use powerless language.

The nonverbal cues related to culture that surround and give meaning to messages are called .

Any distinguishable,relatively enduring way in which one individual differs from another is called a .

Language that is focused more on the quality of a relationship than on information being exchanged is called language.

Research suggests that people who are willing to communicate are generally perceived more positively than those who are less willing to communicate.

Powerful language is stereotypically masculine and assertive.

List the five dimensions of cultural values as identified by Geert Hofstede and provide a brief description for two of the five dimensions.

In high-context cultures,people use more direct messages whereas in low-context cultures,people use more indirect messages.

Discuss the status lens and the connection lens,identify which lens is male/female,and provide an example of a status lens and connection lens comment/action.

Identify three characteristics of a high-context and a low-context culture.Provide an example of a high-context and a low-context culture.

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters

Exam 5: Adapting to Differences

Tania is very communicative in her small group at work and with close friends,but she gets very nervous when talking in a large group.Tania has called _.

The primary difference between sex and gender is that .

According to Deborah Tannen's research,which of the following is true?

An individual's natural tendency to initiate communication with others is called their .

List the six strategies outlined in your textbook for adapting a message to a Generation Y member.

According to your book,on a job,highly argumentative people are viewed negatively.

Ritual apologies are used to take active responsibility for an action.

Someone who criticizes or opposes something in order to provoke a discussion or an argument is called a(n) .

Which of the following is NOT a recommendation for adapting to those with low argumentativeness?

Having low communication apprehension means a person is afraid to speak.

All women use powerless language.

The nonverbal cues related to culture that surround and give meaning to messages are called .

Any distinguishable,relatively enduring way in which one individual differs from another is called a .

Language that is focused more on the quality of a relationship than on information being exchanged is called language.

Research suggests that people who are willing to communicate are generally perceived more positively than those who are less willing to communicate.

Powerful language is stereotypically masculine and assertive.

List the five dimensions of cultural values as identified by Geert Hofstede and provide a brief description for two of the five dimensions.

In high-context cultures,people use more direct messages whereas in low-context cultures,people use more indirect messages.

Discuss the status lens and the connection lens,identify which lens is male/female,and provide an example of a status lens and connection lens comment/action.

Identify three characteristics of a high-context and a low-context culture.Provide an example of a high-context and a low-context culture.

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters